Rover

Rover - Reviews and experiences

Average rating
9.4 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
513x
411x
32x
20
10

Review transparency

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Reviews (26)

Dog sitter, rural area

App & Portal

We live out in the middle of nowhere and are looking for someone to take care of our doggo while we're away traveling. I really like checking out the pictures and reviews, it's kinda like Yelp but for dog sitters!

Booking services

App & Portal

Booking is okay but kind of annoying. You can't book visits on different days without a gap, and you can't tip more than 30%. I think they should change these rules to be more flexible and show better appreciation for good service.

Pet sitting service

App & Portal

This service is amazing, eh? It's made my life as a pet owner so much easier. I've tried other pet sitting services in the past, but Rover is definitely the best. It has all the features I need to easily book a pet sitter, and it gives me peace of mind knowing that my booking is secure. The one thing that could be better is the app, it could be more user-friendly and stop sending me reminders for information I've already given.

App was recommended by 2 people I trust

App & Portal

The app was so easy to use and I really liked being able to see how many times other clients had booked the dog sitters. It definitely made it easier for me to choose, and everything went super smoothly!

First time using a pet-sitting website

App & Portal

I went on this website for the first time to find someone to watch my pets. The website was really easy to use, and I could see all the pet sitters in my area. I even got to chat with the sitter before deciding, and my pets got to meet them beforehand too. The communication was awesome, and I received updates and photos every day, which was really neat. Paying through the website was a breeze. Overall, it was a fantastic experience and I would definitely use this website again!

Easy pet sitter finder

App & Portal

I just tried out this service to find someone to watch my pet, and I gotta say I was super impressed. The app made it so simple to check out all the options and see what other people had to say. The pricing was easy to understand, and I liked that they gave references for each sitter. Canceling my appointment was no problem at all, and I got my refund super fast. All in all, I would definitely suggest this service to anyone looking for a trustworthy pet sitter.

Convenient online platform

App & Portal

I gotta say, that online platform is super easy to use and makes sense. It's nice being able to reach out to customer service whenever I need help. Our dog walker is always on point with great service, and our furry friend seems to love hanging out with him. Plus, our daughter has had good luck booking a cat sitter for her trips.

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About Rover

Rover is a Seattle-based company that operates an online platform connecting pet owners with services such as pet sitting, dog walking, and boarding. Founded in 2011 by Greg Gottesman at a Startup Weekend event, Rover emerged with the aim of making pet care safe, easy, and affordable. It allows pet owners to find and book pet care services through its website or mobile app. Over the years, Rover has grown significantly, expanding its offerings and geographic reach through both organic growth and acquisitions, including its international expansion and the acquisition of DogBuddy in 2018, furthering its presence in Europe. Rover simplifies the process of finding reliable pet care, contributing to its reputation as a leading platform in the pet services industry.

Contact Information

🌐 rover.com

Last update: November 29, 2024

Website (Partner link)

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