Blinkist

Blinkist reviews

22 reviews Verified company
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Overall Rating
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50%
Would buy here again
Ordering
7.4
Service
6.6
Pricing
6.2
Delivery
6.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Book summary app

10.0

"This app is awesome, eh? I heard about it from a really cool person online and decided to give it a try. The book summary they provided was super h..."

Critical

Subscription issue

3.0

"Don't bother with this subscription, it's a total no-go. I subscribed 4 days ago and paid with Paypal, but then couldn't log in beca..."

Most Voted

Blinkist

9.5

"Blinkist's customer service team was amazing! They dealt with my question in such a professional and efficient way. I really love using Blinki..."

Reviews (22)

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Issue with invoice retrieval

G

23 reviews

7.0
Overall Rating
Would buy here again
Yes

I'm having a frustrating problem trying to get my invoices from the platform. I've reached out to customer service many times and explained the issue, but haven't gotten it fixed yet. It's been a whole year of fighting to see my Blinkist bills, and I'm let down by how the company hasn't been helpful in communicating or solving the problem.

Detailed Ratings

Order
8.0
Service
4.0
Price
10.0
Delivery
6.0

Do you already have an account?

Subscription issue

E

3 reviews

3.0
Overall Rating
Would buy here again
No

Don't bother with this subscription, it's a total no-go. I subscribed 4 days ago and paid with Paypal, but then couldn't log in because they claimed my email was incorrect. Come on, it's the exact email they keep spamming me to sign up with! I lodged a complaint and received a reference number, but it's been 4 days and still no response, no call, nothing at all! No customer service number either, seriously? They really need to step up their game, honestly, I wouldn't recommend this subscription at all, just take a look at all those negative reviews they have.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
2.0

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Tried to join today

A

1 reviews

6.0
Overall Rating
Would buy here again
No

I was gonna sign up today but got sidetracked, then I checked out some reviews and I'm so glad I didn't go for it! It looks like those good reviews are totally fake, probably written by the company. Who do they think they're fooling, eh?

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Subscription renewal surprise

G

22 reviews

5.5
Overall Rating
Would buy here again
No

I can't believe I got charged for a whole year subscription out of the blue, just days after my last one ended. I checked all my emails and there was no mention of the renewal anywhere. It feels like a sneaky tactic and has totally put me off from using this service in the future.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

Do you already have an account?

Book summary app

M

10 reviews

10.0
Overall Rating
Would buy here again
Yes

This app is awesome, eh? I heard about it from a really cool person online and decided to give it a try. The book summary they provided was super helpful and really helped me understand things better. It's a big deal in my country because talking about anything that's not straight is totally illegal, so finding this information was a game-changer for me. I'm seriously so thankful for this app! And let me tell you, the app itself is amazing. I enjoy learning new things and this app makes it so easy and fun. It's like getting through a whole book in just a few minutes. Huge thanks to the person who suggested it and to the app for actually existing, you know? Thank you so much!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Subscription Renewal Delay

A

6 reviews

5.0
Overall Rating
Would buy here again
No

I just renewed my subscription and paid with PayPal, but it's been more than two weeks and I still can't get into my account. I reached out to customer service right away, and even though Jean answered a few times saying she fixed the problem and can activate my account, nothing has happened. Now, my emails asking about it are being ignored. This kind of service is not okay, so I asked for a refund because I don't think I'll use their services again.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

Do you already have an account?

Free trial subscription turned into a nightmare

L

1 reviews

4.0
Overall Rating
Would buy here again
No

I wish I had checked out the reviews before I signed up for that so-called free trial that ended up costing me. The customer service is terrible, which I just don't get. How can a company run things this way and think they'll last in the long run?

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

Do you already have an account?

Savings on contract renewal

M

5 reviews

10.0
Overall Rating
Would buy here again
Yes

I don't usually write reviews, but I had to this time. Got a 50% discount on my contract renewal after the notice period was over. The refund was in my account within days. I didn't see that coming and I'm really thankful! Amazing customer service experience! Hard to find these days. Love the product content - just have to save some money right now. Hopefully, this review shows my appreciation!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Deceptive billing practices

V

5 reviews

4.0
Overall Rating
Would buy here again
No

I was totally surprised to see some sketchy charges on my account after canceling my free trial with them. Even though I got the cancellation confirmation, they still went ahead and took my money. I'm definitely going to warn all my friends and contacts to steer clear of this company. As a biz owner myself, I can't stand for shady stuff like this.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

Do you already have an account?

