Preply

Preply - Reviews and experiences

Average rating
9.0 /10
Based on 41 reviews
Oct 2023-Nov 2025
Star distribution
59x
427x
35x
20
10

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Reviews (41)

Quick helpful support team

Service

Rainy Monday delivery — I started using it last week and the help centre replied right away; package arrived on time, support was friendly and fixed a small setup hiccup, so pretty happy overall.

Evening save

Service

skeptical, but their team helped, though.

Sorta impressed

Service

Unsure before buying, thought it'd be slow; using daily for work, Walter's support helped, relieved.

Found via a colleague

Service

I first found Preply after a colleague showed me the site; I've been tutoring there since 2017. Their support actually answers fast — helped me fix payments once — so I stick with them, relieved.

Online tutoring experience

Service

I've been doing online tutoring for over a year now, and I gotta say, it's been a total game-changer. The support team at this platform is super helpful, always there to answer any questions or sort out any problems that come up. The variety of tutors available for Arabic lessons is impressive, and I've had nothing but great experiences with each one. What really makes this platform stand out is how flexible it is - you can easily transfer hours or reschedule lessons with no hassle. I actually found this platform by accident, but now it's my first choice for all my tutoring needs. Whether it's language, science, or any other subject, Preply has you covered. I definitely recommend giving it a try!

My recent experience with the customer service team

Service

I just wanted to say that I've been really impressed with how great the customer service team has been. They've been super efficient and always quick to help. It really makes a difference and I feel lucky to have such awesome people helping me out. Being part of this community is something I'm really proud of.

Arabic lessons

Service

I've been learning Arabic for about 3 years now and I gotta say, this platform is just amazing! The service is top-notch, everyone is so friendly and always ready to help if you run into any issues. I highly recommend it!

Online language learning platform review

Service

As a language tutor, I've gotta say, the online language learning platform is really amazing for reaching people all over the world. It's super organized and easy to use, which makes connecting with new students a breeze. Sure, the fees might seem a bit steep at first, but trust me, it's totally worth it for the exposure and assistance you get as a tutor. I've gotten awesome feedback from my students and I've even gotten more teaching gigs since I signed up. I'd definitely suggest this platform to any tutors or students wanting to learn a new language.

Quick and Helpful Tutor Support

Service

I recently contacted customer service with a question and I was pleasantly surprised with how quick and helpful the agent was. They not only answered my question right away, but they also sent me extra resources to help me out even more. I was really impressed by their knowledge and how willing they were to assist me. In general, my experience with the customer service team was awesome.

Language tutoring

Service

The customer service was amazing - so quick and actually super helpful. I was really impressed by all the different tutors I could choose from, based on what I needed to learn, my budget, and my schedule. It was easy to find a tutor that was just right for me.

Language tutoring services

Service

I gotta say, the language tutoring services on this platform are top-notch! My tutor is absolutely amazing - so patient, encouraging, and really knows their stuff. The customer service team is also super quick and attentive, which has made my experience here really great.

Online tutoring services

Service

I gotta say, my experience finding online tutors on this platform has been a bit of a rollercoaster. I've run into a few hiccups, but the customer support team really came through for me when I needed help. They were fast to deal with any problems and gave me solutions that actually worked. I was happy with the outcome.

Language learning platform review

Service

Despite all the bad reviews, I actually had a good experience with this platform. The customer support team was super helpful every time I needed their help while I was trying to figure out how to use the website. There were a few problems here and there, but they got sorted out pretty quickly and didn't mess up my learning process. The fees are a bit on the high side, but with all the advertising services they offer, it seems fair.

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About Preply

Preply is an online learning platform founded in 2012, which specializes in language learning by connecting students with tutors from around the world. Users can choose from an extensive list of languages and subjects, booking one-on-one lessons at times that suit their schedules. The company, initially started in Ukraine, has grown significantly over the years, leveraging technology to foster a personalized learning experience through an interactive and user-friendly interface. Preply uses a model that allows students to select tutors based on their profiles, reviews, and video introductions, thereby empowering learners to find the perfect match for their educational needs. Through its platform, Preply aims to make language learning more accessible, flexible, and efficient for people everywhere.

Contact Information

1371 Beacon Street, Suite 301

02446 Brookline, MA

United States

📧 support@preply.com

🌐 preply.com

Last update: November 2, 2025

Website (Partner link)

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