AllReviews

    Shaw Academy
    Reviews, complaints and customer experiences (482)

    2.2
    18% Would buy here again!
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    2.2

    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"

    Didn't purchase anything. Just one click your money is gone

    They are thieves please dont give your bank details. Have just lost 100 pounds for no reason . Run away please

    By: SILIVIA MACHEKE20-09-2020
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    "free" trial

    DO NOT USE under any circumstances. This company will take money from you during a "free" trial and then when you query it, they will force a 'lifetime membership' onto you without your consent. Effectively removing you right to pause or cancel your account. An absolute joke. AVOID AT ALL COSTS!

    By: Tori18-09-2020
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    SEO course

    DO NOT PURCHASE ANY COURSES from Shaw Academy....they will charge you and there is no chance getting a refund.....the upselling within the course also, there is so much of it you don't know where to click and if you do click on something you will get charged, and again theres no chance getting a refund...really bad service too and I would stay away from this site altogether...

    By: glenn18-09-2020
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    Creative writing E-Learning

    Scam company. Do not hand any of your bank or payment details to them. I was charged £49.99 without my consent. It is impossible to get hold of them. Avoid at all costs.

    By: Ruth18-09-2020
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    Course


    I shouldn’t of even rated this 1 star there should be a minus rating ,they took money out of my account without authorisation ,as I didn’t no longer want to learn from this company ,they still proceeded to take the money anyways and refuse to give me my refund back !
    And I’m one of many unhappy customers who has been in this situation too
    Avoid this rubbish ripping off people company at all cost !!!!!!!!!!!
    AVOID THIS COMPANY !!

    By: Manny og18-09-2020
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    data analysis online class

    ABSOLUTE SCAM!!!

    WORST ELEARNING EXPERIENCE EVER!

    I WILL NOT RECOMMEND THEM EVEN TO MY ENEMIES.

    Shaw academy advertises with a "free" 4 week online class, only to get your payment details. Even after the cancellation is confirmed and you have no access to the course they keep charging you, forever.

    It is practically impossible to quit and get your money back. Stay away from these CRIMINALS.

    It Is Impossible to speak with the custommer care.

    THE MATERIALS ARE MEDIOCRE AND DULL and you are far better off on udemy, coursera or any other learning platform.

    I have connected with many other victims and we are currently organising a collective action to fight for our rights and protect others. Get in touch with me if you were defrauded or if you know somebody else who was defrauded.

    We are currently contacting TV, Press and youtube influencers to spread the word ad are collecting money to start legal action.

    I demand the CEO and founder of the company to stop defrauding people in this challenging times and I want to ask, how can you live yourself and your lies.

    6 months I still have not received my refund and I will not let go until I get a 100% refund. I will post daily on social media, write reviews, make memes.

    Don't be silent and fight for your rights

    CHECK on youtube "shaw academy scam",
    CHECK on instagram shawacademyfraud

    STAY AWAY FROM THIS COMPANY!

    By: Stoyan Rudov17-09-2020
    Manny og18-09-2020

    I shouldn’t of even rated this 1 star there should be a minus rating ,they took money out of my account without authorisation ,as I didn’t no longer want to learn from this company ,they still proceeded to take the money anyways and refuse to give me my refund back ! And I’m one of many unhappy customers who has been in this situation too Avoid this rubbish ripping off people company at all cost !!!!!!!!!!!

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    £49.00 stolen

    Shaw Academy is a scam. I have been dealing with their customer service reps for a while now and they repeatedly refuse to give me straight answers to the simple question 'what exactly am I paying for here?'. It's shameless theft. I have done some research online which suggests this is nothing but a scam. I have reported this and I suggest anyone else who gets caught up in this does too.

