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    Shaw Academy
    Reviews, complaints and customer experiences (568)

    2.2
    18% Would buy here again!
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    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"

    Free trial scam

    I signed up for a free trial as advertised. After just one class I cancelled my account as throughout the seminar they kept bombarding me with adverts to spend money with them and I could not concentrate on the educational content.
    As mentioned, I cancelled my account, received an email confirmation of this, then a month later they charged me for the course! I have been trying to get in contact with them for a refund as I cancelled my free trial almost immediately after signing up and they are ignoring me.

    These guys are absolute con artists! Stay away and avoid as they take payments from you without permission!

    By: Stephanie19-08-2020
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    SCAM SCAM SCAM - NO FREE TRIAL

    Scam Alert - Stay Away
    This company is still holding on to my £49.99 which they took from my credit card without my authorisation. I have exchanged several emails but they are not going to issue a refund. Reported them to my card provider now. Its a big scam guys. stay away from their so-called free trial. It is not true. read all the negative reviews and you'll see it the same story and notice how defensive they are in how quickly they reply to every negative comment. Customer satisfaction is none of their business all they are after is your money.

    By: Cash19-08-2020
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    FREE TRIAL

    THEY ARE TOTALLY SCAMMERS !!
    THEY WILL STEAL YOU MONEY EVEN WHEN YOU ARE ON FREE TRIAL
    STAY AWAY FROM THIS COMPANY !!

    By: Duy Tran17-08-2020
    Pete Gate19-08-2020

    This is a fraud. The courses sound great but there is no delivery. I cancelled my credit card rather than giving them my money. You can't talk to a robot about a complaint. If you want to learn buy a book

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    Free trial | Scam

    This is a bad company. They will take your money without consent. Avoid at all cost unless u are prepared to lose all your money.

    By: CASH17-08-2020
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    2.5
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    Shaw Academy are a scam. They will steal your money. Stay clear.

    Shaw Academy are a scam. Stay clear.

    I signed up for a free 4 weeks trial on July 25th. On August 13th I was charged £199.95.
    This was not authorised and I don't know what the amount covers.
    Long story short, I have emailed Shaw for a refund. I will see how they handle it but I have also reported them to Trading Standards.
    I will also take this opportunity to mention the relentless phone calls, texts and emails trying to sell you certificates (basically pieces of paper) and other 'learning tools'. Up to 10 texts and emails PER DAY. It's bordering on harassment. You have the possibility to text them back to ask them to stop contacting you, which I did at least 12 times, but that's completely ignored. And then you have the phone calls. Some people pretending to be your tutors, waffling on about giving you discounts on products you don't need or asked for. The amount of time the 'tutors' spend on the phone harassing students, makes me wonder when they actually have the time to 'tutor' ??
    I will also report Shaw to Trust Pilot as I really doubt the veracity of the 5 star reviews.

    Looking forward to hearing back from Shaw and getting my refund.

    By: Florence16-08-2020
    Coolaid16-08-2020

    PHONE CALLS doNOt work I tried to call them and cancel, but they use robots. Best option is to call your bank!

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    Free trial | worst company

    SCAM ALERT | AVOID | STEALS YOUR MONEY | NO REFUND
    This a very terrible company. I registered for 28 days trial only to realise they've charged me £49.99 for some course toolkit which I never authorised. Contacted customer but They've refused to refund my money and instead offered other rubbish course stuff for free. I'm reporting them to my card provider.

    Avoid this company at all costs. All you get is spam calls and emails from them looking for the slightest opportunity to steal your money. If you ever visit them understand that whatever link you click on whether it says "get" "download" "access"anything means "purchase" to them and they'll charge you before you even know of the price. This is a big scam. Avoid.

    By: Bismark16-08-2020
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    Lifetime Membership

    Your Information is NOT Private
    After signing up for the "Lifetime" membership, it signed me into a course that I wasn't interested in, but, since I had lifetime access, I thought there was no harm in taking it. That was until it said there was a toolkit to go with the course for $49.99. I wanted to know what was in the toolkit. I know now, only because it charged me for trying to see what was included!! You have to pay for each segment and it's kit. They claim that it's their "easy" "one-step" payment option. In truth, it's their super easy thieving directly from your account without transparency option. In the end, it would be hundreds of dollars for something useless. I am trying to get a refund, but instead, they are copying me in on complaints from other students about their non-transparent billing activities. Your information with them is NOT private!! They do not answer direct questions. Basically, it's a quick way for them to take continuous money from you with no return on your investment or regard for your personal information!

