DealExtreme - Reviews and experiences

What a disaster of a delivery experience from this company! We were given a delivery time slot and waited eagerly by our front door, only to get an email two minutes after the time was up, saying the driver couldn't make it and left a card. Nobody came to our door, and there was no card! We called their office, and they said the driver was close by, but he never showed up, despite us waiting on the road to flag him down. After multiple calls, we were promised the parcel would be dropped off at the end of the day, but that didn't happen either. The parcel finally arrived a day late, and the driver even had the nerve to say it wasn't even on the van for delivery the day before. This whole thing was a major waste of time and very frustrating. DX seriously needs to improve their systems to avoid this kind of mess in the future.

Eh, so I've been getting some real pricey gear delivered from this place quite a few times, eh. And you know what? It always shows up right on schedule and in mint condition. Like, I can't even wrap my head around how top-notch the delivery is. This company is honestly one of the best when it comes to getting your stuff to you all safe and sound and on time. I'm seriously blown away, eh.

Just checked my security cameras, eh? No one came down the driveway, so I'm not sure where the blinds went, eh?

I recently had a really frustrating experience with this company. I made sure to give them clear instructions for the delivery, but they totally dropped the ball. When I tried to call their customer service, they just told me to check their website. Even though their tracking said the package was "delivered," it never showed up at my place or my neighbor's like I asked. All in all, it was a huge letdown.

I recently bought some electronics accessories from an online store and I've gotta say, I was super disappointed with how my order was delivered. I was checking my email for updates on the delivery, and I was completely shocked when I saw that my package was apparently dropped off at an address that doesn't even exist, 20A, while I was home the whole time. I reached out to customer service and they told me that my package was actually left at a random house on a different street with a totally different house number. My husband had to go searching for it and he found it just stuffed haphazardly down the side of someone else's house. It was such a unprofessional and inconvenient experience. I strongly recommend that folks be cautious when ordering from this store.

As someone who shops online a lot, I gotta say, I'm really not impressed with the delivery service from this retailer. Supposedly this dude named "Ben" is in charge of deliveries, but all I've gotten from him is a bunch of letdowns. After missing the last delivery, I'm starting to think this whole courier thing might be a scam. Today was supposed to be the day for my second item to show up, but surprise, surprise, I'm still waiting on that elusive "Ben" to come through.