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    Shaw Academy
    Reviews, complaints and customer experiences (482)

    2.2
    18% Would buy here again!
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    All reviews

    Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"

    Nothing. they took money without my permission! Avoid Shaw Academy at all cost.

    SHAW ACADEMY SCAMMER. AVOID AT ALL COSTS. DO NOT CLICK ANY BUTTON IN THE EMAIL THEY SENT.

    I Received an email from Shaw academy to re-start the trial course. I accidently clicked the button in the email and then closed the window that popped up straight away. In the email, they mentioned “Once you restart we will send you a confirmation email and you will have a chance to reschedule and get ready for your next lesson”. I never received any email confirming my trial subscription. They then take money out of my account (they stored my payment details when I subscribed for a trial period a year ago) after a month claiming because my free trial has ended.

    I requested a refund as I didn’t subscribe for anything. They insisted I ticked to agree to their terms and conditions and I gave them my payment details. There was no registration page I needed to go through. They refused to refund me and offered me a year subscription for the money they took. I have seen a lot of complaints like mine. They should not get away with this. Please report to them to THE TRADING STANDARDS INSTITUTE (part of Citizen's Advice) and to the ADVERTISING STANDARDS AUTHORITY. (it only takes a few minutes to fill out their online forms and the more people who share their experience, the more likely they will be to take this seriously).

    By: Thi Ri Price07-10-2020
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    Marketing course appears to be a SCAM

    I signed up for the trial of their online classes at the end of March 2020.
    Due to the technical issues with my computer I had to cancel my subscription within trial period. At this point I must mention that the cancellation process is really burdensome. First I was given lots of alternative options and discounts, which all I had to refuse, and then I received a phone number to call. This process was repeated again over the phone conversation. Finally I managed to cancel the subscription, or I was told so. Then after 6 months they charged my debit card for 49,99GBP. I spent enormous time calling them again but they simply stated that my subscription was never closed, it is still active and it is why I am being charged. And they refused any refund.
    Unfortunately I had no confirmation of cancellation, as all this is done over a phone call. This is a SCAM. I do not recommend to anyone.

    By: Jack07-10-2020
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    Scam, scam, scam


    Absolute scam! I only gave them 1 star, as there is no option for 0. They have taken £50 out of my bank account, & are refusing to give it back. Once I told them to just leave me alone & never contact me again, I have been receiving calls, texts, & emails all offering me 'free' services...... I pointed out that I've actually paid £50 for these services, that I don't want, but they still keep coming at me with all these 'goodwill gestures'! AVOID AT ALL COSTS

    By: Sarah07-10-2020
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    4 week free

    I got charged before the trial ended, then they wouldn't cancel the account and got charged again. I didn't even sign up for it. Someone hacked my emails and signed up for this using my PayPal and such. I just wanted my $70 back and they wanna offer 6months free access forget that. I need that for groceries, why would you offer something that costs more than what I want back?

    By: Brittany Tober06-10-2020
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    Signed-up for a free 4-Week Trial for an Online Course

    II’ve been trying to get my subscription fee refunded from Shaw Academy, but they “insist” that it will not be convenient for me to do so. At least that’s the stance they are taking. Although why they are deciding what’s convenient for me is beyond me.

    I signed up for a free 4-Week Trial for an online course, on August 27, 2020, but I was still charged a premium subscription price of CAD $69.99 without my authorization on Sept 24, 2020 - still within the 4 week trial. I happened not to cancel yet as it is still within the 4-week trial period, but this fraudulent organization still went ahead and charged me. I tried to explain to them the situation via several emails, via phone calls (which you could not get through, by the way) via DMs on their official Twitter account, DMs via their official FB messenger, but no action has been done on my refund and cancellation request.

    I was hospitalized and was in surgery during the “4-week trial period”, so I didn’t get the chance to cancel it during the trial period. On the off-chance that I can appeal to them for compassion and understanding, I explained my situation. It fell on deaf ears. 1 thing is clear: they’re all about making money. Blatantly so.
    They first offered me 6-month free access, then a year, and finally a lifetime membership. They just don’t want to return my hard-earned money.

