Cratejoy Reviews

: 21
52% Would buy here again

Most relevant positive review

  2024-04-01
Subscription box for children
The subscription box for kids that I got from this site was amazing! The service was quick and I ...Read on
Audra

Most relevant negative review

  2024-05-29
Throttle subscription box purc
Hey there, I just wanted to share about my experience with the Throttle subscription box I got fo...Read on
Harrison

Review with most votes

  2024-01-15
Subscription box delivery
I've been a loyal customer of Cratejoy for a while now, mainly for their subscription box de...Read on
D. Fisher

Reviews (21)

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    Throttle subscription box purchase

    Hey there, I just wanted to share about my experience with the Throttle subscription box I got for my boy as a Christmas present. I paid $157.00 for a 3-month subscription, but only got one box. I tried contacting the seller and Cratejoy but my issue hasn't been solved. They sent me an email saying they know the boxes are missing, but then closed the ticket without doing anything. The seller hasn't been answering my messages, and I'm really not happy with how this whole thing turned out. I'd advise others to be careful with this subscription because it seems like it might not be legit.


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    Subscription order from Cratejoy

    I just signed up for a subscription box service on Cratejoy, eh? But boy, did I run into some trouble with the delivery and the customer service, eh? Supposed to get boxes for 2 months, but it ended up taking over 5 months for me to get them all, eh? When I tried to get help from Cratejoy, they just told me to talk to the seller, but the seller never got back to me, eh? So, I asked for a refund from Cratejoy, but they only gave me money back for 3 months, not the full amount, eh? When I asked them about the missing boxes, they weren't much help and said I should take it up with my bank, eh? I even complained to the BBB, but no response from Cratejoy, eh? Gotta say, wasn't impressed with Cratejoy at all, seemed like they didn't care much about their sellers or making sure customers were happy, eh?


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    Subscription box for children

    The subscription box for kids that I got from this site was amazing! The service was quick and I got updates on my order right on time. The stuff in the box was so cool, it kept my kid busy for hours. I was really happy with the quality of the products and how the box looked overall. Ordering was easy and stress-free, which is great for busy parents like me.


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    Unresolved seller account impersonation issue

    I just found out that someone made a seller account using my name without asking me first, and fake transactions were done with my email address. I've tried to fix this problem, but I can't get a hold of Cratejoy's customer service for help. This lack of support is making it hard for me to deal with the situation properly. I'm really frustrated with how Cratejoy has been handling this matter as a customer. I'll keep trying all possible options to sort this out.


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    Subscription box purchase

    I came across this website and thought I'd give it a shot, and I'm really happy I did! There are so many different subscription boxes to choose from, it's kinda crazy, but in a good way. After some browsing, I finally picked one and placed my order, and it's been awesome. The customer service was great, and my box arrived right when they said it would. The price was fair for the cool stuff I got. All in all, I'm super happy with my time on Cratejoy.


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    Subscription boxes exceeded expectations

    The selection on this website is amazing, eh? I've ordered a bunch of subscription boxes from them and they've all been better than I could've imagined. The stuff inside was top-notch and one-of-a-kind, making them perfect gifts for my loved ones. They were over the moon with what they got, and it warmed my heart knowing I picked out something special for them. You can bet I'll be ordering from this site whenever I can in the future because it makes gift-giving a breeze and so much fun, eh?


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    Subscription box variety

    I totally love all the different subscription boxes you can find on this platform. The website is so easy to use, and I love that you can buy a box either for yourself or as a gift. It's awesome that there's something for everyone, no matter what you're into. The customer service and seller were super quick to answer any of my questions, which was a big plus for me.


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    Book box subscription

    I signed up for a book box subscription from Cratejoy not too long ago, hoping to get a cool box of books every month. But, I only got one box so far even though I paid for six months upfront. That really ticks me off. The fact that the seller hasn't been in touch is annoying, and nobody seems to care about fixing the problem. I'm thinking about just asking for my money back because this is messed up. I was really looking forward to getting those books. It's disappointing to see this kind of shady business from a service I was excited about. I'd tell others to be careful before going for this subscription.


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    6-month book subscription

    I just bought my mom a 6-month book subscription for Christmas, but she only got the first book so far. I tried reaching out to Cratejoy and the seller a bunch of times, but no one has gotten back to me. It's frustrating because I spent $100 and only got one book.


