Beau Coup - Reviews and experiences

I bought those claret napkins from a website I thought was amazing for my beautiful burgundy wedding. All the colors need to match perfectly, you know? But when I got them, the napkins were totally wrong! They were red, not claret! I called and the person on the phone was really mean, and wouldn't let me return them even though they were so wrong. She even offered me a discount for my next order, but I would never buy from them again after this disaster. My wedding will be ruined if the colors don't match perfectly. Not cool at all, Beau-coup!

I ordered some personalized items for my wedding party, but I never actually got the gifts. When I tried to reach out to customer service, nobody was there to help me. When I disputed the charges, they pretty much just said too bad. How are they still in business? Their staff is totally useless and they have no customer service skills. I would recommend staying far away from this company.