    By: Kathleen 15-08-2020
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    Courses

    Scam

    By: Snezana Bucin14-08-2020
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    "FREE" membership

    I was fooled into subscribing to the whole website because it was advertised as free. I was enjoying a course because I found it helpful, but I accidentally clicked on a one-click purchase button for a toolkit. Now you can absolutely learn something from the videos without the need of the toolkit, but they're constantly bombarding you with pop-up ads while you are on the site. One mistaken click will cost you over 40 dollars.

    Also, almost all of the video lessons are years old already. You can't talk to the instructors that are in the video because they simply are not employed in the company anymore. Learning should be about interaction, not just watching of old video lessons.

    Lastly, I was attracted to the BAKING course. Well, guess what? They have been advertising it as a free course but when you go to the website, only five lessons are available and the rest are still "on the way".

    If this website had zero on it, I would grade Shaw zero out of five.

    By: Joseph12-08-2020
    ann18-08-2020

    exactly!!! and if you want to cancel your plan you need to click hundred of times to get to the end of cancelation as they're trying to convince you to stay subscribed!

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    Ooooo

    stole 200 approx from my sons account. Do not apply. Disgusting would give zero stars

    By: Sue McNamee 12-08-2020
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    199.95GDP

    Fraud and Scam:
    I signed up for the Free Trial of 4 weeks on the 28th July. To sign up for this, you must provide payment details which I did through PayPal.

    During this time, you must schedule in classes, twice a week. These are done either through the app or the website. In these classes, you watch a pre-recording of a person go through content lasting between 30mins - 45mins. If you are late for a class, you receive an email and possibly a call from a robot saying you need to join the class. The website/app itself constantly advertises about the diploma or toolkit which can be bought at a high price which is on special discount for a “certain time period” (quote marks as the countdown always restarts when you enter back into the page) from an even higher price. They will also continue emailing you about getting a toolkit or a diploma certificate.

    On the 11th July, having done 3 classes in the space of 2 weeks (as a reminder, it was supposed to be a 4 week free trial), I received a call from a man named Chad Perenzee, a “student guidance manager”. He was no more than a salesman, triggering a cascade of payments to my account. In the call, I explained that I was there for the 4 week free trial and just to get a better understanding of the course. I also gave feedback about the course, thinking that it was a legitimate educational company. At the end of the call (5 mins), he explained that he would unlock the premium account for me. He was speaking fast with a South African accent so I told him to send me an email about it all so I could understand what he was saying then. Right after the call, I saw a notification pop up from PayPal on my phone of 199.96GDP!!

    I searched up how to contact Shaw Academy. They have no contact number. There is one that was attached to their PayPal account but of course, it doesn’t work! The only email address they have is support@shawacademy.com to contact them. I emailed them several times to explain my case and request for a refund. Each time, there was only an automatic email saying they have the email and will get back to you in 48 hours. Afterwards, no reply! I tried emailing them from another email account about different questions, how to join, what courses they offer, and they reply straight away!

    I then begun trying to contact PayPal themselves to dispute the payment. This cannot be done! When you sign up for the free trial and they take your PayPal details, any point after that, they can charge you without your permission. PayPal does not get involved with this.

    Looking into the company in more detail, it is filled with fraud. Requesting people to give good reviews, erasing bad reviews or comments. Read about it on allreviews, do a google search on them, see the articles about them. Please do not sign up for their Free Trial as you will only end up as I did… 199.95GDP out of your bank account.

    By: Benjamin Shum12-08-2020
    Mary Shepherd 13-08-2020

    This has happened to me. £49.99. PayPal say they can’t do anything as it is part of the firm’s terms and conditions. I disagree. I signed up for a delayed subscription account. The button I inadvertently pressed was for a product. Surely, I should have had a purchase check page before it was debited from my PayPal account? Come on PayPal you can do better than this to protect your members from this scam? PayPal did immediately cancel my subscription and have agreed to write to the firm. So far, I have written a review for TrustPilot and complained to Saga about their tricks. Next stop Trading Standards. If we all complain we can make a world a safer more honest place.

    Nazia Ansari14-08-2020

    The same thing happened with me too....still fighting back for a refund.

    Florence.16-08-2020

    They also stole £195.95 from my account. I asked for a refund and got a bullshit standard reply. However, I am not taking this lying down. I will take them to the small claims court if I have to. I am reporting them to trading standards. They have no idea what's about to hit them.

