Fox Rent A Car

Fox Rent A Car - Reviews and experiences

Average rating
9.0 /10
Based on 18 reviews
Dec 2023-Apr 2024
Star distribution
56x
49x
33x
20
10

Review transparency

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Reviews (18)

Quick check-in, no insurance upselling, choice of car available on lot, smooth return process, shuttle driver assistance

Service

I rented a car not too long ago and it was a great experience. The person at the check-in desk was super helpful and let me use her hotspot to change my credit card limit. She didn't push me to buy insurance, and I got to pick from the cars they had in the lot, which ended up being a better one than the one I had reserved. Dropping off the car was easy, and it was in great shape with only 54,000 km on it. The shuttle driver even gave me a hand with my bags.

Easy and quick rental process

Service

The folks at this car rental spot were really awesome. Elizabeth was super friendly at check-in, and Darling made check-out quick and easy. I'm from FL and I liked that there were no mileage limits or expensive deposits like other places. It made renting a car stress-free and fun. I definitely suggest this car rental service to anyone looking for a dependable and easy rental experience.

Rented vehicle satisfaction

Service

I rented a car from this company recently, and I gotta say the service was top-notch. The staff, especially Amber and Genesis, really went out of their way to make sure my spouse and I were well taken care of. They were super attentive, knew their stuff, and were eager to help us out from the moment we walked in. Marcus, the main manager, was also super helpful and made sure our rental went smoothly and was enjoyable. I've been a customer here since 2015 and have always been happy with the service and care provided by the team at this spot. Unlike other rental companies that have let me down in the past, Fox Rent A Car has always been reliable, accommodating, and really focuses on the customer.

Just rented a car for my family trip

Service

Just wanted to give a big shoutout to the staff at the location, they were super nice and really helpful! Special thanks to Francis for making sure everything was good. And shoutout to Ed and Edna for helping me with my bill stuff. You guys are awesome, keep up the great work!

Fort Myers Florida Rental Location Experience

Service

Miriam provided amazing service, she explained everything about renting and returning the car. I made a mistake and left my keys with the rental keys, but I called Lost and Found. They called me back within an hour and sent my keys through Fed-Ex. I got them in 2 days.

First-time rental, MIA, Dodge Charger, great price, courteous staff, seamless rental process, will use again

Service

I just rented a car for the first time at the MIA location, and it was really great. The shuttle service was on time when I got there, and I was able to easily rent a new Dodge Charger for five days at a good price. The staff at the rental desk were so nice and professional, which made the whole process smooth and quick. I was super happy with my experience and will definitely rent from this company again for future trips.

Booking convenience

Service

I've never really liked using car rental companies located off-site since it always felt like a big hassle. But I was actually pleasantly surprised with the company I booked with this time. The staff was super helpful and the service was really top-notch. The shuttle service they provided for pick-up and drop-off was both convenient and efficient, which made the whole process way easier than I thought it would be. Being able to get dropped off right at the doors to our gate was a nice touch that I really liked. I would definitely recommend this car rental company to anyone visiting the Orlando area, and I'll definitely be using them again next time I'm in town.

Rental car experience

Service

Even though I was a bit hesitant about renting a car from this company at first because of the bad reviews, I decided to give it a try because of the good prices. I was actually really impressed by how great they were! I want to give a special shout out to Charles, the guy working at the rental car counter. He was so nice, helpful, and really provided amazing customer service. Thanks to him, renting the car was easy and stress-free.

Quick and smooth rental experience

Service

Even though I came across some not-so-great reviews, I have to say my recent car rental was actually really good. The pickup at the airport was fast, the process at the rental place was quick, and the staff were super nice the whole time. The SUV I got was in awesome shape and the price was fair. Returning the car was a breeze too. All in all, I was very happy with my rental at that spot.

Customer experience at car rental company

Service

I was so happy with the customer service I got at the car rental place. The staff was super professional and nice, and they really knew their stuff. They took the time to listen to all my questions and made sure I was comfortable with my rental choice. The cars were in great shape, super clean, and didn't smell like smoke, which was awesome for me because I'm sensitive to that smell. The person outside even walked around the car with me to make sure I wouldn't get charged for any damage that was already there. Overall, I had a really good experience renting from this company and I'll definitely go back for business and personal rentals.

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About Fox Rent A Car

Yes. Fox Rent A Car is a car rental company that caters to budget-conscious consumers. Established in 1989, it began operations in Los Angeles, California, and has since expanded both nationally across the United States and internationally. The company offers a diverse fleet of vehicles to accommodate a variety of customer needs, from compact cars to SUVs. It competes in the market by offering competitive pricing and promoting a value-based rental experience for its customers. Fox Rent A Car operates in several countries, providing services through airport and city locations to facilitate travelers' mobility needs.

Contact Information

🌐 www.foxrentacar.com

Categories Fox Rent A Car

Last update: November 29, 2024

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