
Cratejoy - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (21)
Loading reviews...
Throttle subscription box purchase
Throttle subscription box purchase
ReliabilityHey there, I just wanted to share about my experience with the Throttle subscription box I got for my boy as a Christmas present. I paid $157.00 for a 3-month subscription, but only got one box. I tried contacting the seller and Cratejoy but my issue hasn't been solved. They sent me an email saying they know the boxes are missing, but then closed the ticket without doing anything. The seller hasn't been answering my messages, and I'm really not happy with how this whole thing turned out. I'd advise others to be careful with this subscription because it seems like it might not be legit.
Book box subscription
Book box subscription
ReliabilityI signed up for a book box subscription from Cratejoy not too long ago, hoping to get a cool box of books every month. But, I only got one box so far even though I paid for six months upfront. That really ticks me off. The fact that the seller hasn't been in touch is annoying, and nobody seems to care about fixing the problem. I'm thinking about just asking for my money back because this is messed up. I was really looking forward to getting those books. It's disappointing to see this kind of shady business from a service I was excited about. I'd tell others to be careful before going for this subscription.
6-month book subscription
6-month book subscription
ReliabilityI just bought my mom a 6-month book subscription for Christmas, but she only got the first book so far. I tried reaching out to Cratejoy and the seller a bunch of times, but no one has gotten back to me. It's frustrating because I spent $100 and only got one book.
Subscription box delivery
Subscription box delivery
ReliabilityI've been a loyal customer of Cratejoy for a while now, mainly for their subscription box delivery service. Every month, my box arrives right on schedule and in perfect condition. The products inside never let me down and I'm always excited to see what surprises each box has. I've tried out four different subscription boxes through Cratejoy and I've loved all of them. The quality of the items, the selection in the boxes, and the customer service have always gone above and beyond what I expected.
Various items, including gifts
Various items, including gifts
ReliabilityI've been using this platform for years now and I gotta say, I'm a pretty loyal customer. I've bought all sorts of stuff, including gifts, and every time my orders show up right on time. I've never had any problems with missing items either. I haven't needed to talk to customer service yet, but I really like how easy it is to order stuff on Cratejoy. The only tricky part is picking which subscription I want next because there are just so many cool choices!
About Cratejoy
Cratejoy is an e-commerce platform specializing in subscription boxes for a wide array of interests and hobbies. Launched in 2014 in Austin, Texas, it provides a marketplace for people to discover, subscribe to, and manage various subscription services. The platform caters to both consumers looking for unique subscription boxes and merchants seeking to create and grow their subscription box businesses. Cratejoy offers tools and resources to sellers for managing subscriptions, marketing, and customer engagement, thereby enabling small and medium enterprises (SMEs) to launch and scale their subscription-based products.
Contact Information
Categories Cratejoy
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!