Moyses Stevens - Reviews and experiences

I totally agree with what people were saying about the service at this company. Last week, I ordered flowers for a birthday party, and I asked them to come on the 15th of February in the morning, before noon. But guess what? The flowers didn't come until late in the afternoon! And get this, the tracking said they might take days to arrive, can you believe that? How can they be so casual with something that can spoil so easily? It's just not right, it's not professional. Dealing with customer service was a nightmare, it was so hard to get a refund. I definitely won't be using this company again, that's for sure.

I was really let down by my experience at your store. I paid extra for morning delivery for Valentine's flowers, but by 3pm, there was still no sign of my order. After trying multiple times to call your store with no success, I finally got through to someone who told me my order was assigned to a driver but not out for delivery yet. I was surprised when she said they couldn't guarantee a morning delivery, even though I paid extra for it. This seems like false advertising to me. I won't be using your services again and I suggest others look for more reliable and professional florists in London to spend their money on.