Bulletproof - Reviews and experiences

I tried out some oils that I saw in an interview, ended up getting a deep cut from a sharp spout. The company didn't seem to care or apologize, they just gave some lip-service about being grateful. They didn't take any action to fix the issue.

Just got this vegan omega-3 supplement from the company and I gotta say, I was really let down. The customer service person I talked to was so sure that EPA and DHA are only in animal products, but that's not true at all. Being vegan, I know there are lots of plant-based sources for these important fatty acids. It's annoying to come across wrong info like that, especially from a company that's all about health products. I wasn't happy with how little they knew or how professional they were.

I love me some good coffee, especially Bulletproof. Lately though, I gotta say I'm kind of bummed about their customer service. Their coffee is top-notch, but in the last couple of months, their customer support has really gone downhill. My orders keep getting delayed by three weeks, and no one bothers to say sorry or explain what's going on. I've tried reaching out for help through text, but it's like talking to a brick wall - total silence. During the Black Friday sale, I made a big order, but it didn't go through right on their end. Now I gotta reorder everything at full price, losing out on the savings I was counting on. I've been a loyal customer for a while now, and I'm really hoping Bulletproof can fix these issues and get back to their usual awesome service.