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    Shaw Academy
    Reviews, complaints and customer experiences (482)

    2.2
    18% Would buy here again!
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    2.2

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"

    Graphic design course

    I do not recommend ShawAcademy company.
    I canceled the graphic design course before starting it because, one day after I checked my bank account, I noticed that the amount of £ 99.99 was stolen for a service they offered, which I did not have that intention at all to buy it. Due to this unpleasant situation, not tolerated at all and I do not accept such a thing to steal my money from my bank account for no reason, I chose to cancel the course and at the same time permanently delete my account and my personal data registered at Shaw Academy, following that after this incident, all my money should be returned to my bank account.
    Of course, the operator at Shaw Academy confirmed to me,by email,that nothing more can be done because the payment that "I made.", nothing can be done, according to their terms and conditions.
    I will go on to recover the money, because what they are doing is called fraud and they have no right to withhold my money, despite all their abusive rules.
    Thank you for your understanding.

    By: B.Dorinel07-09-2020
    C DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Month free trial

    System glitched and when it came back up I found I had been charged 49.99 during a supposed month's free trial. No customer support. No response to emails. Telephone call was cut off twice as soon as they found there was a problem. On top of this the timings for lessons need to be booked in advance so you need to know your schedule and we never even managed to attend one. Disgraceful company. Sham customer service. Avoid!

    By: JENNIFER TALBOT06-09-2020
    Violeta 06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money.

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    free course

    These guys arevnot in education business but bunch of fraudsters who are after your money. They bombard you with so much ad on website, one wrong click and your money is gone. They go lengths to get money out of you. calling, emailing, whatsapping. Whatever they can donto het money. For me theybreactivated my cancelled subscription on false pretense and then charged me and refused to return money. BE AWARE

    By: Raj06-09-2020
    Violeta 06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money

    Priyanka07-09-2020

    Can you please suggest how did you get the refund back. I am facing the same problem with them. They deducted my money even after cancellation of my membership

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Data science

    One of the master academy in cheating.Never try fall into this trap.they are the absolute cheaters and living on cheating money.
    I pray the god to make their life's better.

    By: Pappu05-09-2020
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    Fraudulent

    I did not authorise payment from my account. Received no confirmation email or acknowledgement they were taking money off me. Have been conned out of £100. Absolutely disgusted. Do not use this company. Did not take part in any online courses. Big scam.

    By: Samantha Phipps04-09-2020
    Violeta 06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Scam

    Unfortunately, I was another one to be misleaded by this malicious company. As other people, I accidentally clicked on the "one-click purchase" and I immediately emailed them asking for a refund and they said that "they can't do it"... How the heck they can't??? I want my money back, and I don't want this course, I bought it ACCIDENTALLY, I didn't buy it in purpose!

    By: Gabrielle04-09-2020
    David Reid 04-09-2020

    Yup I signed up found it was not for me during a 30 day free trial, 1 day into it I cancelled it as it was not for me, the called saying they had cancelled this but as a good will give me 2 months free, my extended trail ended last week and been charged. Emailed for a refund and they can’t do refunds but given me a life time membership if I was to get a refund it was only 1/3 of the few

    Violeta Dobre06-09-2020

    They charged money from my account for a tool kit that I didn't order and they refused to refund my money. I raised a dispute with my bank and after 2 days they refunded my money.

    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    Shaw Academy

    i never expected to robbed by an Academic institution because it is suppose to be with honor and prestige. unauthotrized deduction on your account is unacceptable. You scam people and you hostage them with their money. I lost 69.99NZD. A mother without nappies and formula. Thanks to you guys

    By: Jasmine Rey04-09-2020
    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    4 week free trial

    I enrolled on the website on the 4 week free trial. I was a couple of days into the courses and I accidentaly clicked on one of the now labled "one click purchase" toolkit.

    There are many buttons like that spread trough the website on strategic places ( like right next to the button that you need to click to manage your classes). If you click one of those. you get imediatly charged for a toolkit that you never wanted. And it doens't matter how much you fight, they'll never refund you.

    They are tricking and misleading people into spending money. THEY ARE DECEIVING AND MALICIOUS! And you can get better classes for free on youtube. Don't even try it. All they want is to take money from you.

    By: Camilla03-09-2020
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    4 week free trial

    SCAM ALERT! I signed up for a 4 week trial, was charged $ 70 the next day. When I called, I was told it was a mistake and i should follow up in a week for the refund. Tried calling them again and everytime they tell ne the peron responsible is not available. Emailed billing, told me u clicked on module 1 which activated my membership, how??? It was supposed to be a free trial. Apparently they do that alot. The internet is full of negative reviews, don't use!

