AirportRentalCars - Reviews and experiences

My recent experience renting a car with Airport Rentals wasn't great at all. I booked a car online and got a price, but when I got there to pick it up, they hit me with extra fees that they didn't tell me about ahead of time. Plus, they didn't give me back the 670eur deposit like they said they would. I was really bummed and felt like I got played by the company.

This website is so sneaky, eh. They don't include insurance in the price they first show you for renting a car. When you actually go to get the car, they push you hard to buy their pricey insurance, bumping up the cost big time from what they first said. I've been tricked by this more than once, so I'm telling you all to stay away from this shady stuff.

Hey, listen to this. I booked two big vans for my nonprofit and when my friends went to get them, they had to pay way more than we were told. I had to call customer service to sort it out, and they were nice, but still, not cool. Definitely going to call back for a refund if they don't fix this!

I rented a regular car from Hertz after booking through AirportRentalCars, but they said it was a 2-door standard. I had to pay an extra $30 per day to upgrade even though the website didn't mention that. I reached out to AirportRentalCars for help, but they couldn't resolve the issue. I ended up spending more than I budgeted for the rental. I'm bummed that they didn't offer better customer service, so I won't be using them again.

I thought the rental process was smooth and quick, but I was a bit bummed to see that I was automatically enrolled in accidental insurance without being asked. The service was alright and overall I was satisfied with my experience.

Tried to book a car and the website kept messing up, saying my reservation couldn't be made. Now I've ended up with multiple bookings and they charged me twice. And to top it off, their customer service is terrible - not even a refund in sight.

That company was the worst. They ended up charging me twice on my credit card, and then when I went to pick up the car, they hit me with an extra $127. What a total rip-off. I'm definitely never renting from them again.