I would like to describe my experience with Shaw Academy and prevent the people falling victims of scam.
I subscribed for a 4 weeks free trial on 2 Oct 2020.
The same day I unsubscribed, canceled my membership and received a mail from them about how they regret my drop-out, but already on 3 Sep 2020, without using no one lesson or material, 69.99 USD were deducted from my bank account.
I asked about refunding and stopping my membership.
They refused the refund and offered a 6-months free course as compensation.
I agreed, thinking this is I that have done something wrong.
I was assured that there will be no other payments and they offered me to use videos instead to enter the classroom.
Trying to find out these videos I by mistake clicked on a window for a toolkit and was immediately charged 39.99 USD.
Once you are in their site, the risk to click on one of the advertising windows (very risky if the screen is small and the computer slow, and also because the site is not understandably designed) and to purchase unwanted services immediately, by 1 or 2 clicks of the mouse.
There is no warning or back options.
So - 1-2 clicks are enough to buy, but if you decide to deactivate your account - then around 20 steps are needed.
You can't even do this yourself like in the normal sites.
They have a relevant team for this task and the full removing of the personal data will take a couple of weeks.
I can't be sure whether my personal data will be completely removed.
I asked them to cite where in their unique rules it is written that the sum for the 4 weeks free trial has to be deducted from your bank account from the beginning, as in my case, but I did not receive an answer.
And why the so-called toolkit during this period is remunerated during the trial period.
According to their descriptions the toolkit contains records from the lessons you attend. I haven't participate in no lesson, i.e. the payment is for the air that I respire.
They have standard answers for everything and are always very sorry about the customer's negative experience with them, and at the same time they continue to steal you, charging you for new and new things.
Since 3 Sep 2020 I have 38 mails from them, from different persons, always with new proposals, offering you "for free" services you have never meant to participate in.
And they are never able to refund you.
I have not counted the telephone calls, many times per day, and not stopping though I was not responding to them. I am afraid that in case of answering them, I could be again charged for something.
And I could not find telephones for connection in their site, neither below the names of the persons writing the Shaw Academy emails.
It is especially not honest that the fraud is disguised under the name of "education", and hits people trying to progress or survive by acquiring new skills and knowledge, not by scam and stealing.
Shaw Academy deserves to be Out-of-Law Academy.
Avoid to join this site and stay far from fraud.