Whittard of Chelsea - Reviews and experiences
Dec 2023-May 2024
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Reviews (22)
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Tea and coffee
Tea and coffee
DeliveryThe delivery of my order was just awful. When the package showed up, two of the items were all messed up, with everything spilled out. It seriously seemed like the delivery person threw the box around like a rugby ball. Luckily, I got in touch with customer service and chatted with Monica, who was super helpful. She quickly sent a new order and made sure it was rushed. I was shocked when the replacement order came the next day. All in all, the customer service was great and they fixed the problem really quickly.
Instant tea and replacement order
Instant tea and replacement order
DeliveryMy package arrived all messed up, with the instant tea spilled all over the place because it was clearly handled roughly during shipping. But you know what? Sophia was amazing at fixing things and getting a new order sent out quick and smooth. I gotta say, I was pretty impressed with how fast they fixed the problem.
About Whittard of Chelsea
Whittard of Chelsea is a British retailer specializing in tea, coffee, and related products. Founded in 1886 by Walter Whittard, the company initially began as a single shop in London, England, where Walter leveraged his passion for quality tea, coffee, and cocoa to establish a reputable business. Over the years, Whittard of Chelsea has expanded its operations significantly, both within the UK and internationally, offering a wide range of loose teas, coffee beans, hot chocolates, and related accessories like teapots and cups. The brand is known for its commitment to quality, sourcing premium ingredients from around the world, and its innovative blends that cater to a diverse palette. Whittard of Chelsea also offers gifts and confectionery items, making it a popular choice for those seeking refined and luxurious tea and coffee products.
Contact Information
25 Western Avenue, Milton Park, Abingdon
OX14 4SH OXON
United Kingdom
Categories Whittard of Chelsea
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Last update: November 29, 2024
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