AllReviews

    Shaw Academy
    Reviews, complaints and customer experiences (482)

    2.2
    18% Would buy here again!
    Ordering
    rating
    2.2
    Service
    rating
    2
    Pricing
    rating
    2.2
    Delivery
    rating
    2.2

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"

    Don't trust Shaw Academy

    I was lucky enough to see a major fault when signing up for a free trial that included giving my credit card details.
    I never signed up but they had my name, email address and phone number as it is the first thing they ask you to provide before being directed to the next lot of questions and you are asked to submit your banking details etc.
    For over 3 months they have harassed me by ringing day and night plus relentless emails.
    I told them I was going to report them to the police but they know it wouldn't matter as they are in the UK.
    If you haven't already had the misfortune of getting involved with them, find a legitimate place to learn online.

    By: Anne28-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Free trial

    Absolute SCAMMERS! Avoid like the plague or regret it later!!

    I took up the ‘free trial’ at the start of 2020 and cancelled the automatic renewal before it was over so as not to be charged for a second month/membership as their materials really weren’t for me. The free module I did (for a digital marketing course) was OK, but was pre-recorded so you couldn’t ask questions or ask for anything to be repeated or even pause the video to take notes.

    So, I cancelled and thought that would be that, as it was a free one month trial and I cancelled before that timeframe was up.

    However - it was after cancelling that the craziness began - with the company repeatedly trying to charge my bank card for money. I tried emailing them several times asking why they were taking money and got no response, so in the end got my bank to block the merchant. However as I use Monzo, I still get notifications every time Shaw Academy attempt to take money - which has been happening on a daily basis now for over a year, with the amounts varying from time to time, ranging from £15-£25.

    I have sent several angry emails to them with no response. Eventually, I sent one threatening legal action, which finally prompted a reply. They tried to claim that there was an outstanding charge on my account (for what?!) but that they ‘would now remove it’ and they wouldn’t try to charge me anymore. However, that same day (and every day since) they’ve continued to try to take more money from my account! And have stopped replying to emails again.

    It’s an absolute scam - DO NOT USE THEM!! If I hadn’t been able to block them they would have already pilfered loads of money from me, as they have done from several other people reporting on here. They are scum!

    By: Emma27-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Scam Academy "Free Trial" - WONDERING IF YOU SHOULD USE THEM? JUST TYPE IN SHAW ACADEMY SCAM (OR FRAUD) ONLINE AND YOU HAVE YOUR ANSWER!!

    I emailed these people almost 10 times since the 27th of Jan (3+ weeks before the end of my 'FREE' trial), explaining to them that I lost my phone line due to moving countries and COVID, so I couldn't call to confirm my free trial cancellation and would like to avoid being debited when the free trial ended. I received feedback from Aiden, a customer service representative, who said my request had been forwarded to the cancellation team and not to worry.
    Fast forward to 1 week+, they remove CAD 69.99 from my account and THEN CANCEL THE ACCOUNT!! Suspicious enough, right?!! Oh no, no, no, not low enough for good old Scam Academy. They then have JONAH email me and tell me that my cancellation was after the money was debited, so no refund available!! Oh, how funny!! I will get my money back if its the last thing I do, so Scam Academy, watch out!!

    PLEASE, I CANNOT BEG YOU ENOUGH, DO NOT USE SHAW ACADEMY!!! GO TO COURSERA, GO TO UDEMY, GO ANYWHERE JUST DON/T GO TO THIS WRETCH OF A WEBSITE!!

    By: Tosin Ojulari27-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Shaw Academy

    The biggest mistake. I wish I could give 0 stars. DO NOT sign up, no matter how great it seems. Just don't.
    I signed up for a free trial and they charged me for a 'toolkit' which I did NOT buy. The classes weren't even available. Fought with them for 2 months and they finally issued a refund (however the refund is still not showing in my account). Had to call my credit card to block them and did the same with paypal. Now in the process of cancelling my subscription. I am praying that it will end. HORRIBLE! HORRIBLE! I can't believe I signed up thinking I could trust a random 'school'.

    By: Sherry27-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    None: Just the free trial.

    Quick note: Shaw Academy has many review pages: BritishReviews has 8/10 stars, TrustPilot has 3.5/5 stars, AllReviews has 2.2/10 stars. Do the math.

    tldr: Please, stay away from this company. Do what you must to avoid giving them your credit card information. If you did and they still haven't debited from you, cancel the card or they will debit you soon out of nowhere.
    --
    I'm afraid the only positive thing I could say about the company is that the lessons were okay. But the negative outweighs so much my opinion on this dishonest company.