    That money can help me right now to buy a couple of my prescriptions. Their online training/learning will not.
    And because of their rigid rule on not giving any refund - whatever the circumstances are, it leaves a bad taste in my mouth. Learning from them now sounds awful. It highlights their ineptitude for handling issues. It points to their lack of planning. It shows how much behind they are in terms of having a working system that would cater to real people with real problems.

    Getting my refund has now become a matter of principle.

    Yes, when I signed up for my course, I knew the modules are pre recorded, that there’s just a bot who will miserably fail to answer your questions during a class, but I had hoped behind all that, there are real people who can connect and actually help their students with their issues. Apparently, that is not the case.
    Greatest lesson here is do not get your education from Shaw Academy. You will regret it.

    By: Rogean C03-10-2020
    Szvitlana Vigmond04-10-2020

    I have made a big mistake to have trial for my course, immediately they deducted £49.99 without my permission via PayPal. I just wanted trial period for 4 months and I was so fed up. They advised to have 3 month extension for study but I could have access for lessons at all. 3 times I have tried to take part of class but no lessons , nothing was happened. I think this company is fraudulent and I wanted refund and sent many emails , they did want to give me refund at all.

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    Course "for free"

    My money 49.99£ was stolen from my account after i cancelled it

    By: Anna E Mieszkalska03-10-2020
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    Graphic design course

    While the course materials are great, their billing policy is quite underhanded. They offer a seemingly free 4-week trial that they still charge you for if you don't cancel it on time. They have a clause in their terms of use that, if cancelled before the due payment date, you won't be charged. I cancelled well before my payment date, but they still charged me for it. If you want affordable online courses to further your education, look elsewhere.

    By: Laura Strode03-10-2020
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    3.5
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    4 weeks free trial Englich language course

    Hi,

    I would like to describe my experience with Shaw Academy and prevent the people falling victims of scam.

    I subscribed for a 4 weeks free trial on 2 Oct 2020.
    The same day I unsubscribed, canceled my membership and received a mail from them about how they regret my drop-out, but already on 3 Sep 2020, without using no one lesson or material, 69.99 USD were deducted from my bank account.

    I asked about refunding and stopping my membership.
    They refused the refund and offered a 6-months free course as compensation.
    I agreed, thinking this is I that have done something wrong.
    I was assured that there will be no other payments and they offered me to use videos instead to enter the classroom.
    Trying to find out these videos I by mistake clicked on a window for a toolkit and was immediately charged 39.99 USD.

    Once you are in their site, the risk to click on one of the advertising windows (very risky if the screen is small and the computer slow, and also because the site is not understandably designed) and to purchase unwanted services immediately, by 1 or 2 clicks of the mouse.
    There is no warning or back options.

    So - 1-2 clicks are enough to buy, but if you decide to deactivate your account - then around 20 steps are needed.
    You can't even do this yourself like in the normal sites.
    They have a relevant team for this task and the full removing of the personal data will take a couple of weeks.
    I can't be sure whether my personal data will be completely removed.

    I asked them to cite where in their unique rules it is written that the sum for the 4 weeks free trial has to be deducted from your bank account from the beginning, as in my case, but I did not receive an answer.
    And why the so-called toolkit during this period is remunerated during the trial period.
    According to their descriptions the toolkit contains records from the lessons you attend. I haven't participate in no lesson, i.e. the payment is for the air that I respire.

    They have standard answers for everything and are always very sorry about the customer's negative experience with them, and at the same time they continue to steal you, charging you for new and new things.

    Since 3 Sep 2020 I have 38 mails from them, from different persons, always with new proposals, offering you "for free" services you have never meant to participate in.
    And they are never able to refund you.

    I have not counted the telephone calls, many times per day, and not stopping though I was not responding to them. I am afraid that in case of answering them, I could be again charged for something.

    And I could not find telephones for connection in their site, neither below the names of the persons writing the Shaw Academy emails.