    By: Monica Mansour 03-09-2020
    C. DAVIE08-09-2020

    Please report them to: Better Business Bureau, FBI Internet Crime, and Google Business

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    FREE TRIAL

    I had signed up to the shaw academy for the FREE TRIAL for 4 weeks, however after not using any of their service I had noticed a few days ago that a sum of £49.99 had been collected on two occasions (who knows it could be more I will find this out with the scammers themselves). Anyways, once I had seen such a large sum of money go Out of my account to Shaw Academy, I decided to email them immediately as anyone would do. Once explaining that I have used absolutely none of their service and for them to charge me is completely out of order- the assistant by the name of Paddie had first told me that there’s nothing he can do as it would break their terms and conditions; PEOPLE, do not fall for it when they try and use legal talk- every situation is circumstantial and company’s should refund you if a service isn’t used by you, ESPECIALLY because I never knew I was getting charged each month.
    Once I emailed again demanding a refund, this ‘Paddie’ had told me he has forwarded my issue further and I shall receive an email in 1-2 business days. LIES. It has been over 2 business days and now the Shaw Academy is completely ignoring me- they will do this in hope that you stop chasing your money. I WILL NOT STOP. I am going to make sure ALL of my money returns back to me as the level of negligent behaviour towards their customers is absolutely disgusting. The Shaw Academy is a scam and all they want to do is take Large sums of money out of Your account without you knowing. Disgusting that they are doing this at a time of struggle and distress for everyone financially as we have been struck by COVID-19. Shaw Academy will be shut down. There is no negatives- their reviews have proven to be bias on trust pilot.

    By: Saleh Khan02-09-2020
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    free trial

    Huge scam. Stay far away. If you give this company your credit card you will regret it. They have predatory practices. I ended up getting all their bs charges reversed by Visa, but this company costs me hours of my life trying to get away from them. Just cancelling your account is a massive headache.

    By: T02-09-2020
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    Zero star. 4 week free trial

    Unfortunately with their aggressive marketing strategy they lure many students to take their 4 week free trial.

    During the free trial they use many sly ways to get money off vulnerable students and use all sort of legalities of why they cannot refund the money.

    Because advert sound legit and it seems straightforward to cancel before 4 weeks, many students enroll without reading reviews. But during the 4 weeks they are conned enough via various strategies so they end up paying unwillingly for 1 thing or another.

    I was getting calls at least3 x a day everyday from them. Each time you turn a page on their website while logged in, a big pop up of selling products come up with a small almost invisible button.

    I spoken to one as she said she was calling to see how I am getting on with my studies. The accent was difficult to understand and amidst that she was slyly selling products. Like’ let’s upgrade your package and you will benefit etc... No wonder many non native English speakers fall for this as they may not understand and shockingly find unexpected monies taken out of their account.

    In the Uk we have regulated bodies so I hope something can be done. Unfortunately, this is not the case in other countries where people are more vulnerable. I hope this company shuts down soon.

    By: Manny02-09-2020
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    Be charged for toolkit without knowing

    Shaw academy charged my credit card without my consent and I could not cancel and delete my account from them even after countless emails

    By: QUAN NGUYEN DUC31-08-2020
    Anh25-09-2020

    You will have to contact your bank for a dispute. You can also tell your bank to give you a new card. I found that helpful. In each email you send them, make sure to explicitly say at the end of your email that “this email is by no means give you authorization to access or charge my money or reactivate my account” or something similar to that. I contacted Shaw Academy to request for a refund. The “student advisor” to whom I spoke to said that she will ask her manager and reach out to me within 24 hours, and it never happens. I also send them multiple emails, none of that were responded properly, just automated emails from them.

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    4 week subscription

    First of all, like everyone says, it is difficult to cancel the service. You have tonring them and everytime I rang and spoke with someone to cancel the subscription they kept persuading me not to cancel. The first time they just said why not keep it while it is free... so I kept it while it was free... then I rang to cancel again and the guy I spoke with forced on me some free toolkit stuff and made me believe that my subscription had been cancel only to be later charged 24.99£ for a service I kept trying to cancel and never even used. And when I complained they just kept saying I did not cancel the subscription on time and tried to keep forcing free stuff on me again! Worse experience ever!!!

    By: Telma31-08-2020
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    Course Tool kit (unwanted purchase)

    Hi set up a 4 week free online course, from a link sent from a friend. You had to put your PayPal details in and I clicked on an instant purchase internet tool kit that helps with the course, but I didn’t want it anyway as I decided that I had most of the qualifications the course offered. I sent an email ASAP asking for a refund as I purchased in error anyway. They said no. I sent another email they said no even though id cancelled my subscription. I had to open a dispute with PayPal to make sure it wasn’t taken out of my account. 0 stars

    By: Laura Viana da Silva 30-08-2020
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    Online painting course

    This was advertised as a free trial for a period of 28 days but once they have your PayPal of card details they take money out of your account as soon as your click to access any of the course materials...for e.g. £49.99 was taken from my account for accidentally clicking the download button on the course toolkit. When I asked for a refund they refused and tried to palm me off with a free certificate and a hard copy of the toolkit which I explained I would not use!

