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Frustrating Archiving
I've been using this site for ages and everything was awesome until they started archiving my photos without asking me! I've tried reaching out multiple times but they just won't listen. It's super frustrating, like why offer unlimited space if you're just gonna archive my stuff without getting my okay first? On top of that, I've had issues with customer orders not showing up in my account, even after they've paid for it! How does that even happen, right? And let me tell you, their customer support is seriously lacking. It's like they don't even care about their customers anymore. It's really disappointing to see a once great site go down the drain like this. My favorite feature used to be the easy download and album creation with customer favorites, but with all this archiving nonsense, that's pretty much impossible now. This is the final straw for me!
My experience with a long-standing photography website
After being a loyal customer of a photography website for 15 years, I must say I'm really disappointed in their services now. The Archive system, which is supposed to keep my work safe, has become a mess. Suddenly, nineteen of my Galleries are gone, and I feel so lost and frustrated. I tried to restore my work using the dashboard feature, hoping it would be fixed in 12 hours. But it's been three days now, and I'm still stuck in uncertainty. I reached out for help through email, but all I got was a generic response, like they didn't really hear me.
I'm scared that my Galleries might be lost forever. This lack of customer support really shakes my trust in the platform. Plus, when I looked into a new platform offered by the same company for some hope, I found out they plan to use the same messed up Archive system there too. That sealed the deal for me - I won't be renewing my memberships with either of these platforms.Print selling disappointment
I signed up just the other day, all excited to start selling my prints and I spent hours setting up my site. But guess what? There aren't any print labs in Europe and no one mentioned that beforehand. I was feeling so let down and annoyed, thinking it was all a big scam. I wasted a good 10 hours of my life on this thing and now I want a refund, plain and simple. I think I'll move over to a different platform real soon.
Recent photo gallery archival
I've been a customer for years, and let me tell you, the service has really gone downhill. My photo galleries were suddenly taken offline without my consent, which is a real slap in the face. How can a company make so many bad choices and expect to keep their loyal customers? It's just unbelievable. I used to rely on this service for delivering my client's photos, but now I'm looking at alternatives like WeTransfer because they are much more efficient. And that 'NEW' photo page that's been on top of their website forever is driving me crazy. The only recent change is all my galleries disappearing into the archives, making it impossible for me and my clients to access them. It's a joke! I stuck with this service to have a one-stop shop for all my old image galleries, and now that's gone, so what's the point? I'm done wasting my time here. Zenfolio has turned into a mess, and if you don't believe me, just read other people's reviews. This ship is sinking fast, and I'm jumping off before it goes down. Shame on you!
Photo storage frustrations
I used to be a happy customer, but things changed when they started archiving the galleries without any warning. It's frustrating to have such restricted access to my own photos and not being able to show them to potential clients. The whole thing is just really slow and inconvenient.
Recent photo galleries
I've been a customer for more than ten years and I count on having all my photos handy for my photography business. But man, the recent archiving of older galleries has been a real headache. The process to restore them is completely messed up and a bunch of my photos are still missing. It's so annoying to see them drop the ball when it comes to taking care of us loyal customers.
Recent gallery archiving
As a customer for many years, I've stuck by them for over ten years now, but I'm feeling really frustrated and let down by recent changes. Zenfolio went ahead and started archiving my galleries without giving me a heads up, which has made it a real pain for me to get to my images. I originally signed up for Zenfolio because of its easy-to-use interface and awesome features, but now it feels like all the things I loved about it are vanishing. I'm not sure what my next move will be with Zenfolio after this whole ordeal.
My experience with the platform
My time using the platform has been a bit of a mixed bag, eh? Sometimes it worked like a charm, but other times it was slow or totally down. And don't even get me started on the switch to a new platform - that caused a whole new set of problems that just added to my stress. Plus, the recent choice to archive galleries without asking us first has made it really hard for me and my clients to find images when we need them, eh?
Photo galleries archived without consent
As a customer of Zenfolio for a long time, since 2011, I gotta say I'm really bummed out about the recent changes they made. My photo galleries got taken offline and put into storage without even asking me! It's left me feeling frustrated and let down. I count on Zenfolio to deliver my work to clients, but lately they've been dropping the ball on efficiency and reliability. The fact that the company doesn't keep us in the loop just makes it even worse. I've lost faith in Zenfolio and I'm gonna start looking for other options for my photography stuff.
Long-time customer, top package
I've been with them for over ten years now, and I'm on their top-tier package. But honestly, I haven't noticed any improvements over the years, and to be honest, I'm pretty disappointed with their outdated cart system. They recently introduced this "archiving" thing without testing it properly, and it's causing a bunch of problems. And don't even get me started on their customer support - it's basically non-existent.