    I signed up for a free trial. Like so many other companies, you have to input payment information to pay by the end of the free trial (which is four weeks). The first and second day I was okay taking the classes like a good student, but by the end of the second day, I noticed I was debited three times from my account the amounts of 39.99 and 44.99 twice (in dollars). I added two and two and realized I had clicked on two popups that appeared suddenly on their website. I was half-sure I clicked an x on them instead of the one-click purchases, so I thought wrong of myself but I kept going. The debit hurt, don't get me wrong, but I thought it was my mistake. The third day while in class I see a debit for 199.99, and I immediately closed the window, cancelled my subscription, wrote to customer service for a refund and called my bank to cancel my card and made a claim while I waited for Shaw Academy to respond., which happened the next day (which is today) and I cannot begin to describe how my blood boil during that phone call. I'm usually civil, I don't use profanity, and I've never, absolutely never tried to be disrespectful to anyone even on the phone. But when the representative outright said "refund is not an option", I was just about to eat my lunch and the sight of food repulsed me instantly. I was in a 25 minute call with this man who claimed he's the manager, that I cannot escalate the case to anyone else, that condescendingly, insultingly and dishonestly said I approved all those payments, which I did not, and refused to give me a refund for $+300.00 which pains me largely, yet he offered the lifetime access to the premium subscription. Their con goes in trapping people in the free trial which no one suspects a thing, get as much money from you while you don't realize they're debiting from your account, and when you realize this and escalate the situation, they give you a lifetime access you don't want because you just want your money back and because you don't want anything to do with these scammers.

    I filed a claim with my bank hoping they let me in on something from here to 6 months, that Shaw Academy goes bankrupt or that it's identified as a fraud company. And beware, if they do, they might open up again with a different name, so I suggest from now on everyone reads reviews BEFORE giving them your personal information.

    Another detail: ShawAcademy invites specific people to do reviews on TrustPilot and they claim they have good reviews, which in reality they have 3.5 stars, and TrustPilot added a claim to their own site that ShawAcademy is being investigated for their fishy reviews. One review that had 5 stars seemed extremely disturbing as it chastised people for not knowing what one-click purchases were, while in reality I know now lots of people click the x sign on the pop-ups that appears in the website, like me, and still get debited unwillingly.

    I'm afraid that after all this I've read so many reviews in 2 days that I wish I had seen before thinking I could trust Shaw Academy, and they all concur with everything I just said. I learned my lesson and will always look for reviews before attending another scam like Scam Academy.

    By: Patricia27-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Free Trial

    I signed up for a free trial of Real Estate Property Investing. I get a call the next day from a rep trying to push the toolkit on me. I repeatly declined. Our phone call got disconnected and he never called me back. I checked my bank account and I was charge $54.99 WITHOUT any authorization. They STOLE my money. I cancelled my free trial right away after speaking with the rep. He made it seem like a scam and it was a scam. I started a ticket to start my refund. They have already said no. I will continue to express my concerns until I receive my hard earned money back.

    By: Noshin 26-02-2021
    Michaela 26-02-2021

    They did the same to me TWICE. I am so angry. Finances are hard during this pandemic and there was never any formal communication about the payments. I am looking to take legal action. Fed up.

    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Course

    Dont ever try the free trial they are cheater they say free trial and then ask cart details and they charge me 2 times i email them and they said dont worry i wont be charged again but they charged me the next month.they are fraud dont put your details .

    By: Suhayna26-02-2021
    Becks26-02-2021

    Bumped into this company while I was browsing for baking lessons. Started to register myself as they had an interesting free trial deal but didn't go through until the end as I had to enter my bank details. After this day, I've been receiving at least 10 calls a day from different UK numbers and many many emails. Once I finally picked up the phone to understand what they wanted from me after a few days, I had a very loud and very rude agent on the phone telling me he was wasting his time with me if I wasn't paying the subscription right now with him and hung up. DON'T WASTE YOUR TIME AND MONEY THERE.

    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Free Trial and Accidental Toolkit Purchase

    LOW LIFE SCAMMERS

    They deserve 0 stars if I could give and after death damnation for such shameless scam that they created.

    By: Charlie Balakubak25-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Free trial

    £44.99 was taken from my account for a "toolkit" that I DID NOT PURCHASE!

    I called to request a refund and was very politely promised I'd hear back from the billing team the same day and the refund would be processed in 24-48 hours.

    5 days later I still hadn't heard anything and was still chasing.

    Any attempts to call and speaknto someone after cancelling are futile, a robot will recognise the number, say sorry your account has been cancelled, and cut off the line immediately!

    Any emails send via the contact us form will be responded to saying someone will be in touch within 48 hours, and that is the last you will hear.

    Thankfully my bank have raised a dispute and have BLOCKED all future attempts at taking money from my accounts.