    It is especially not honest that the fraud is disguised under the name of "education", and hits people trying to progress or survive by acquiring new skills and knowledge, not by scam and stealing.

    Shaw Academy deserves to be Out-of-Law Academy.

    Avoid to join this site and stay far from fraud.

    By: Emiliya Stancheva02-10-2020
    Emiliya Stancheva02-10-2020

    Sorry about a mistake I see in my review - I subscribed on 2 Sep 2020, not 2 Oct 2020.

    p p09-10-2020

    This is a biggest Scam. The founder looks like smart humble and nice but they are sucking the blood of Normal people. Recently, I paid for lifetime membership but cant get access. I Contacted to them and one of their staff Kevin responsed be back with full of tisted reasons, please be aware these fu...r are blood sucker , they sucking our bolld and sweat. fu..them

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    Shaw Academy course access

    DO NOT USE!! They will steal your money, it is never a free trial and they will charge you at the end. Even once you manage to escape after one payment, they have your card details on file and may charge you £90 out of nowhere, fifteen months down the line. The only way you can be free of them is to cancel your entire bank account.

    By: Rebecca Barber29-09-2020
    Barry Moore30-09-2020

    This is a complete scam company! DO NOT DEAL WITH THEM! After signing up for courses, you then notice a button suggesting you purchase "course materials." I clicked on the button, curious what the "course materials" were, expecting there would be a shopping cart & a confirmation button before purchase. BOOM! $49.99 charged on my credit card that I'll never get back. I'm contesting with VISA, but all they have to is say they provided "course materials." End of story, no chance of recovering money likely! One click purchases are HIGHLY UNETHICAL, but not illegal, it seems. TOTAL SCAM COMPANY, DON'T DEAL WITH THEM!

    Barry Moore30-09-2020

    For all of you that have been scammed, I'm recommending that you contact your NATIONAL media! I've already reported the Shaw Academy scam to two different national media organizations, CBC and CTV in Canada. The more complaints that they hear, the greater the chance Shaw Academy will be exposed publicly for the scam that they are! REPORT THEM TO YOUR NATIONAL MEDIA!

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    50£

    They say everything its for free after a month they take away from your account 50 £ without letting you know

    By: Gygy Talent29-09-2020
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    4
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    Shaw Academy

    Do not buy anything from here. It is a complete scam.

    I am a 16 year old student who has a small paper round once a week and I saw that this site was doing an online law course which I was interested in.

    I click on to use my free trial and i click do not automatically repurchase. Despite this shaw academy have been renewing my course without my knowledge until my most recent bank statement came through leaving me with very little money since they have taken 100 quid out of my account.

    This is a warning to those who are considering taking a shaw academy course. Dont do it.

    By: Tom28-09-2020
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    Mistake!

    Do not download. This is app is like walking through a mine field filled with trip wires blindfolded. You will end up clicking the wrong button and completing a 1-click 40 € purchase which you have no interest in. The scammers at shaw academy offers no refund policy. Have fun.

    By: K28-09-2020
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    SCAM SCAM SCAM

    Like so many others I was ensnared into their scam.
    They took £49.99 from my account without permission and I am now living a full time battle it seems to get my hard earned money back.

    NO INTEREST IN EDUCATING YOU WHATSOEVER.
    THEY WILL SWINDLE AWAY MONEY FROM YOU EVERY SINGLE SOLITARY CHANCE THEY WILL GET.
    A DISGUSTING GROUP OF GLORIFIED SCAMMERS.

    I wish their company every failure possible.

    PLEASE PLEASE DO NOT USE.

    By: Tom28-09-2020
    Tom28-09-2020

    They also sent a huge amount of emails and texts throughout the trial and for me to cancel my account I had to go through a 10 minute long automated call

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    Marketing

    STAY AWAY FROM THIS COMPANY. DO NOT TOUCH WITH A BARGE POLE. THEY ARE A SCAM AND THEIR MARKETING IS RELENTLESS. I was charged £100 for services that I did not authorise and I am currently fighting for the refund. STAY AWAY!!!!!