10 years as a customer
Oh man, can you believe it? I've been working with this company for 10 whole years and now they're really dropping the ball on me and my clients. The archive blunder is really frustrating my people, they can't even access their stuff. Zenfolio is seriously losing my confidence fast, which could mean losing some accounts too. They promised to fix things in 12 hours but it's been a whole week and still no progress. Customer service said they would prioritize critical galleries, but still nothing. Looks like I'll have to switch my clients over to Dropbox for now. So disappointed.
Client galleries disappearance
As a longtime user of this platform, I've been dealing with a big problem lately - all my client galleries have disappeared. This not only messed up my wedding photography work, but also my family and commercial client galleries. It's been a huge blow to my business and my clients, it's really hard to put into words how bad it is. The platform's lack of communication and support has been terrible. They clearly don't care about how this is affecting us, their loyal customers who have stuck with them through thick and thin. I'm seriously starting to doubt if they can bounce back from this mess.
Website for my pics
So, I gave this website a shot for my pictures a while back, but it was just okay. Wasn't really feeling it. But then I decided to give it another go for my new site and man, what a difference! I've been using it for a few months now and I even ended up opting for a subscription after the free trial. It's not flawless, but it's definitely better than the other choices I checked out. Plus, the support team is really friendly and quick to lend a hand. I think they'll keep improving it based on customer feedback.
Lost photos
I'm so ticked off at Zenfolio! They really messed up with this new 'archive' feature that nobody even wanted. It's like they don't give a hoot about what we actually want as customers, they just do whatever they feel like. The website is all wonky now and I can't even find my photos. And let me tell you, their customer service is a joke - they act like everything is peachy when it's not. They really need to shape up and actually listen to us, the ones keeping them in business!
Disorganized gallery archiving
The gallery archiving system is a total mess. It's so disorganized, I can't find anything in there. It seems like lots of other customers feel the same way from what I've seen in the reviews online. I'd love some suggestions for a better option, this one just isn't cutting it for me.
Photo storage and purchasing
Ya know, I've been with zenfolio for years now, but I've reached my limit. Their archiving system is just so dang annoying. Who has time to wait 12 hours to buy something simple? It's crazy to me that they haven't come up with a premium option without the archives. It's like they don't even get how photographers work. And on top of all that, their service is all messed up right now, with the CEO apologizing all over the place. I'm done with them - taking my business somewhere else.
Gallery archiving disaster
The gallery archiving system is a real mess, eh? I've been trying to place an order for the past 20 days, but I keep hitting roadblocks because of how haphazard their archiving process is. It's so annoying to deal with such disorganization and inefficiency, you know? As a customer, I just want things to go smoothly when I'm ordering, but this whole experience has been a total headache. I really hope they get their act together and fix their system so this doesn't keep happening.
E-commerce website subscription
I've been using this online store for a while now, and I gotta say, I'm really disappointed with the service I've been getting. The website takes forever to load, especially if I'm using a VPN. I just spent a bunch of time updating my contact list and sending out emails with links to my site, only to be told that half of my galleries were missing. Turns out, the website had archived half of my content without me knowing. This mistake has cost me some good business opportunities, and I can't risk using such an unreliable service anymore. I'll definitely be looking for a new provider real soon.
Photography website services
I've been using that photography website for a while now, and I gotta say, it's not what it used to be. Things were good at first, but lately, there have been major problems with slow uploads and this new archiving system they've set up. It's like they're forgetting about us long-time users in favor of other stuff, and the customer service has gone downhill too. I'd suggest checking out some other platforms before committing.
About zenfolio
Zenfolio is a company that provides online services for photographers to showcase and sell their work. Founded in 2004, it offers a platform that includes website creation, hosting, and e-commerce capabilities tailored specifically for professional and amateur photographers. Zenfolio allows users to create personalized websites where they can manage, display, and sell their photography in a high-quality, visually appealing format. The company's services cater to a wide range of photography genres, from wedding and event photography to landscape and fine art. Over the years, Zenfolio has expanded its offerings to include features such as custom pricing, marketing tools, and integrated print fulfillment services, partnering with professional photo labs to ensure high-quality products.
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Contact Information
303 Twin Dolphin Drive
94065 Redwood City
United States
Categories zenfolio
General | Canvas, printing & photos
Page Statistics
Seite online seit: June 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Photography website services
I've been using that photography website for a while now, and I gotta say, it's not what it used to be. Things were good at first, but lately, there have been major pr... Read onBy: Prudence