I have subscribed to a free of charge 28 trial with Shaw Academy and have joined a Digital Marketing course. I have then proceeded to sign up for a Vlogging, Blogging course, where I have received a message from PayPal advising me of potential fraudulent activity on my account.
Upon logging onto my PayPal, I have noticed that £44.99 have been taken from my account without my consent for a course materials I did not purchases nor I was aware that there were being purchased on my behalf. I have immediately contacted PayPal and tried to contact Shaw Academy to resolve.
As I had to provide Shaw Academy with my PayPal/bank details upon signing due to the free trial (this is a standard procedure for any free trials), therefore I did not suspect anything fraudulent at this stage.
I have not consented, nor authorised or agreed to any additional payments, nor I had any intend to do so, or use those materials.
After reading further reviews online, I was deeply shocked to see amount of people being scammed by this company and have been subject to the same experience as I did.
I have contacted the company and raised the complaint/query however I am yet to hear from them. Reading the reviews and the tactics this company involves themselves, I have a little faith that they will respond or resolve the dispute accordingly, since they do engage in such fraudulent behaviour.
I have also opened the dispute with PayPal, and I am prepared to take it much further should my claims be unsuccessful.
Also to proceed with the cancelation of the membership, you will have to contact them via phone call (this is the only option).
When you do cancel your free subscription, make sure to remove pre-authorised payments for Shaw Academy on your PaylPal or bank, as there is hundreds of people who have been charged regardless of the cancellation and were unable to claim refunds.
Please stay away from this company! I am surprised they haven't been blocked by PayPal just yet or have their services suspended due to amount of people they have scammed.