Chemical Guys - Reviews and experiences

I was really let down by the quality of the products I got from this store. The bottles were leaking and the seals were already broken when they arrived. On top of that, the polisher I bought clearly had a problem with the wire, it kept cutting in and out. And to make matters worse, half of my order has been missing since the 16th of October, and now it's the 19th and still no sign of it. When I got in touch with the company, they wouldn't do anything until 5 more business days had gone by. Luckily, I used my credit card for the purchase, so I'm going to dispute the transaction because of their terrible customer service.

I ordered some car cleaning stuff from this store a few weeks back, and boy oh boy, it's been a total nightmare. I haven't even gotten my order yet, and whenever I try to call customer service, no one picks up. I've been sending emails and leaving messages, but it's like I'm talking to a wall. This is just not right, and I'm starting to wonder if I'll ever see my cleaning products.

Their service was terrible, eh? I was trying to buy this awesome Soap and Wax Kit, but they were ignoring all my emails. I sent one like three weeks ago, then another one a week and a half ago, and then ANOTHER one yesterday. It's like, come on! I just needed some help, you know? So frustrating, I'm starting to think they'll never reply. Ugh, so annoying, eh?

I bought some car cleaning stuff for the outside from this one company and lemme tell ya, I was not impressed with the way they treated me. The folks on the customer service line were rude and made me feel like I was bothering them whenever I asked a question. And whenever I wanted to snag some items that were on sale in their emails, they were either sold out or not even in stock anymore. Super annoying, eh. Overall, not a great time.

You know what? I gotta say, the thing I bought from these folks was a total letdown. I was expecting something awesome, but all I got was junk. The quality was terrible, and now I wish I never even bothered with this company. Don't waste your cash, go find better stuff somewhere else, eh.

I just tried out this 4-step process that a company suggested for getting my car's paint all nice and shiny. I used a compound, glaze, sealant, and wax in that order. Let me tell you, the final result was fantastic - the black parts of my car looked good as new and the white pearl was shining brighter than ever. It was a bit of effort to do it all, but the end result was totally worth it. I totally recommend this process to anyone who wants to make their paint look fresh and glossy again.

So, like, I ordered this wax for my car and it hasn't even shipped yet. And, like, I didn't even get any emails about it. I tried calling them three times and the phone just hung up on me! How rude is that? I just wanted to cancel my order before it ships, but they won't let me. And if I return it, they'll charge me extra. It's just not fair, man. They won't even let me talk to a manager. Ugh, such a headache dealing with them!

I gotta tell ya, I've never been so let down by a product before. I thought I'd test out the citrus wash and gloss, but after only using it a few times, it ended up messing up my clear coat in two spots. I contacted the company to see if they could help me out or give me some advice on what went wrong, but I didn't hear a peep back. It's really frustrating when a company doesn't own up to their mistakes, especially when it results in damage. Do yourself a favor and choose a brand that truly cares about their customers.

I bought some car cleaning stuff from this company not too long ago and man, let me tell you, their customer service was a real letdown. I tried reaching out to them a bunch of times through that "contact us" email, but never heard a peep. It was super annoying not getting any response and made me wonder if they even care about their customers. The products were okay, but the bad service totally took away from that. So now I'm thinking of checking out other brands for my car cleaning stuff because I think it's key to support companies that actually care about keeping their customers happy.

I went to the store not too long ago and had such a great time chatting with one of the staff. They knew their stuff, gave me some good advice, and even went out of their way to make sure I got exactly what I needed. I was really happy with how they treated me and I'll definitely be coming back again.