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    Free Trial of "Writing 20"

    Disgusted by their aggressive emailing, phoning and texting. Appalled by their persistent negative communication, such as telling me that all classes are mandatory! I hadn't paid anything, was only wanting to dip a toe in to see if this was something I might want to pursue and...guess what?! I WILL NEVER SIGN UP TO DO A COURSE WITH SHAW ACADEMY!!! Agree with all the reviews above and would warn anyone considering doing a course to go ANYWHERE but to Shaw Academy. Shocking.

    By: Leti Hawthorn11-08-2020
    Same Harassment 12-08-2020

    I am getting the same several text messages and emails. So, I started to wonder why are they so eager to have me sign up as I have not yet either. So I decided to check previous reviews and my heart goes to all that have been taken by this company.

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    Masters in Photography

    Took advantage of discounted offer in February 2019, with course advertised to begin in July 2019. To date the course has entirely disappeared from the course offerings. Have approached Shaw Academy several times for a refund without success. Complete scoundrels and scammers. Have nothing to do with them is my advice, unless that is you want to be ripped off.

    By: Paul Powell11-08-2020
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    Trail and was Charged

    I saw ad on facebook checked out shawacademy and registered my trail account and had to add my bank card to register. I looked at one lesson and decided it wasnt for me. I tried to cancel but the cancellation procedure is overly complicated, I feels its designed that way. I thought I cancelled and forgot about it. Then the next month came and got charged today. I really hope this isnt predatory marketing, I requested a refund. Will wait and see. From the get go this sounded dodge and now I am in shock. I haven't been paid in months in this epidemic and now they just take my money after viewing a short part of one video. This is not right.

    By: Ruan Pienaar09-08-2020
    Andrea Bolding10-08-2020

    cannot cancel - all routes come to an error recording can't change my payment type stay away,

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    4-week free trial

    Shaw Academy is a scam.
    Its courses are not accredited like it claims. No institution would recognise them. Most of the courses are simply video recordings from five years ago and most of the 'instructors' don't work there anymore. Shaw Academy have designed their interface to trick you into purchasing more from them (their infamous toolkits, for example) with one-click. You cannot cancel your membership without persistently harassing its staff (who are treated very poorly by the company). And even if you manage to cancel your membership, that won't stop them from charging your account. You have to cancel your card or block automatic payments on PayPal (if you used PayPal, cancel your card too; Shaw Academy have managed to charge people even if they've blocked payments). Of the thousands of people Shaw Academy have scammed, only a handful of people have ever got refunds.
    I was lucky enough to have been warned to take these measures before Shaw Academy started charging me, and I hope anyone who reads this will stay away from that company.
    If you're interested, Shaw Academy are swimming in debt and legal disputes, so I don't imagine they'll be around for too much longer (though it may take a year or two more).

    By: Clare V08-08-2020
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    Free 4 week trial

    FRAUDS LIARS, i started the 4 week free trial , which i canceled the same day , when i went back into my paypal account shaw academy took $69.99 from it without my authorization. Their taking advantage of persons in a time like this people are out here struggling to make ends meet.If i dont get back my money i will have no choice but to report them to fraud Action, and take legal action towards them and i have sturdy proof. Currently investigating. I want a refund .I will continue to expose you unless I get my refund petitions are already being made.

    By: natasha walker07-08-2020
    Clare V08-08-2020

    If you haven't already, block any automatic payments from PayPal to Shaw Academy using instructions here: htt ps://www.hostgator.com/help/article/how-to-unsubsc ribe-via-paypal While this should work, some people have reported being charged after doing this, so you should remove all your payment methods from your PayPal and cancel your card as an added precaution. Unfortunately, of the hundreds of people I've heard from who have been scammed by Shaw Academy, only a handful ever got refunded. Shaw Academy blatantly break the law and are in massive debt and legal disputes. Definitely take legal action! They can't be allowed to get away with scamming people like this. Hopefully, with all their debt and problems, they'll be forced to shut down soon. Good luck and best wishes!

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    Free Trial

    Pretty much all of the reviews about it being a scam I'd have to agree with. I signed up for a 4-week free trial, however, once you're in, they just try to sell you everything. Toolkits, resource guides, certificates, whatever. And they have it set up as a one-click purchase so if you click the button, you're charged. I didn't do any of that. The class on graphic design was way too basic. To complete the whole thing, you have to be a member for 4 months. When I tried to cancel, I had to go through 9 different pages where they keep asking me if I wanted to cancel. When you finally get to the last one, it says you must call to cancel. I managed to escape all of this craziness since by paying with PayPal, they create a billing agreement which I, the customer, am able to cancel at any time. Billing agreement cancelled. Bye Bye Shaw Academy. Oh, btw.... they email you and text you until you're ready to break your phone.

