OpenSky - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (16)
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Wall clock
Wall clock
ServiceSo I picked up this $100 wall clock, and wow, what a disaster! The package it came in looked like it got tossed by some kind of throwing pro. The face was smashed into a million bits. When I went to return it, the label they sent me was useless! Customer service told me the supplier had vanished and they couldn't help. So basically, I threw away $100 and now I'm stuck with a useless broken clock. Booo!
Outdoor gazebo purchase
Outdoor gazebo purchase
ServiceThe outdoor gazebo I bought from OpenSky got wrecked by some crazy weather only nine days after I put it together. But I gotta give props to the customer service I got from them, it was top-notch. As soon as I reached out to them, they were on it, handling things like pros and doing everything they could to help me out. I was really amazed by how far they went to make sure I was taken care of.
About OpenSky
YES. OpenSky is a subsidiary of Alibaba Group, the multinational conglomerate specializing in e-commerce, retail, internet, and technology. Originally established as an independent online retail platform, OpenSky aimed to provide a curated marketplace that connects merchants and consumers directly. The platform enabled small to medium-sized businesses and entrepreneurs to sell their products directly to consumers, focusing on creating a community around unique, often handcrafted or boutique items. After being acquired by Alibaba Group, OpenSky expanded its reach, leveraging Alibaba’s vast e-commerce infrastructure and resources. Through its transition, OpenSky has continued to emphasize the importance of connecting consumers with creative and unique products from independent vendors and artisans across the globe.
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Last update: November 29, 2024
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