Cratejoy - Reviews and experiences
Oct 2023-May 2024
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Reviews (21)
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Unresolved seller account impersonation issue
Unresolved seller account impersonation issue
TrustI just found out that someone made a seller account using my name without asking me first, and fake transactions were done with my email address. I've tried to fix this problem, but I can't get a hold of Cratejoy's customer service for help. This lack of support is making it hard for me to deal with the situation properly. I'm really frustrated with how Cratejoy has been handling this matter as a customer. I'll keep trying all possible options to sort this out.
About Cratejoy
Cratejoy is an e-commerce platform specializing in subscription boxes for a wide array of interests and hobbies. Launched in 2014 in Austin, Texas, it provides a marketplace for people to discover, subscribe to, and manage various subscription services. The platform caters to both consumers looking for unique subscription boxes and merchants seeking to create and grow their subscription box businesses. Cratejoy offers tools and resources to sellers for managing subscriptions, marketing, and customer engagement, thereby enabling small and medium enterprises (SMEs) to launch and scale their subscription-based products.
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Last update: November 29, 2024
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