Thrifty Rent-A-Car - Reviews and experiences

Renting the car from this place was such a letdown. We had to wait for over an hour just to speak with the clerk, and then we were left waiting outside for another hour! The car they gave us had scratches on the outside and it smelled weird inside. And to top it off, they charged us $77 for just one toll road! It was frustrating and such a disappointment overall.

My experience at this car rental company was a complete nightmare. The person at the counter not only made my employee buy their insurance but also added every insurance plan possible on top of that, saying it was all necessary because they don't take third party insurance. What they didn't realize was that it was his own insurance. It was obvious that this was a planned scheme to make more money from unsuspecting customers. To add to the frustration, I had two witnesses who confirmed the same thing, showing their shock at the blatant misuse of power and trust. It's not right for a company to exploit people like that.

I was so disappointed because I didn't get the car I booked! They gave me some old car that was barely even moving. And to top it off, they charged me for fuel even though I filled up the tank before returning it. They also claimed I had an accident, but that car was so slow it couldn't keep up with a snail. Ugh, definitely the worst rental experience ever!