Fraud and Scam:
I signed up for the Free Trial of 4 weeks on the 28th July. To sign up for this, you must provide payment details which I did through PayPal.
During this time, you must schedule in classes, twice a week. These are done either through the app or the website. In these classes, you watch a pre-recording of a person go through content lasting between 30mins - 45mins. If you are late for a class, you receive an email and possibly a call from a robot saying you need to join the class. The website/app itself constantly advertises about the diploma or toolkit which can be bought at a high price which is on special discount for a “certain time period” (quote marks as the countdown always restarts when you enter back into the page) from an even higher price. They will also continue emailing you about getting a toolkit or a diploma certificate.
On the 11th July, having done 3 classes in the space of 2 weeks (as a reminder, it was supposed to be a 4 week free trial), I received a call from a man named Chad Perenzee, a “student guidance manager”. He was no more than a salesman, triggering a cascade of payments to my account. In the call, I explained that I was there for the 4 week free trial and just to get a better understanding of the course. I also gave feedback about the course, thinking that it was a legitimate educational company. At the end of the call (5 mins), he explained that he would unlock the premium account for me. He was speaking fast with a South African accent so I told him to send me an email about it all so I could understand what he was saying then. Right after the call, I saw a notification pop up from PayPal on my phone of 199.96GDP!!
I searched up how to contact Shaw Academy. They have no contact number. There is one that was attached to their PayPal account but of course, it doesn’t work! The only email address they have is firstname.lastname@example.org to contact them. I emailed them several times to explain my case and request for a refund. Each time, there was only an automatic email saying they have the email and will get back to you in 48 hours. Afterwards, no reply! I tried emailing them from another email account about different questions, how to join, what courses they offer, and they reply straight away!
I then begun trying to contact PayPal themselves to dispute the payment. This cannot be done! When you sign up for the free trial and they take your PayPal details, any point after that, they can charge you without your permission. PayPal does not get involved with this.
Looking into the company in more detail, it is filled with fraud. Requesting people to give good reviews, erasing bad reviews or comments. Read about it on allreviews, do a google search on them, see the articles about them. Please do not sign up for their Free Trial as you will only end up as I did… 199.95GDP out of your bank account.