    By: Hannah Hughes17-09-2020
    Stoyan Rudov17-09-2020

    ABSOLUTE SCAM!!! WORST ELEARNING EXPERIENCE EVER! I WILL NOT RECOMMEND THEM EVEN TO MY ENEMIES. Shaw academy advertises with a "free" 4 week online class, only to get your payment details. Even after the cancellation is confirmed and you have no access to the course they keep charging you, forever. It is practically impossible to quit and get your money back. Stay away from these CRIMINALS. It Is Impossible to speak with the custommer care. THE MATERIALS ARE MEDIOCRE AND DULL and you are far better off on udemy, coursera or any other learning platform. I have connected with many other victims and we are currently organising a collective action to fight for our rights and protect others. Get in touch with me if you were defrauded or if you know somebody else who was defrauded. We are currently contacting TV, Press and youtube influencers to spread the word ad are collecting money to start legal action. I demand the CEO and founder of the company to stop defrauding people in this challenging times and I want to ask, how can you live yourself and your lies. 6 months I still have not received my refund and I will not let go until I get a 100% refund. I will post daily on social media, write reviews, make memes. Don't be silent and fight for your rights CHECK on youtube "shaw academy scam", CHECK on instagram shawacademyfraud STAY AWAY FROM THIS COMPANY!

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    Digital Marketing Course

    Do all you can to avoid signing up with these shake down artists.

    After promising a free trial for access to their courses, I registered and started enrolling on a course. When a pop up happened to prompt me to get (GET not BUY) course materials and on clicking £50 was immediately taken from my account.

    This was after promising I would pay nothing and without using a verification process. Then followed a god awful amount of emails, texts and phone calls chasing a "failed registration" which turned out to not be true and less than 24 hours after I signed up I deleted my course and my membership.

    I have since blocked them on PayPal to stop any more surprise billing because from other reviews I've read i do not trust them at all. I've even had to block their phone number (which is screened to me as potential fraud on my phone... isn't that telling) or I'd never get a moments peace.

    I've raised a query through their portal to try and get my money back (ticket number 2278328 if they are reading) and have given feedback to TotalJobs which as it was their marketing email that led me to them. I've had no response yet.

    I think I've managed to cut them out of any future contact or transactions. I just need my £50 back.

    By: Becci17-09-2020
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    Creative writing course

    I didn't finalise the purchase in the end. I didn't want to when I checked out the reviews shortly before finalising (thank god!)

    I have since (that's in the space of perhaps 1hr) received an email, a text and now a phonecall trying to harass me into finishing the purchase. This is simply unacceptable. Very questionable pressure tactics from a company with an already dodgy reputation. I strongly recommend avoiding them if you can.

    By: Joseph Burke16-09-2020
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    on line

    Shockig. It started with the free trail and soon dropped itno the paid - my fault but thoght I'd make the best of it. Nursing 50 hrs + a week due t the pandemic so struggled tog et on any classes - agan, my responsibility. BUT - decided I' cancell - so many screens to get through. Decided to suspend for a month and was still charged fully!, then registered to the xcell course to make he best of a bad lot, it stretched the learing to take me itno another month, THEN just by hovering over course materials to see what they were - was charged $40 + dolars for course materials that it was not clealr I was pruchasing and that I woud not have purchesed. Just look at the Guardian new paper article to see how common this complaint is! Shocking. Up to 48 hrs I have to wait for a response to my complaint too. Avoid at all costs would be my honest review. I can't recall the last time left a bad review for anybody anywhere! Insenced.

    By: Deborah Page16-09-2020
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    Some course

    Absolutely HORRIBLE experience!

    I signed up for a free trial and then decided I did not want to continue the course, so I cancelled through their cancellation system on their website before the trial was up. I then continued to literally get stalked by them with emails multiple times per week begging me to sign up again (which also confirms the fact that I successfully cancelled, which they are now denying?!)
    Now SEVEN MONTHS LATER (!!) I randomly notice a charge from them for 19.99, while I have not signed up for anything or been in any kind of contact with Shaw since 6 months back when I cancelled. I contact the customer service and they say they're unable to refund me. First they start blabbering about a four week renewal period and I refresh their memory saying that I haven't been in any kind of contact with Shaw since 7 months ago. Then suddenly they change their story to the renewal period being six months and that they're unable to refund me and that I'll surely understand that their system won't allow for a refund. What?!!! This is total bullshit. Scam!!!