    By: Khalid Ahmad25-09-2020
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    The worst experience!!!

    I created account in this school only for free trial period. I only would like to check if their courses are appropriate for me or not?
    I started to receive a lot of annoying emails, messages, notifications, banners!
    I only would like to remove one of this banners from my phone screen but in result I have found that I “bought something” for £49.99!!! It’s ridiculous! I didn’t want any purchase! I didn’t download anything and will not do it! I tried to communicate with the support team.. but SURE they refused to return my money back!!

    By: Tatiana 23-09-2020
    Drew01-10-2020

    I'm just curious, was the content of the course good? I'm just asking as all the reviews are because of free trial scams. But my question is.. do they actually teach real value in their content that you can use in real life or is it entirely a scam?

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    4 weeks free trial on shaw academy

    Shaw Academy is a SCAM
    My experience with Shaw Academy began with me activating the 4 weeks free trial. All good until I searched the facebook group named Shaw Academy Student Hub and I found this group Shaw Academy Scam where, thankfully, I found out that this company has charged a lot of people without their consent. I imediately sent an email and asked them to delete my account. In two days, they assured me that my account was deleted. I deactivated my free trial and after their email saying my account has been deleted, I tried to login and I found out that my account was succesfully deleted. All good, again, until I received 3 emails noticing me that they tried to charge me with 49.99 $. Thank God I blocked my credit card after I found the Shaw Academy Scam group on facebook. DON'T TRUST SHAW ACADEMY!! IT IS NOT OK TO CHARGE PEOPLE WITHOUT THEIR CONSENT!!!

    By: Ana22-09-2020
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    Courses? or just instrusiveness

    It's a scam!

    I signed up for a free trial and I cancelled it after the first hour. The website wasn't working for me, and I started receiving so many intrusive robot calls and messages I had to block 2 phone numbers.
    I then was called by a lady giving me another free trial and I explicitly asked if I need to cancel it so I do not get charged (I asked 3 times because I thought she didn't understand what I was referring to) and she said NO (3 times). After 1 month (in which if have not used the platform at all) I was charged £47 - an unauthorised payment which they refuse to send back.

    I don't need their courses, really. I hate being scammed.

    There are so many other friendly places out there to learn from - this is just a fraud.

    By: Ruxandra Calin22-09-2020
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    Online art course

    This is a scam. I signed up to this and stupidly gave my PayPal details. I then immediately cancelled as upon further research the company didn’t look right. I was then charged for course materials which I didn’t purchase and when I complained they said I had been taken through a two step verification which is a lie. This is a complete scam and I want a refund. I want to give zero stars for this review but the site won’t allow me to

    By: Kathryn Jefford22-09-2020
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    4
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    Knitting - 4 Week Course

    I was super excited for the 4 week knitting course advertised as FREE. When I logged in on the first day Shaw Academy charged me $69.99 and zero videos were loaded in the course. I was told by a Shaw Academy agent that I would get a full refund and I'm now fighting to have that done. Be wary of Shaw Academy. Poor communication. Disorganized. And they don't stand by their word.👎

    By: Mandy Joseph21-09-2020
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    Masters course in photography

    I signed up for a Masters level qualification that "Shaw Academy" were supposed to be collaborating to accredit with a UK university. I signed up for this course on receiving an email from William Eames (Photography Educator) "selling" the idea, this was back in February 2019, with a start date of July the same year. After many attempts to get my money refunded, they stop responding to my emails, and now the course no longer appears in their prospectus. There must have been other people stung by this scam? If not, maybe I was the only one silly enough to trust them. Maybe I should have looked at their reviews on TrustPilot before signing up with this load of shysters. And I include William Eames in that as he, too, does not respond to my emails. I have emails to substantiate all of my review. If I could give this load of scoundrels a -10, I would give them -20. Avoid them like the plague!!!

    By: Paul Powell20-09-2020
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