Zazzle

Zazzle - Reviews and experiences

Average rating
9.0 /10
Based on 23 reviews
Nov 2023-May 2024
Star distribution
53x
417x
32x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Custom product order

Service

Beth J from customer service was super helpful and patient with me when I was all stressed out and couldn't figure out my order. She put together my design quickly, double-checked everything with me, and made sure my order was good to go. I also liked how she helped me add extra info to it. This was my second time ordering from this company for custom stuff, and I've always been happy with their service and the stuff I get. Big thanks to Seamus and Cameron too for their help and support.

Excellent customer service experience

Service

I recently had an amazing experience with a customer service rep. They were super professional, helpful, and really went above and beyond. They listened to me, fixed my problems quickly, and made sure I understood everything. You could tell they really cared about making sure I was happy. I'm so impressed and thankful for the excellent service I got.

Customized phone case

Service

I recently got meself a custom phone case from this online shop, eh? Gotta say, I was super satisfied with it! The website was easy to use and the customization tool was a breeze. I got to design my phone case just the way I wanted and it turned out even better than I expected, eh? But what really got me was the awesome customer service from Ioana. She was so helpful and on the ball with my feedback, making sure my order went through without a hitch. Her positive vibes and going above and beyond really made my day, eh?

First-time purchase experience

Service

As someone who's never shopped with this company before, I gotta say my experience was top-notch. The website was super easy to use, and ordering was a breeze. The customer service was spot on - quick to answer all my questions and help out whenever I needed it. I really appreciated how efficient and friendly they were throughout the whole shopping process. Overall, I'll definitely be thinking about coming back here for my next shopping trip.

Great Customer Service Experience

Service

I had a question about my order and shipping time, but Leigh-Anne was able to resolve it quickly and kindly. I really appreciate the excellent service. I will definitely use this service again.

Awesome customer service

Service

Customer service was awesome, Beth J really saved my bacon when I made a mistake with my order. She was so sweet and made sure everything was sorted out quickly. I'll definitely be a repeat customer and spend more money here. Thanks a bunch, Zazzle!

Custom product design

Service

This company is really on top of things, eh? Every time I needed help with designing my custom products, their customer service team was right there to lend a hand. They were really awesome and knew their stuff, which made the whole process super easy. It was so great to get exactly what I wanted without any trouble, you know?

Customized baby shower invitation

Service

I had such a great time working with a designer on Zazzle for my baby shower invitation. I was really happy to find out that I could customize the design and chat directly with the designer. Zoe was amazing to work with and totally got what I was looking for. I've used other invitation websites before, but none of them allowed me to personalize as much as Zazzle does. Being able to chat with the designer and tweak things made the whole process way simpler. Zoe was super helpful and went out of her way to make sure the invitations were just right. I really value her attention to detail and commitment to making sure I got the perfect invites for my event.

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About Zazzle

Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers, as well as use images from participating companies. Founded in 2005 by Robert Beaver, Bobby Beaver, and Jeff Beaver, Zazzle enables users to customize a wide range of products such as t-shirts, invitations, business cards, and mugs with bespoke designs or images provided by the user. The company's platform uses technology to bring together consumers, designers, and manufacturers to create personalized products. Over the years, Zazzle has grown into a global brand, expanding its product offerings and services to a wide audience, while also incorporating a robust affiliate program that allows designers to earn commissions on the sale of products they design.

Contact Information

811 Sandhill Road

NV 89521​ Reno

United States

📧 support@zazzle.com

☎ 888-892-9953

🌐 zazzle.com

Last update: November 29, 2024

Website (Partner link)

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