Brewdog

Brewdog - Reviews and experiences

Average rating
7.2 /10
Based on 22 reviews
Dec 2023-May 2024
Star distribution
52x
47x
38x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

My recent online purchase

Delivery

So, I just got this thing online, right? And man, it was such a letdown. They said I'd get it the next day, but it took way longer. I ordered it on a Thursday morning and didn't get it until Monday. It was such a pain and totally not dependable. I was really hoping for better service from a big shot company like that, but nope, ended up disappointed with the whole thing.

Mikey, missed delivery, rearranged delivery

Delivery

I had a problem with a missed delivery from this place recently. I contacted Mikey from customer service and he got back to me quickly and fixed the issue efficiently. Mikey was not only nice but also really helpful, double-checking all the info and organizing a new delivery for me. The next delivery went perfectly, all thanks to Mikey's great service.

Online order, missing items, replacement, great service

Delivery

I just ordered from this company online, eh. My experience wasn't as good as I thought it would be. The prices were fair and the delivery charge was alright, but when my order arrived, I realized that some items were missing. I was kinda bummed out, but I sent an email to their customer service right away. They got back to me quickly, saying sorry and sorting out a replacement right away. Even though there was a little hiccup at first, I'm happy that they fixed the problem so fast.

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About Brewdog

BrewDog is a multinational brewery and pub chain based in Ellon, Scotland. Founded in 2007 by James Watt and Martin Dickie, the company has become renowned for its craft beers and an unconventional approach to business, often embracing bold marketing strategies. BrewDog has made a name for itself by producing a wide range of beers, from IPAs to stouts, emphasizing quality and innovation. Its commitment to sustainability is evident in its carbon-negative status, where it removes more CO2 from the atmosphere than it emits. Over the years, BrewDog has expanded its operations globally, with bars and breweries across several countries, making it a prominent player in the craft beer industry.

Contact Information

Balmacassie Industrial Estate, Ellon.

AB41 8BX Ellon, Aberdeenshire.

United Kingdom

📧 hello@brewdog.com

🌐 brewdog.com

Last update: November 29, 2024

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