    By: Esther15-09-2020
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    Free trial

    Scam, the free trial isn’t free, I didn’t even finish the sign up and I just got harassed by automated messages and phone calls at all hours of the night, would not trust them at all and I can totally believe people when they say they were charged even after cancelleing

    By: Joe Parks15-09-2020
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    2.5
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    NOTHING - FREE TRIAL

    THEY ARE NOT ACCREDITED!!! THEY WILL TAKE MONEY FROM YOUR ACCOUNT AND REFUSE TO REFUND IT! THEY WILL MAKE IT NEARLY IMPOSSIBLE FOR YOU TO CANCEL YOUR FREE TRIAL AND THEN STILL CHARGE YOU AFTER! THEY WILL CONVINCE YOU IT'S A FREE TRIAL AND THEN CHARGE YOU FOR A YEAR SUBSCRIPTION IN THE MIDDLE OF THE TRIAL! NOT THE END! BE AWARE AND STAY AWAY! THEY ARE UNDER INVESTIGATION FOR FRAUD!!!

    Check The Guardian for the news article, and Facebook for the support group with tips on how to get your money back.

    By: Dayna Hornbrook13-09-2020
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    I didn’t purchase anything, they automatically charged me for clicking on a pop-up

    Shaw Academy is a Scam Company. Do Not Trust.

    I signed up for a free trial for their online photography course, and everything looked fine at the beginning. However, a pop up appeared on my screen indicating that I would need a tool-kit, I clicked on the pop up to check out what exactly the tool-kit was, and was automatically charged $49.99 for it. No confirmation page or anything, just an automatic charge.

    I decided to email their customer service about this mishap, and was told that my experience wasn’t possible as there’s a 2-step confirmation stage before purchasing anything, and that they did not issue refunds for such issues, but that they could instead extend my free trial and offer a whole bunch of extra packages as a complimentary gift.

    So they won’t issue a refund, but will instead give you more free stuff that costs more than what I’ve paid for? Doesn’t make sense.

    I’ve sent them emails back and have yet to hear back from them.

    Do not trust this company! This is a scam company. I should have looked up more review sites prior to signing up, because I see that this is a common problem for a lot of people.

    Do not sign up.
    Do not put in your credit info.

    This company is a scam

    By: Mike12-09-2020
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    Mindfulness course

    If I could give 0 stars I would.
    I signed up for a FREE trial to complete a course with Shaw Academy. It works like any other subscription where I logged into paypal, with the intention of cancelling the subscription prior to the end of the free trial.

    Once I entered the website there were multiple pop ups associated with the course and in particular a link asking if I would like the course content download, I agreed to this and it automatically billed me £49.99, i frantically tried to close the window to stop this happening as I did not wish to pay for anything relating to this course.

    Soon after I contacted the company who stated I had bought this "digital download" of a toolkit via a "two step confirmation page" there was not two steps at all or I wouldnt have moved past the first. They proceeded to offer me a load of incentives that I do not want, I explained that I had immediately cancelled my subscription and deleted the app only to be incessantly bombarded with emails today regarding the course.

    I have written back advising that if I had purchased a book in a shop, I would be entitled to a refund so why is this any different and that their response is unacceptable and again I have demanded a refund.

    The tripe they have spouted about it being a digital download is absolute rubbish, i own a kindle and amazon are more than helpful in these situations!

    On top of all of this, it has actually put me in debt via paypal credit as it did not come from my bank account!

    They are absolute con artists and I would advise anyone considering them to avoid at all costs, and if you want to upskill.. a book from amazon is much safer!

