SENTIA SPIRITS - Reviews and experiences

the drink itself is a win, the rest felt like a bit of a juggling act. I ordered a three-spirit bundle plus the stout because I wanted something different for weekend chill-outs at home. When the box arrived I found only one spirit and the stout. The delivery note matched that. My order tracker, though, cheerfully claimed the whole order was done and dusted. That’s when I got annoyed and a bit puzzled. I emailed—no auto-reply, nada. The website chat was also dead, no AI bot, no live person. Classic small-company teething problems, I thought. Then, to their credit, a customer service agent did get back to me and said the rest was on the way. A relief. The remaining bottle did turn up eventually, but the tracker never got the memo and kept saying everything was delivered. I waited, refreshed the link more times than I should admit. What surprised me, and pleasantly so, was how much I liked the spirit—way nicer than the usual alcohol-free botanical stuff I've tried at friends’ places. It sat well with a late-night board game and even got a few compliments. So yeah: tasty product, awkward order handling and communication. If you want the drink, give them a shot, but be ready to chase the tracking if things go sideways. And a heads-up to the company: be clearer about what’s shipped and what’s not. Small fixes would make a big difference.