Thrifty Rent-A-Car

Thrifty Rent-A-Car - Reviews and experiences

Average rating
8.6 /10
Based on 26 reviews
Nov 2023-May 2024
Star distribution
58x
411x
34x
23x
10

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Reviews (26)

Quick and easy car pick-up and drop-off at the airport

Service

The staff at Thrifty were really nice and helpful, didn't try to sell me anything extra, the car was super clean and new, definitely worth the price. I would definitely recommend Thrifty to others.

Great after-hours service

Service

I gotta say, the after-hours service at this rental company was top-notch. This employee really went out of her way to help me get back my tablet that I had left in the car. Even though she was off the clock, she made sure I got my device back, showing real dedication to making sure I was happy as a customer.

Rental purchase experience

Service

My time at the car rental place was pretty good overall. I had to wait a bit at first to talk to someone, but I think it's because their prices are really good. Once I got help, the person was fast, friendly, and got things done quickly. They even upgraded my car for free when they found out it was my 50th birthday. It was a nice surprise that made my experience even more awesome.

Car rental experience

Service

My experience renting a car was amazing. The staff was super nice and helpful. They made me feel like a valued customer the whole time. They went above and beyond to help me without even being asked. They even suggested I upgrade to a bigger car for my luggage, which was a solid idea. The car was clean, ran well, and had everything I needed for a comfy ride. The heated seats were a bonus on chilly days.

Super fast car rental

Service

Oh my goodness, the car rental spot was so quick and efficient! They didn't even push extra stuff on us, which was great. The lady working at the counter was really nice and made sure we got going fast so we could start our vacation right away.

Rental return and wallet left behind

Service

Oh my goodness, I can't believe it but I totally left my fancy wallet with all my important stuff in the rental car I returned! But you know what? The folks at the store really came through for me big time. The lady at the checkout was super nice, and the Director Of Airport Engagement (fancy title alert!) was probably the coolest guy I've ever met. Huge shoutout to the Operations Managers and all the workers who worked together to quickly get my wallet back to me. I was freaking out because I had to catch my flight, but they made sure I got there on time and I was so relieved. Seriously, these people are amazing!

Efficient and Friendly Service

Service

My recent experience with the rental car company was amazing. The staff was super quick, friendly, and really paid attention to what I needed. They listened to me and got me the perfect vehicle for my trip. And when I had a problem with a nail in the tire, they quickly gave me a new car without any trouble. I was impressed by how easy it all was and felt well looked after the whole time I had the rental. I had a great time driving over 900 miles in a week on the big island of Hawaii, all thanks to their top-notch service.

Renting SUV

Service

Renting an SUV was awesome! The folks working there were really friendly and helpful. They gave us a fantastic rate and even upgraded us to an SUV that could fit all our gear. When we brought back the vehicle, the staff was really kind and assisted us with our bags since I have a disability. It was so thoughtful of them!

Car rental at Orlando MCO Terminal C

Service

My time at this car rental was way better than expected. Coming in from the UK, I was pretty tired from the long flight, but the customer service guy, Nabil, was really awesome. He knew his stuff, got things done quickly, and had a super positive attitude. Not only did he tell us everything we needed to know, he also gave us a bigger car without us even needing to ask. It made a big difference in how comfy and easy our vacation was. Nabil's professionalism and kindness really made our trip special. I'd totally come back to this car rental next time I'm around.

My rental car for the weekend

Service

So, eh, I rented a car for the weekend and it was amazing! The folks were really friendly and the car was in great condition. Didn't run into any issues at all, I'd definitely rent from there again. Wish I could remember the names of the people who assisted me so I could give them a shoutout, eh!

Excellent rental experience

Service

I had a fantastic time renting a car from this place. Picking up and dropping off the car was fast and simple. The car was clean and good to go when I got there, and returning it was just as easy. I'm grateful that there were no sneaky charges or extra fees. All in all, renting the car was a breeze.

Last minute rental, quick and efficient service

Service

Renting was super easy and no stress at all. The lady at the counter spoke great English, the car was even better than I thought, super clean and no problems at all. Returning it was just as simple and smooth.

Easy and fast car collection

Service

Oh my gosh, I couldn't believe how simple it was to get my car! I just did everything online and boom, I had my car in no time. And when I had to return it, it was super easy too. No long lineups or anything, just smooth sailing all the way. It was amazing!

Got car help from Emma and Nick

Service

Emma at the counter in SFO was a lifesaver when my driver's license expired on my birthday. She told me to renew it online, and even printed out the proof for me. Manager Nick was really great too and totally saved my trip!

Easy and smooth rental experience

Service

Renting a car from Thrifty in Las Vegas was so easy! Even though there were long lines on a hot day, the customer service was really friendly. We got to pick out any SUV in area 7 for pick-up, and dropping it off was even easier - just leave the keys on the dashboard. It was a hassle-free and convenient experience overall.

Pickup experience at car rental

Service

The people working at the counter were pretty slow and got some things mixed up with the car I rented. But Robert and Gordy were amazing and totally saved the day. Even though there were some issues at first, I would definitely rent from them again because of those two guys.

Booking process and car upgrade

Service

The folks at this rental spot were super nice and helpful when we were making our reservation. They really made things simple and straightforward, making sure everything went smoothly. Plus, they even gave us a nicer car than we expected, which was a nice touch and made our rental even better. All in all, we were really happy and would definitely suggest this rental company to others.

Efficient and smooth car rental process at airport

Service

My time with the car rental service at the airport was great. Everything went really smoothly, from when I first went up to the counter to when I drove off in the shiny new car they gave me. The staff knew their stuff and were super quick, making the check-out process a breeze. Compared to other car rental places, the Thrifty at the airport didn't make me wait around forever, which was a nice change. The cars they had were top-notch, especially the new one I got with only 10 miles on it. When I returned the car, it was just as easy, with the team getting me sorted in minutes and giving me clear directions on how to catch the shuttle back. All in all, I was really impressed with how smooth and efficient the whole thing was.

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About Thrifty Rent-A-Car

Thrifty Rent-A-Car is a car rental company that provides affordable vehicle rental services to customers worldwide. Founded in 1958, it has established itself as a significant player in the car rental industry, offering a wide range of cars to meet various customer needs, from compact cars to SUVs and trucks. Thrifty operates in numerous locations across the globe, facilitating easy and convenient travel for both leisure and business travelers. The company focuses on providing a value-oriented rental experience, emphasizing customer satisfaction and cost-effectiveness. Over the years, Thrifty Rent-A-Car has become recognized for its competitive rates and reliable service, making it a popular choice among budget-conscious consumers.

Contact Information

🌐 thrifty.com

Categories Thrifty Rent-A-Car

Last update: November 29, 2024

Website (Partner link)

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