
Chegg - Reviews and experiences
Nov 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (31)
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Online educational resource subscription
Online educational resource subscription
ComplaintsI signed up for this online learning thing and man, the answers they gave were just not good. Got me feeling all frustrated having to go back and check everything. And then when I tried to cancel, they kept charging me! Overall, not a good experience and definitely not worth it.
Online textbook subscription
Online textbook subscription
ComplaintsI'm really disappointed with the subscription service. They said I'd get a 3-day trial before being charged, but I got billed almost $9 right away. Chegg, that's not cool, not cool at all. I want a refund for this sketchy stuff. It's obvious this company is a scam, trying to fool people out of their money.
Subscription misunderstanding
Subscription misunderstanding
ComplaintsI signed up for this online service thinking it was just a free trial, but then I noticed charges on my account right after I cancelled. It's really annoying to see these unexpected charges and not getting any help from customer service to sort it out.
Chegg Homework Help
Chegg Homework Help
ComplaintsI had this thing to help me with my homework and it was such a mess! The answers were totally wrong even though they claimed they were right. And when I wanted my money back, they flat out said no! The customer service was awful and they didn't even care that their answers were completely off!
Help with math homework
Help with math homework
ComplaintsI bought some math help, but it wasn't that great. The answers were all wrong, and they didn't even bother explaining how they got them. I tried to get a refund because they said I could, but they flat out said no. The lady I spoke to was so rude, it made me feel dumb. Trust me, it's not worth spending your money there.
About Chegg
Chegg, Inc. is an American education technology company offering textbook rentals, both in physical and digital formats, as well as homework help, online tutoring, and other student services. Founded in 2005 by Iowa State University students, the company initially focused on classifieds and selling and renting textbooks but has since expanded its offerings to include a wide range of academic and career support services. Headquartered in Santa Clara, California, Chegg aims to improve educational outcomes for students by making higher education more accessible and affordable.
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Last update: November 29, 2024
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