    By: Zak Miller07-08-2020
    Daniel chan 09-08-2020

    How to cancel Shawn academy and is it truth that company is was scam

    Jackie14-08-2020

    Hi ZMiller, I also signed up for the 4-week free trial in Graphic Design just recently and I finished Module 1 in less than a week and before I decided on the Premium Membership I started researching on the legitimacy about the academy as well as if the Certificates are truly accredited. And sure enough, I came across a string of bad reviews how the whole thing is a scam. So I managed to unsubscribe and have PayPal blocked auto-payment to the academy once the trial period is over. I do have one question though which is of great concern: Do you remember in one of the lessons in Module 1 about creating Logos with Adobe Illustrator, before the instructor started doing a demo on Fred's Coffee exercise, there was a short video clip of her creating a double exposure bear & forest logo using free vector clip arts from Pixabay.com and she was demonstrating how to create a forest outline on the back of the bear asf. I just came across a how-to video on YouTube by a YouTuber 'Logos by Nick' and he was demonstrating using an open-source program, Inkscape, on how to create a double exposure of a bear with a forest outline on its back. If you have a look at the video titled under 'Create Double Exposure Logos with Inkscape' posted by Logos with Nick, the scene is almost a duplicate down to the pink forest background and the blue bear in the foreground. It was uncanny. 'Logos by Nick' posted the video this year in April and I saw the same video clip in Shaw Academy just a few days ago. After reading so many people online claiming Shaw Academy as a scam, It makes me wonder if Shaw Academy is stealing videos from YouTubers and claiming them their own? Unfortunately, I got no evidence to prove my findings and I wish I had done a screen-recording during my sessions.

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    Free trial *not the stupid toolkit*

    Do not sign up, I beg of you.

    Complete scam. I clicked on continue to look into my class, and I then found that a *toolkit* was paid for. There was nowhere they said "pay your toolkit now". I have contacted them through email, a number of times, contacted my bank, going through the Financial Ombudsman and Better Business Beauro, because they need to be shut down.

    I had a call from one of their people. I apologised because my rage wasn't at her, but the company. She said that my case would be sent to the billing dept for my refund, and she also gave me 6 months free access, which Ictold her time and time again that I did not want. I also asked for confirmation that this had been sent to the dept. I have not received this.

    I hope they see this, and comply with my demands of a refund of my £39.95 and a total deletion of my account, so they dont take money off me when the "free" trials run out. F*&@ them.

    By: Charlotte Wright06-08-2020
    Clare V08-08-2020

    Just a heads up from someone who was in a similar position to you, they will not delete your account. Don't trust anything they tell you. As soon as your 'free' trial period finishes, they will charge your account regardless of whether you've tried to cancel or not. The only way to get them to stop is to cancel your card or block them on PayPal (if you used PayPal as your method of payment). Of all the hundreds of complaints, discussions, reviews, and more that I've read, only a couple of people ever got refunds. They blatantly break the law and I'm glad you're in contact with the Financial Ombudsman and Better Business Bureau. Shaw Academy should be terminated. It may not be much consolation, but Shaw Academy is in massive debt and is involved in a few notable disputes. They won't last much longer. Good luck and take care!

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    Three month membership

    My wife and I paid for her Shaw Academy membership knowing that in three months it would renew and she would have to pay a further three months. However, the company makes it as difficult as possible to cancel. The website is very confusing, there is little to no guidance and they charge you on the final day of your three month period for the next three months rather than the next day. Very disappointed that we ended up renewing the membership even though we cancelled on the final day of our original three months. There was absolutely no grace period and from what we have read online, we are not the only ones to have fallen victim to this.

    By: Glenn Hudson06-08-2020
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    Accidental purchase an hour into a free trial

    Accidental press of a wrong button and got charged 49.99 payment screen confirmation nothing refused refund and constant hounding to join up again do not use this company in my opinion scam

    By: Wayne06-08-2020
    vanshikasingh1608@gmail.com20-08-2020

    Hey even I have singed up for free trial, but I have not given any account detail. Neither my phone no. nor my e-mail is linked with any of my bank account. So, am I safe or not??

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