Adagio Teas - Reviews and experiences
Nov 2023-May 2024
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Reviews (21)
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tea and yellow tea storage tins
tea and yellow tea storage tins
CommunicationMy first time ordering from this company was a bit of a hassle because I ended up only getting one yellow tea storage tin instead of the three I had ordered. At first, I couldn't figure out how to get in touch with customer service on their website, which frustrated me. But after a bit of digging, I found an email on their social media and reached out. The customer service team from the UK got back to me right away, saying they'd check on the issue. I was happy they responded quickly and were ready to fix things. A few days later, they sent me the missing tins and everything was sorted out to my liking.
About Adagio Teas
Adagio Teas is a specialty tea company based in the United States, focusing on selling a wide variety of high-quality loose-leaf teas and tea accessories. The company was founded in 1999 by Michael Cramer and his mother, Sophie, with an aim to offer consumers premium teas sourced directly from the artisan growers across the world. Adagio Teas is recognized for its direct-to-consumer approach, leveraging the internet for online sales to offer fresh tea directly to tea enthusiasts. They also emphasize innovative tea products, such as their signature blends, and personalized teas. Over the years, Adagio has expanded its product range to include teaware and gifts, while also opening several retail locations. The company places a strong emphasis on customer education about tea and supports sustainable and ethical tea farming practices.
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Last update: November 29, 2024
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