Moyses Stevens

Moyses Stevens - Reviews and experiences

Average rating
5.0 /10
Based on 20 reviews
Nov 2023-Apr 2024
Star distribution
50
41x
34x
211x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Mother's Day Flowers

Quality

I got these flowers from my daughters for Mother's Day, but they started wilting after only a couple of days! It was so disappointing because they were supposed to be a special gift. I even took pictures to show how sad they looked. And when I reached out about it, they said I should have complained sooner. Like, how was I supposed to know they would die so quickly? So frustrating! They claim to care about making things right, but all they offered was empty words.

Flowers and plant

Quality

I purchased some flowers and a plant from the store, but when I got home and looked at the pots, I realized that the tops were trimmed and one was cracked on the side. The peace lily was in rough shape! The moss on top likely hid it all so I didn't see originally. Why don't they use inner pots that actually fit? And the outer pots should be larger to make fitting the inner pots easier. It's frustrating!

Deluxe bouquet, champagne, and chocolate

Quality

I was so excited when my partner surprised me with a fancy bouquet, champagne, and chocolates from this florist. But when I got the bouquet, it didn't look like the pictures online. I followed the care instructions, cut the stems again, and put them in a vase with fresh water. Sadly, the next day, the flowers started to wilt and looked old. It was really disappointing considering how much money was spent on it. They do have a lot of flowers to choose from, but based on my experience, I wouldn't suggest this place to others.

Bouquet delivery with incorrect address

Quality

The delivery guy really went the extra mile to make sure my flowers were delivered, even though there was a mix-up with my address. I've been a regular customer and always loved their service, but this time there was a little hiccup. The driver took charge and found the right spot to drop off the flowers. Although the bouquet was on sale, I was a bit bummed to see some bruised roses in there. I would have liked a replacement instead of getting old flowers.

Mother's Day flowers

Quality

I bought some flowers for Mother's Day and they were not very good. I ordered a bouquet with lilac, peach, and pink roses, but what showed up was mostly green stuff as filler. The bouquet looked nothing like the picture online and I think I could have found a nicer one at the grocery store for way cheaper. I wish I didn't waste my money on these disappointing flowers.

Orchid purchase

Quality

I bought three orchids to give as gifts, and they were all $150 each. But, even though I took good care of them like it said to, they all died within about six to eight weeks. I was really let down by how short they lasted and the quality of the plants.

Mother's Day bouquet purchase

Quality

I bought a bouquet for Mother's Day from this company, and I gotta say, I was really let down. I picked out the regular bouquet on their website, but what actually showed up was nothing like what they advertised. When I got in touch with customer service to complain, they didn't really have a good explanation for why the flowers were so different from the pictures online. It felt like they were trying to hide something, and I was pretty disappointed. I paid good money for that bouquet, so I was expecting better quality and service. Sadly, they didn't deliver, so I won't be buying from them again.

Bouquet for wife's birthday

Quality

I bought this really beautiful bouquet for my wife's birthday last week and it looked amazing. But, kinda sad, they didn't last very long even though I tried my best to take care of them. They were pretty much dead after just 5 days. Compared to the flowers you can get at the grocery store, those lasted way longer and cost way less. Definitely not worth the money I spent on them.

Peonie bouquet disappointment

Quality

I was so disappointed with the peony bouquet I bought from this store. The flowers started wilting after only two days, and within four days there was hardly anything left of the bouquet. On top of that, the bouquet I got looked nothing like the one on the website. When I contacted customer service to complain about the petals falling off, they said I should have let them know within 24 hours. The £20 voucher they offered as an apology doesn't really make me feel confident that the same thing won't happen again if I order from them in the future. Needless to say, I won't be using their service again.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Moyses Stevens

Moyses Stevens is a prestigious British florist company, renowned for its expertly crafted floral designs and luxury bouquets. Established in 1876, the company has a long history of providing high-quality flowers and arrangements. Moyses Stevens is notable for its heritage in the floriculture industry, having served the London market and beyond for over a century. It has earned a reputation for excellence, catering to an upscale clientele with both traditional and contemporary floral designs for various occasions, including weddings, corporate events, and other special moments. The company also holds the Royal Warrant as florists to the Queen, underscoring its status and commitment to quality and service.

Contact Information

🌐 moysesflowers.co.uk

Categories Moyses Stevens

Last update: November 29, 2024

Website
Menu