    The person I spoke to at the bank asked me if it was Shaw Academy I was talking about before I even had a chnace to me tion the name, and said they get A LOT of calls about this.

    I would not reccomend this company to my worst enemy, in fact, I will be ensuring I actively DETER people from using this service, as well as making a complaint to the financial ombudsman and trading standards.

    By: Sarah Gilbert25-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Graphic Design

    I got interested in free trial but I didn't finish the registration the moment I saw that they needed my credit card detailsand that they would take my money later. It is already a week that they keep spamming me with e-mails every day and trying to call me even if I already answered to one of these e-mails that I don't want to finish registration. After reading these reviews and being spammed like this I am glad I didn't go further. AVOID.

    By: LJ24-02-2021
    Chrysa 02-03-2021

    Scam!!!! Was charged after I cancelled my free trial.

    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    NA

    Hello,

    DO NOT BELIEVE THIS SCHOOL THEY WILL SCAM YOU!!!
    THEY WILL TAKE YOUR MONEY EVEN IF YOU WANT JUST TRIAL.

    SCAM SCAM SCAM SCAM SCAM

    By: Adisada Hodzic24-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Course

    DO NOT SIGN UP!!!!!!!!!!!! I signed up for the free trial and, despite cancelling 2 weeks in, they took $69.99 CAD from my account last week. They refuse to refund my money, saying I didn't cancel in time. They refuse to cancel memberships through email, nor will the person who calls to check on how your doing (2 of them from 2 different countries in my case). I'm in the process of arguing with them, but if I can't get anywhere by Friday, I'm filing a police report through my bank. This scam has to end!

    By: Kelly Jobe24-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Course

    AVOID AVOID AVOID they rip you off refuse refunds one click buying so you end up buying something you had no intention as you never have to confirm they are shocking and as I was complaining about not getting a refund for a 4 week free course they offered me the same thing I had apparently purchased after I had already cancelled the course so I say again AVOID AVOID AVOID as they take money whenever they feel like it

    By: Terrianne Cadden 24-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    Yes
    2
    rating

    Trial program

    They had an interesting program with a free trial. I signed up and thought their program was terrible so I cancelled it. The next month they charged me. On top of that they have made it where you can’t find their customer service number. So good luck trying to get your money back. I had to go in PayPal and remove my card so they won’t charge me.

    By: Andrew King24-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    3.5
    rating

    1 month free trial scam

    I cancelled my fee trial in November 2020 after being bombarded with emails and calls. In Feb 2021 I noticed I've been charged-and the customer service team told me I'd signed up for a free trial in December 2020 and hadn't cancelled-which was not true.

    By: Daisy Hunt24-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    Yes
    2
    rating

    Shaw Academy

    They are frauds and scammers. They will never stop charging you unless you cancel your visa. Once they have your info you are locked in forever. I see people saying they cancelled over the phone? I have spoken to them 3 separate times to cancel and get a refund, yet every month I get a new 70$ CAD charge to my Visa.
    AVOID SHAW LIKE THE PLAGUE! I have literally written to my local member of parliament to help as it is my last resort.

    By: Jeremy Gaulin23-02-2021
    Amy23-02-2021

    I wish I had read these reviews sooner! I’m currently trying to get £49.99 back! Do not use!

    Anja23-02-2021

    Same here. I do not really know where they have my credit card details from, because I am not interested in their courses and I usually don't leave my credit card details for a free trial, because of former bad experience. I discovered after 3 months, I thought I am paying for online lessons for my daughter, that they deduct this huge amount of £49.99 a month, no email, no confirmation, nothing where I could see that I am in a contract with shaw (shark?) academy. I tried it friendly but with some effort to get a refund, but they would not even suggest a compromise. Especially bad "customer" service. Is there any group action possible?

    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    4 week free trial

    Misleading.. many $$$ addons for 'free course'. .charged a membership fee after only being enrolled 3 days...Shaw Academy offers extended membership and no refund for what I will assume (generously) is a billing error on their part. A company that really cared about their reputation would rectify this by refund the charge.. Definitely would NOT reccommend this online learning company

    By: Kevin McKenna22-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    crystal healing

    Stole $420 from me and are now uncontactable SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!SCAM SCAM SCAM!

    By: Ellen Dowd22-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    Free Trial

    They are biggest scam they are charging you on the name of education please dont give your credit card information to them.

    By: Muhammad Shehbaz21-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    No
    2
    rating

    free course

    Please avoid this company. They have charged me for A free coarse. I am going to sue them, This disgusting.

    By: Sani 21-02-2021
    Ordering
    rating
    Service
    rating
    Pricing
    rating
    Delivery
    rating
    Would buy here again
    Yes
    2
    rating

    Write your own review about Shaw Academy

    Your review

    FAQ