Rover

Rover - Reviews and experiences

Average rating
9.4 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
513x
411x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (26)

Vacation pet sitting

Communication

So, I've never used this service before but my folks suggested giving it a shot while we were on vacation. Our pet sitter was super nice and took great care of our furry friend. They even sent us pics every day to assure us that everything was going well! It was such a relief knowing our buddy was safe and content while we were away.

Vacation pet-sitter communication

Communication

On our recent trip to Yosemite National Park, we ran into a major problem with trying to reach our pet-sitter. The WiFi in the park was basically non-existent, but surprisingly, our cell phone service was pretty good. So when we tried to call our Pet-sitter, we couldn't get through because her phone number needed internet to work. This caused a few days of not being able to talk to our sitter, and unfortunately, one of our pets got hurt during this time without us knowing until we got back home. Thankfully, our pet is all good now, but this whole situation could have been avoided if Rover gave us a contact number that didn't need WiFi to connect.

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About Rover

Rover is a Seattle-based company that operates an online platform connecting pet owners with services such as pet sitting, dog walking, and boarding. Founded in 2011 by Greg Gottesman at a Startup Weekend event, Rover emerged with the aim of making pet care safe, easy, and affordable. It allows pet owners to find and book pet care services through its website or mobile app. Over the years, Rover has grown significantly, expanding its offerings and geographic reach through both organic growth and acquisitions, including its international expansion and the acquisition of DogBuddy in 2018, furthering its presence in Europe. Rover simplifies the process of finding reliable pet care, contributing to its reputation as a leading platform in the pet services industry.

Contact Information

🌐 rover.com

Last update: November 29, 2024

Website (Partner link)

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