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    Variety of options for unique holiday gifts

    I really liked all the different gift ideas on this site for the holidays. It was nice to have so many options for something special. Being able to customize the shipping addresses for each gift and getting updates on when they were coming was great. It made sharing the excitement with family and friends even if we couldn't be together in person.


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    Subscription box quarterly charging issue

    So, I had this awful experience with a subscription box service on Cratejoy. I thought I was signing up for a monthly box but ended up getting charged every 3 months, instead of quarterly like I thought. And then, they charged me twice in a row for a 3-month subscription. They did give me a refund for the second charge, but they said they refunded the other charge for the extra month as well, and I never got it. To make matters worse, the program shut down, and I never got back the money they said they refunded but didn't. It's really disappointing how they weren't transparent or accountable. I would suggest avoiding Cratejoy if you're thinking about signing up for a subscription service, especially if it lasts longer than a month. Their customer service wasn't helpful at all, and I couldn't escalate the issue, which made everything even more frustrating and disappointing.


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    Scrapbooking and painting hobby box

    As a busy registered nurse, it's super important for me to have a way to unwind on my days off. I stumbled upon some awesome hobby boxes on this site, with everything from scrapbooking to painting. It's been so cool to try out new creative stuff and improve my skills. The stuff in the box is top-notch quality, and the price is totally fair for what you get. I'm really thankful for the creative escape that Cratejoy has given me.


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    Subscription box service

    I was pretty disappointed with the subscription box I got because they weren't upfront about their fees and payments. The customer service wasn't much help when I tried to talk about my concerns, and they were pretty bad at communicating with the sellers. It was just a subpar experience all around for everyone involved.


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    Subscription box delivery

    I've been a loyal customer of Cratejoy for a while now, mainly for their subscription box delivery service. Every month, my box arrives right on schedule and in perfect condition. The products inside never let me down and I'm always excited to see what surprises each box has. I've tried out four different subscription boxes through Cratejoy and I've loved all of them. The quality of the items, the selection in the boxes, and the customer service have always gone above and beyond what I expected.


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    Digital gift card purchase

    I bought a digital gift card from this site not too long ago, but I never got it like I was supposed to. I tried contacting customer service for help, but no one has gotten back to me yet. It's frustrating to not hear anything from them, especially for just a digital gift card.


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    Book subscription for daughter

    So, I was super excited to get this book subscription for my daughter, but it turned out to be a total letdown. I got billed for it and then got an email saying the shipment was coming, but when I checked the tracking number, no shipment was found. And to make things worse, the seller wasn't even on Cratejoy anymore. I tried reaching out to customer service through chat and email multiple times, but didn't get any replies. Finally, when I decided to cancel, they told me I wouldn't get a refund and would still have to wait until the end of the subscription year to stop getting books, even though I hadn't received any in the first place.


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    Subscription crate for cooking

    I just got my teenage nephew a cooking subscription box as a gift because he loves cooking and wants to get better at it. The box is filled with really nice stuff that matches his interest in cooking. The recipes are simple enough for him to follow, great for someone who is just starting out. The theme of the box is super cool and fun, which makes learning even more enjoyable. I think whoever put this together did a fantastic job with all the ideas and creativity!


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    Paint subscription gift

    I just got this painting subscription as a gift, eh, and it hasn't been going too well, to be honest. Every month, there's always some problem with the delivery or the tutorials they send. The first month, I had to contact their customer service to figure out how to access the tutorial for my stamped tote bag project. The project was alright, but it wasn't really what I was hoping for in a painting subscription, you know?


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    Various items, including gifts

    I've been using this platform for years now and I gotta say, I'm a pretty loyal customer. I've bought all sorts of stuff, including gifts, and every time my orders show up right on time. I've never had any problems with missing items either. I haven't needed to talk to customer service yet, but I really like how easy it is to order stuff on Cratejoy. The only tricky part is picking which subscription I want next because there are just so many cool choices!


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    Snacks, arts and crafts, family fun

    Cratejoy is so awesome for finding the best subscriptions! From yummy snacks to fun arts and crafts for the kiddos, they've got everything you need. I totally recommend checking out their selection and sharing the goodies with your loved ones.


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