Beau Coup - Reviews and experiences

I bought some shot glasses not too long ago, but they haven't arrived when they were supposed to. I had to call customer service three times to check on my order, and even though they promised a refund, I still haven't heard anything back from them. It's really frustrating to deal with this lack of responsibility and bad customer service. I suggest to others to steer clear of this company to avoid getting caught up in what seems like a possible scam.

I bought a fancy wine box with engraving for a wedding present not too long ago. Sadly, it didn't show up on time because of some delivery mishap. After waiting weeks, I found out that the package got sent back to the warehouse without me even knowing. When I called customer service, they weren't helpful at all and couldn't fix the issue. This lack of communication and bad customer service really got to me and left me feeling annoyed and let down. I'd warn anyone else thinking of ordering from this company to be careful if getting things on time matters to you.