DRIZLY - Reviews and experiences

So I ordered some drinks online and they never showed up. The person I ordered them for had to tell me they didn't arrive. Nobody even bothered to call or text me about there being a problem. And to top it off, they didn't even offer to replace the item that was out of stock. And this isn't the first time they've screwed up. Starting to think this company is just a hot mess.

So I bought four bottles of bourbon from this site on December 17th, but now it's January 2nd and I still have no clue where my order is at. I've tried asking for updates a bunch of times, but the customer service responses have been useless and slow. Instead of actually helping me out, they just told me to talk to their subcontractor for info. Then on December 29th, I got an email saying one of the bottles I ordered wasn't available, which was pretty annoying. Even though the order status said it was shipped on December 20th, the UPS tracking info only showed that the label had been made as of January 2nd. Overall, my whole experience with ordering from this site and dealing with customer service has been a huge letdown. After all this, I definitely wouldn't recommend using their services in the future.

I had a awful experience with this service, eh. It took a bunch of tries to get a response from their support team, and when they finally did reply, it was just a generic response that didn't even deal with my issue, eh. The delivery driver didn't even bother to come to my front door - they just stood outside my garage, eh. And to add insult to injury, the gift I ordered was sent back without even trying to deliver it again, eh. All in all, I was really let down by the level of service I got, eh.

I got a bottle of wine as a gift from Drizly and it was so bad. The delivery guy was rude and didn't even know where he was going, the note inside was all mixed up, and I don't think I even got the right bottle. They made me take pictures for them, and then I got like 12 emails from 10 different people. It was a total mess. And the apology they gave me was weak. Honestly, I would steer clear of this service.

I had a really bad experience with my DRIZLY order recently. The delivery person just left the box of 9 bottles of alcohol right in front of my door, wide open for everyone to see. It was not cool at all. When I reached out to DRIZLY about it, all they did was give me free delivery on my next order as some kind of sorry. That's not good enough for such a big mistake. I won't be ordering from them again after this. Their customer service is just terrible.

I ordered my drink to be delivered and they told me it would arrive sometime between 6pm and 8pm. Unfortunately, it never showed up, so I gave them a one-star rating. The customer service team apologized and promised to deliver it the next night. To my disappointment, it still didn't arrive. Now I've downgraded them to two stars. The folks on the phone were friendly, but they really need to work on getting my drink to me on time! I'll give them one last chance, but all these negative reviews are making me a bit wary.

I recently bought something on this platform and chose the 4-day shipping for $31. It was supposed to come by the 8th, right before a party I was having on the 9th. But, unfortunately, I got an email on the 6th saying it wouldn't be here until the 12th. I tried to cancel, but they said no. Luckily, it did show up on the 12th as promised, so that was a small win in the end.