Quick and insightful book summaries

S

31 reviews

9.5
Overall Rating
Would buy here again
Yes

Blinkist is amazing for folks who are busy but still want to learn from a bunch of different books. If you're always running around or find it hard to concentrate on a full book, Blinkist's short summaries are so helpful. The "blinks" go over all kinds of topics, so you can discover new ideas and viewpoints easily. It's like having your own librarian who picks out the most crucial information for you.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

App feature issue

G

9 reviews

10.0
Overall Rating
Would buy here again
Yes

My app wasn't working, but Marrianne helped me and the team fixed it really quickly. She kept me in the loop the whole time. It was awesome to see my issue resolved so quickly!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Unsuccessful free trial cancellation

T

10 reviews

6.0
Overall Rating
Would buy here again
No

I had a bad experience when I tried to cancel a free trial subscription. Even though I tried, I still got charged for the service. I sent a bunch of emails to customer service, but no one replied. It made me feel really frustrated and like they didn't care. So I had to get my credit card company involved to cancel the charge. After waiting for two weeks with no response, they finally told me I would get a refund, but they didn't say sorry or explain why it happened.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

App purchase

A

12 reviews

2.5
Overall Rating
Would buy here again
No

I tried contacting customer support several times but didn't hear back. They went ahead and charged me $90 for an app that I never even downloaded on my phone. I'm really frustrated with the lack of communication and these unauthorized charges.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

Do you already have an account?

Thought-provoking summaries

M

13 reviews

9.0
Overall Rating
Would buy here again
Yes

Blinkist has been so helpful in my day-to-day. I like to know what's going on in tech, psychology, philosophy, and more, and Blinkist gives me quick summaries that are super insightful. It's perfect for folks with jam-packed schedules who still want to stay in the loop with new info. It's definitely a good buy if you use it regularly.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Book summaries

J

9 reviews

7.5
Overall Rating
Would buy here again
Yes

The book summaries were really biased towards a left-leaning perspective, eh? I mean, it felt like propaganda to me. The little comments sounding like something you'd hear on liberal news channels, and all those negative remarks about Trump and Elon Musk just didn't fit in well. It didn't give a fair or balanced view at all. So, if you're into reading stuff that's objective and truthful, I'd say this service is not for you, bud.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Book summary subscription

R

26 reviews

9.5
Overall Rating
Would buy here again
Yes

I truly love this app because it makes it so easy to get the main ideas from books without having to read the whole thing. The selection of books is huge and keeps getting bigger, with lots of titles to pick from. I'd give this app a 5 out of 5 because it fits my style of liking summaries that are quick and to the point. Also, I had a great interaction with the customer service team. Jean from customer service helped me out with an issue I had right away and was really nice about it. This kind of service shows that the company cares and makes using the app even better.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Blinkist Subscription Review

C
9.5
Overall Rating
Would buy here again
Yes

I totally recommend Blinkist, eh! I've been using it for three years now and it's a must-have in my daily routine. Whether I'm driving around doing errands or chilling at home, I always have Blinkist playing in the background. I've read a total of 1,199 titles so far and it's expanded my knowledge on a variety of subjects. I especially enjoy the different categories they offer, like science, history, motivation, and communication skills. The coolest part is that I get new titles every day, so there's always something interesting to dive into.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Subscription query resolution

L

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a question about my subscription that I needed help with right away. The support I got was really good and they fixed the issue quickly. Thanks for the fast help.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Subscription renewal issue

H

15 reviews

4.5
Overall Rating
Would buy here again
No

I signed up for a 7-day trial and got billed for a full year without asking me. When I contacted customer service, they didn't even respond. Totally outrageous.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
6.0

Do you already have an account?

eBook subscription purchase

G

23 reviews

4.0
Overall Rating
Would buy here again
No

I'm pretty disappointed with this subscription service because I'm having a hard time trying to unsubscribe. It seems like the company is trying to make it difficult on purpose to cancel subscriptions and keep charging customers. The customer support hasn't been much help either, just giving me generic answers about being busy and not actually fixing the problem. It's been a real pain dealing with this, especially since the subscription was supposed to be a Christmas present, but the person keeps getting surprise bills. Gifts are supposed to make people happy, but this whole situation is just making things worse.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

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About Blinkist

Blinkist is a German-based company founded in 2012 that offers a mobile app and web service providing condensed summaries of non-fiction books. These summaries, referred to as "blinks", cover key insights from the books and are designed for users to consume in about 15 minutes. The platform aims to make it easier for busy individuals to learn and gain knowledge from books without having to read them in their entirety. With a vast library that spans various categories including psychology, business, self-help, and more, Blinkist caters to those looking to enhance their understanding and knowledge base efficiently.

🌟 How did Blinkist shine for you?

Contact Information

Sonnenallee 223

12059 Berlin

Germany

📧 hello@blinkist.com

🌐 www.blinkist.com

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Last update: November 29, 2024

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