Keurig

Keurig - Reviews and experiences

Average rating
6.2 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
51x
42x
38x
26x
11x

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Reviews (18)

Keurig machine with charcoal filter

Quality

I recently treated myself to a Keurig machine with a charcoal filter that cost me over $100. I thought it would be a great convenience to have in my kitchen. However, I haven't really used it much in the past 2 years, and now it feels like I just have a useless piece of plastic sitting around. The machine didn't live up to my expectations in terms of how long it lasted and how well it worked, so I'm pretty let down. From what I've gone through, I wouldn't suggest buying this product at all.

KEURIG K-CAFE

Quality

I recently picked up the KEURIG K-CAFE machine from a local store for $229.99. The frother stopped working properly after using it less than 10 times. I tried different types of milk like 1%, 2%, and 3%, but the issue kept happening. I was really disappointed because I was expecting better quality from this product. When I contacted customer service to ask for a return and refund, they replied quickly. However, instead of addressing my concerns, they just told me to watch a video. This was not only unhelpful but also frustrating. It felt like they were trying to avoid taking responsibility for the broken machine. I wish I had read other reviews before buying it, as it seems many others have had similar bad experiences. In the end, I wouldn't recommend spending your money on this product or anything else from this brand.

Keurig coffee machine

Quality

I bought a coffee machine from this company not too long ago and at first, it was working great. But out of nowhere, after using it for about two years, the machine just stopped working. I tried a bunch of different ways to fix it but nothing worked. So, I ended up having to buy a new machine.

Coffee maker

Quality

After using a coffee maker for years, the last one I bought was a total flop. I did everything I could to keep it in good shape, but it still had a slow drip and kept bugging me to descale, even after I did. Now, I can't even manage to make a decent cup of coffee with a single pod. It feels like a big waste of money and a letdown for something that was supposed to be top-notch.

Keurig Single Serve - new model

Quality

So, you know how I recently bought this new single serve coffee maker? Well, it decided to get all stuck in this descale mode and now I can't even enjoy a cup of coffee! I mean, the reason I got it was because I wanted a nicer looking design and I thought it would be super cool, but come on! It hasn't even been 2 months and it's already giving me trouble. I didn't even use it right away, I waited like a whole month, and now this happens. I've tried everything - using vinegar and water, carefully following all the instructions, but it's still stuck in descale mode! It's just so frustrating!

Keurig K-Supreme coffee maker

Quality

The Keurig K-Supreme coffee maker has been a huge disappointment for us. We decided to give it a second chance after the first one we got for our son stopped working after just 10 uses. He barely even used it! When we tried to turn it on, it was a no-go. We tried troubleshooting, but in the end, we had to toss it. So, we got one for ourselves, hoping for better luck. Nope, same issue - wouldn't power up. We watched all kinds of online tutorials, but no luck. Customer service wasn't much help either, just offering us a 20% discount on a new one, no repair or replacement option. It's frustrating to spend money on something that quits after only a few tries - definitely not worth it. We won't be buying this model again and suggest others avoid the Keurig K-Supreme coffee maker.

Keurig Supreme and Supreme Plus models

Quality

I recently bought both the Keurig Supreme and Supreme Plus models in December 2022, and let me tell you, it hasn't been smooth sailing. I've already gone through three units of each model, and all three decided to give me the "add water" error message even when they had enough water inside. It was pretty frustrating, to be honest. When I reached out to customer service, they suggested changing the water tank, which just didn't seem right to me because the issue seemed more complex than that. The customer service rep I talked to was nice, but at the end of the day, these machines just weren't cutting it. Looking back, I probably should have gone with a Nespresso machine instead. I've heard they're more reliable and better quality compared to Keurig.

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About Keurig

Keurig is a company known for its pioneering development of the single-serve coffee maker and its K-Cup pods, which contain a pre-measured amount of coffee grounds. Founded in Massachusetts in the early 1990s by John Sylvan and Peter Dragone, the company aimed to offer both convenience and quality in coffee preparation for office and later, household environments. Originally targeting the office market, Keurig's success led to its acquisition by Green Mountain Coffee Roasters in 2006, which significantly expanded the variety of beverages available in K-Cup form. Today, Keurig operates as part of Keurig Dr Pepper, a result of the 2018 merger between Keurig Green Mountain and Dr Pepper Snapple Group. This merger created a major player in the beverage sector, offering a wide range of hot and cold beverages.

Contact Information

🌐 keurig.ca

Last update: November 29, 2024

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