    By: Louise Donnelly30-08-2020
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    Business management

    Courses are typically free for four weeks, then £49.99 a month. But to sign up, I have to enter my payment details and the company makes it very difficult to cancel the free trial – plus although I cancelled before the deadline, money was still taken out of my account.

    By: Giulia30-08-2020
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    Shaw Academy Services

    this academy is a scam. I signed up and first the deducted the 45.99 from my account. then next they said that was to pay for the module tool kit. When i looked at their website they said that the first tool kit is free. I asked them to repay me and they said instead of refunding me they will open 3 of the other module toolkits for free for this course and give me a free e-certificate and a free certificate at the end. So I paid to continue the course for a membership for three months and I am at the second segment of the course and they still haven't unlocked the module 2 for me and they are asking me to pay for the module 2 kit when I have in writing that they will open the remainder of the toolkits for me. here is proof that they will open the toolkits for me which they never did.
    Hi Joy,

    Thank you for contacting us.

    I see that you have purchased the Toolkit shown in your members area, course page, pop-up banner and email by clicking on the “Buy Now” option.

    Your Toolkit includes Webinar Slides for every lesson, Summary Notes for every lesson and Bonus videos. You can download these materials and save them on your device for future reference even after your access period expires.

    You can access the toolkit resources under the "Resources" tab on your course page through your student login area using a web browser.

    Once the Toolkit is activated in your account, it is made available to you immediately for download hence it cannot be disabled or the access cannot be revoked. Hence, we will not be able to process the refund as per our terms and conditions. Click Here to review the same in particular section 5.8.

    However, we at Shaw Academy do want to ensure you benefit thoroughly from our services. I would like to offer you credit to the value of $199 which can be used for your Certificate of Completion and also 3 remaining module toolkit and 1 hard copy diploma which will be activated within a few hours. This is far in excess of what you paid and you can download and access these for life. The Certificate of Completion will be excellent to achieve your goals for employment or self-improvement.

    I have enabled this for you in your account and it will be activated within a few hours, so you have 3 additional toolkit, one E-certificate and a hard copy for free now.

    Make sure to keep attending your classes and stick with you plan and you will see the results. You will now also get your Certificate of Completion at the end of the module for free.

    Your Friendly Neighbourhood Shaw Academy Team

    Kind Regards,
    Pearson

    By: Joy Danmola28-08-2020
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    Trial period

    A warning for anyone thinking about signing up. I have been misled into spending £250 for things I didn't want. The buttons on their site have a one click purchase function but this is not clearly stated. This caused me to accidentally spend £50. When I tried to get the refund, they suggested that they would resolve the issue and 'give' me a year's free membership. What they didn't say was that they would charge me a further £200! This money was taking out of my account immediately. I am now £250 down and am contacting them daily to try and resolve the issue. I have also filed a complaint with the Better Business Bureau. Reading other reviews online I fear this may drag out for a long time. It's such a shame because the course I started was actually quite good. So I've gone from being an eager student to just trying to escape.

    I also posted this review on trustpilot, and they replied with a lie. They are claiming I knowingly subscribed with the Ts&Cs readily available. This is not true. Someone subscribed me over the phone, after leading me to believe there was no cost. They have stolen my money, so I'm now going into battle to get it back

    By: Sean Tolram28-08-2020
    Manny 02-09-2020

    Did you get your money back? They are a proper scam and Depite a Guardian news article and trust pilot back in June 2020, I am surprised they are still up and running. Many new students are still enrolling unware for the 4 week trial. I wana fight my battle as well. I wonder if anything could be done as a collective so that they are exposed and can’t lure more students.Any ideas?

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    4 Week Free Trial. NAAAAT.

    It's clear as day what's happening. They built a scam-focused hollowed-out e-commerce website. They've tried to hide the damage/ save face by posting "sympathetic" auto-replies to the unanimous 1-star app reviews. But why is that the only place you see them publicly "showing concern"? Because getting people to download the app is integral to the scam succeeding and therefore will see frequent (victim) foot traffic, until it is inevitably abolished. So once you (now timidly) download the app and or simply signup, your (in my case card info) is theirs forever. They're already up to their eyes in debt and lawsuits, which is why you'll never see your unjustifiably taken money again. Their credibility is starched, meaning they have nothing left to lose but the company itself. Instead, they'll offer you free membership extensions (up-to-a-year and ludicrously quoted at $800+ in value) to a) get you to forget about your present day woes with bogus perceived compensation, b) to refrain you from bashing them online/report them to BBB and c) to unethically prove that they are of value to X# of "enrolled students" operating under a "sustainable" and "legitimate" business. It's like a casino, only the chips you're spending is your hard earned money and the chips you're "winning" are outdated and unethical learning modules. Instead of validated parking you get free months. But if frivolous gambling as taught me anything...the longer you (allow them to get you to ) stay at the table, the more you will lose. Keep your chin up, unfortunately cancel your card and say "not today Satan!.....not today."

    By: Colin John28-08-2020
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