
Edible Arrangements - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (20)
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Daughter's birthday arrangement
Daughter's birthday arrangement
CommunicationI ordered a beautiful arrangement for my daughter's birthday from this place recently, and let me tell you, it was an absolute nightmare. First off, trying to talk to a real person on the phone was a lost cause. I had to listen to the same annoying recording on repeat without any success in reaching someone who could help me out with the problem I was having. The arrangement was supposedly delivered, but my daughter never got it. I tried calling the corporate office in the hopes of getting some answers, but sadly, I was met with the same never-ending recording. It's so frustrating to feel like you're left hanging, with no one to listen to your concerns or offer a solution. The way they treat their customers is just so disappointing, it's really left me feeling completely unsatisfied with the whole thing. I'm still trying to get a refund for a product that was never even delivered.
Wrong product received
Wrong product received
CommunicationI recently bought something from this store and got the wrong thing. Not only was it the wrong item, but it was also lower quality than what I actually ordered. I've emailed the store multiple times asking them to fix their mistake, but I haven't heard back from them at all. It's really disappointing to see such poor communication and customer service.
Fruit arrangement
Fruit arrangement
CommunicationI gotta say, I was really let down by the customer service at the place I was dealing with. I ordered a fruit arrangement and tried to get in touch with them for three days straight with no luck. Finally, on the third day, when I managed to reach someone, they were totally unprofessional and didn't seem too happy about the delivery. It definitely didn't leave me feeling great as a customer. On top of that, even though I clearly said I needed the delivery before 5pm, it showed up after that time and the person I was sending it to wasn't around anymore. Basically, my whole experience with this place was just frustrating and not what I was hoping for.
About Edible Arrangements
Edible Arrangements is a U.S.-based franchising business that specializes in fresh fruit arrangements, melding the concept of fruit baskets with design inspired by the floral business. The company offers a variety of specialty fruit gift items, including gift baskets featuring fresh fruit cut and sculpted to resemble flowers. Founded in 1999 by Tariq Farid and his brother Kamran Farid in East Haven, Connecticut, it has grown to become a global enterprise with over 1,200 stores worldwide. They expanded their product line to include fruit salads, chocolate-dipped fruit, and fresh juices, catering to a growing demand for fresh, healthy snack options. Along with its direct-to-consumer business, Edible Arrangements also provides franchise opportunities, making it a notable entity in the entrepreneurship landscape.
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Categories Edible Arrangements
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Last update: November 29, 2024
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