Nuts.com - Reviews and experiences
Nov 2023-May 2024
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Reviews (24)
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Chocolate products
Chocolate products
OverallI recently bought two different kinds of chocolate from this online store, but I was disappointed with both of them. The taste wasn't good and the texture wasn't what I was hoping for. When I reached out to customer service to ask about returning the products and getting a refund, it was a bad experience. One person named Kitty said I had to pay for the shipping to return the items and also an extra 20% of the product price for them to get rid of the chocolates. Another person, Abigail, just wanted to give me credit to buy more stuff instead of giving me my money back, which I didn't like. The different rules about refunds and the fact that they weren't willing to give me a refund really disappointed me. Overall, I had a bad experience with both the products and the customer service, so I won't be shopping on this site again.
About Nuts.com
Nuts.com is an online retailer specializing in nuts, dried fruit, snacks, chocolates, cooking and baking supplies. The company was founded in 1929 by Sol and Sylvia Gould as the Newark Nut Company, a small storefront in Newark, New Jersey. Initially focused on nuts and dried fruits, the business expanded its product line over the years. In 1999, Jeffrey Braverman, the founder's grandson, took the company online with the launch of NutsOnline.com to reach a broader market. It was rebranded to Nuts.com in 2012 to more accurately reflect its diverse inventory and online presence. The company is known for its wide variety of high-quality products, commitment to customer service, and distinctive, brightly colored packaging.
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Categories Nuts.com
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Last update: November 29, 2024
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