Moyses Stevens - Reviews and experiences

I recently bought some flowers to celebrate the end of my maternity leave and my daughter's first birthday. Unfortunately, the flowers showed up a day early, even though I picked a delivery date. To make things worse, half of the flowers started to wilt and look old after only 2-3 days. I was really let down by the flower quality and the delivery timing. Even though the customer service team was helpful and offered to refund the delivery fee, I still haven't seen that money back. They said they couldn't do anything about the flowers because I didn't tell them within 24 hours, which is their policy. They did suggest I could get store credit, but I turned it down since I don't plan on buying from them again after this bad experience. It's annoying that they think flowers should only last for a day.<br><br>Now, it's been three weeks and I'm still waiting for that refund they promised to process. Despite reaching out multiple times, there hasn't been any progress.