UrthBox - Overall Rating based on 20 reviews
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Quick response and helpful customer service
I was really impressed with the customer service I got from UrthBox. I contacted them twice for different things - one about my subscription and the other about my delivery. Both times, they got back to me quickly and answered my questions really well. The people I talked to knew what they were talking about and solved my problems easily. It made me feel good about the service I was getting. I think UrthBox really cares about their customers, and it shows.
Healthy snack subscription
I recently signed up for this amazing monthly subscription box filled with healthy snacks, and let me tell you, it's amazing! It has a great variety of tasty treats that are perfect for my active lifestyle. My favorite one so far is the new Protein box - there's so much deliciousness packed in there!
UrthBox subscription box
I really appreciated how quickly my order was delivered. The whole family loved the products in the box, we tried pretty much everything. It was awesome to see everyone finding something they enjoyed.
Trial box of snacks
I decided to try out this snack company's trial box during a promotion they had going on. I thought I was just paying for shipping, but turns out they charged me $59.99 a month later without my permission. Canceling the subscription was a nightmare - their customer service was no help, the website was confusing, and the person I talked to on the phone was rude. I wouldn't suggest this company to anyone wanting to try out some new snacks.
Bought gluten-free subscription for my celiac sister
I bought a gift for my sister who can't eat gluten, and she received a gift box with wheat in it! The people we contacted about it were not very nice. I wouldn't recommend buying from them!
Disappointed with gluten contamination
Hey there, so I was super excited to get my gluten-free treats in this box, eh. But you know what? Turns out there was gluten in one of the products, not cool. I was counting on this company to give me safe, Celiac-friendly goodies, but they really let me down. Spent the whole night feeling sick, not fun at all. Save yourself the trouble and pass on this box, bud.
Monthly subscription
Wow, I love this box because I get new snacks every month to try. I don't get why some people think it's a scam because when I wanted to cancel, they were really nice and didn't ask any questions. It was super easy to unsubscribe, just as easy as renewing.
Snack box subscription
So, I finally made the decision to get a snack box subscription for my family and we loved it! The package came in just a week and we were pumped to taste all the snacks. There was a good mix of treats for everyone to enjoy. Just a heads up though, it automatically renews every 3 months so be sure to keep an eye on that.
Snacks box gift
I called customer service with some questions and Lizel was super helpful! I really wish there was an option to not automatically renew. It would be great if we could choose upfront how many months when giving gifts. It should be easier to give gifts, not just on a monthly basis.
Allergy-friendly snack box
This month's box was awesome! I was so excited to see the Cassava chips and tomato and basil red lentil snacks inside. Being someone with allergies, it can be tough to find snacks I can actually enjoy, but UrthBox always comes through. It feels like getting a cool present every month with tasty and good-for-you choices.
Protein snack box purchase
I just ordered a protein snack box from this company and the variety of healthy snacks they included really blew me away. It was a great mix that totally hit the spot for my cravings, all while being good for me. I did run into a little hiccup with my delivery, but the customer service team was super nice and sorted it out right away. All in all, I'm really happy with how everything went down and I'll definitely be ordering from them again in the future.
Non-existent box
I was so excited to get my box of treats, but it never showed up. And now, to make matters worse, customer service isn't even answering my emails. I'm starting to think this whole thing might be a scam. Just a heads up, don't throw away your money on this.
Monthly subscription box
I signed up for a monthly subscription box from this company and got a new box every month for about 6 months before I decided to take a break. I just needed a breather from all the snacks, but I'm thinking about starting it up again soon. The snacks I got were pretty impressive, with a nice mix of sweet and savory stuff. It was always fun to see what new treats would be in the box each month.
Subscription gift
I first came across this subscription box as a gift and I was really impressed with the different kinds of products and how good they were. The snacks were tasty and good for you, so you could indulge without feeling bad about it. I liked it so much that I kept the subscription going and even got one for my sister, who also really liked it. It's a cool and considerate gift for any special day, and it makes the holiday season more fun. Thanks to this subscription, I no longer have to stress about finding gifts at the last minute!
Mom's Birthday Gift
So, my mom got this really awesome subscription box for her birthday, and it was amazing! I did mess up the order by mistake, but their customer service was fantastic and helped me fix it right away. They even made sure the first box arrived on time for my mom's birthday! The snacks were delicious, my mom couldn't stop munching on them and was eagerly waiting for the next box to come. We will definitely be ordering again, thank you so much!
Trial one-month subscription
I thought I would try out UrthBox for a month to see how it was. Cancelling was a breeze and I had no problems at all. The snacks that came in the box were top-notch, tasty, and really good. I was so impressed that I ended up signing up for a 6-month subscription without any trouble. When I had a problem with a discount code, customer service got back to me right away and fixed it up quickly. I definitely recommend UrthBox for anyone who wants yummy and healthy snacks.
3 month subscription purchase
I just bought a 3-month subscription from this company and I gotta say, I am super impressed with the customer service I got. When I had a problem with the billing because of a gift card, the company really helped me out. They sent me a quick email offering help and even called me personally to fix the issue right away. I wanna give a big shoutout to Lizel for her amazing help. I've tried out lots of subscription services before, but I've never had such great customer service like this.
Natural, convenient, tasty
We started coming here all the time because everything is so fresh and tasty. The service is top-notch! We're really thankful for the great products.
Subscription gluten free box
I was stoked to subscribe to the gluten-free box since I've got celiac disease and really gotta watch what I eat. But man, was I let down when I found gluten in my box not once, not twice, but THREE times! I tried contacting customer service every time, and instead of being sorry, the rep really gave me a hard time. That's not cool at all – it's not just bad service, but also risky for people with serious allergies like me. Making the same mistakes over and over that could actually hurt customers is totally not okay.
Snacks, candies, and tea
Oh my gosh, my first experience was so amazing! The snacks, candies, and tea were incredibly tasty! Each treat felt like a party in my mouth with all the surprises inside. I was shocked by how many different snacks there were, and they were all really fancy and delicious!
Review with most votes
Natural, convenient, tasty
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