    By: aimee wakenshaw12-09-2020
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    Online Trading

    I wish I have seen this page before I subscribed to their free trial (trading course). I have cancelled my subscription before the due date as the content was not good and more than that there was no interaction with the instructor. I have provided the feedback when they called and asked for it taking good amount of time and explaining in detail. They told me they are extending the subscription free for another 2 months. Despite my telling them no they have extended 2 months subscription and dropped me mail confirming that it was extended and there will not be any recurring charges. After 2 months I was charged 24.99 pounds. When enquired with them they first told me that I have not cancelled the subscription. WhenI provided the evidence with the mail confirmation they said they cannot reverse the charge and I need to deal with the bank. Funny, I received a mail after this asking for feedback on the service request of the ticket. When I went to their site and typed in all the information to provide the genuine feedback and experience again it did not allow me to update, which really irked me and hence sharing the terrible experience here.

    By: Arindam Aluni11-09-2020
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    Horrible SCAM

    Horrible experience with this company, Started the free trial but didn't even finish the setup but all they cared about was that they had my credit card information and charged me anyway. When I went to cancel, it said I had 27 days until my last payment but cancelling would immediately take away any privileges of using there service, what other legit subscription model does this? Finally, when cancelling, I've practically had to jump through hoops to finalize my cancellation, which is still pending. they made me click through literally a dozen pages confirming, than made me call them where they continued to try and sell to me without letting me get a word in. I'm currently waiting for an email that was supposed to come through for which I hope 9but doubt) is the final step to cancel this absolute garbage subscription. this company is a scam do NOT give them your credit card or you will be making at LEAST one payment.
    hope this helped any speculative subscribers.

    By: Alex10-09-2020
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    Free trial and cancellation

    I can only highly recommend to not take any courses with Shaw academy. Even though the digital marketing course I started on a free trial was good the customer service is a catastrophe. I had to cancel the course as I realised I will not be able to finish due to health and time issues. I got the cancellation confirmation yet was wrongly charged even I cancelled on time during the trial period.

    I am getting ridiculous excuses why they are not able to refund my money. On top I am being pestered with SMS and email ads since day one, even now after I cancelled. Very annoying and overall just a really bad customer experience. Go to Udemy, LinkedIn Learning or others.

    By: Daniel Schubert08-09-2020
    I am facing exactly same situation and they are not even replying or refunding my money. 09-09-2020

    The Shaw academy is a fraud and scam company, during this crisis time also, it’s stealing money from ppl s credit cards.

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    3
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    No.purchase

    I was tempted by a so called free online seminar which I decided not to attend. The company bombarded me with spam emails and several weeks later a payment of £49.99 was stolen from my bank account. I am trying to get this back. Do not touch this company with a barge pole they are criminals

    By: Robert Antell08-09-2020
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    Unauthorized Charge of $69.99

    Please report them to:
    Better Business Bureau, FBI Internet Crime, and Google Business

    Shaw Academy is a website scam. I told them I didn't authorize any charge and that I NEVER used their free trial service. I didn't even know who they are. When I looked on the account. It says it was made by an under 18 person. So I'm thinking maybe my 10-year-old did something on the computer because my information is saved on our computer.

    As the charge of $69.99 was pending, I reached out to them to let them know I never authorized anything and can they refund me the money for a service that hasn't been used. They said no and that I can still use their service! Please do not give them your bank information.

    If this has happened to you. Make sure you dispute the charge with your bank. You should also report them to the Better Business Bureau and the FBI internet crime complaint. Never deal with a company if you can't talk to someone in customer service. And make sure you cancel the credit card that they have on file because your information is saved on their website. They are taking advantage of people! Research their reviews on Reddit, Trustpilot, and Better Business Bureau for more complaints on how they handle business.

    ***This is my reply to Shaw Academy's reply. You're not sorry for anything because this isn't your first time doing this! Your just a fraud company getting over on people. I personally did not sign up for your service. My 10-year-old son did sign up using our family's computer, where my information is saved because I pay my bills online. You should verify people through their personal phone. You are a horrible company! After researching your reviews, this is what you do and this has happened to numerous customers. I have filed a complaint with the Better Business Burea, my bank, and the FBI Internet Crime Complaint.

    By: CELESTE DAVIE08-09-2020
    Samantha15-09-2020

    Did you get your money back? I've also been scammed by them 😔

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