123inkcartridges - Reviews and experiences

This company has terrible customer service, let me tell you. First off, most of their staff speaks mostly French and broken English, which just makes it hard to get your point across. Getting a hold of their customer support was a real pain, and when I finally did, they weren't much help and had limited hours - claiming to be open 24/7, but then disappearing after 5pm EST. When I got a faulty printer and ink, the return process was a total nightmare. They sent me the wrong return labels, dragged out my refund, and at first only gave me back the money for the printer, not the ink. It was a whole ordeal of multiple calls, tracking numbers, and threatening to report them to the Better Business Bureau before I finally got my refund for the ink. Dealing with a company that doesn't keep you in the loop, can't communicate properly, and doesn't have their act together in customer service is just beyond frustrating.

My experience with 123inkcartridges was terrible. The first time I ordered Moustache brand toner cartridges, everything went well. But my second order was a mess. They sent me unbranded cartridges that didn't last long at all, unlike my usual printer cartridges that last months. I emailed them many times about the issue, but all I got back were generic responses and no solution. Their customer service is terrible and they don't seem to care about customer concerns. I even tried phoning them, but just got the runaround. It's clear they care more about sales than customer satisfaction. I regret giving them another shot and won't be buying from them again.

I bought some ink cartridges for my printer the other day, but they didn't work properly. Even though I cleaned the tips like they said, the cartridges still didn't work right. I contacted customer service to return all three cartridges, but they only refunded me for two. This whole situation has been super frustrating and now I'm not happy with their service at all.

I just bought ink from this company and ran into a little problem. But man, let me tell ya, I was super impressed with the quick and efficient service from Shannon. She fixed everything right away and really went out of her way to make sure I was happy. Her professionalism and commitment to customer service blew me away. I'd definitely suggest this company to anyone looking for ink supplies.

I've ordered from them a few times now and this time I needed to change the delivery address to my office. I contacted their customer service line and they were so helpful and accommodating. It was really easy to do and I was happy with their service.