OpenSky

OpenSky - Reviews and experiences

Average rating
5.8 /10
Based on 16 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
35x
24x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Wall clock

Service

So I picked up this $100 wall clock, and wow, what a disaster! The package it came in looked like it got tossed by some kind of throwing pro. The face was smashed into a million bits. When I went to return it, the label they sent me was useless! Customer service told me the supplier had vanished and they couldn't help. So basically, I threw away $100 and now I'm stuck with a useless broken clock. Booo!

Outdoor gazebo purchase

Service

The outdoor gazebo I bought from OpenSky got wrecked by some crazy weather only nine days after I put it together. But I gotta give props to the customer service I got from them, it was top-notch. As soon as I reached out to them, they were on it, handling things like pros and doing everything they could to help me out. I was really amazed by how far they went to make sure I was taken care of.

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About OpenSky

YES. OpenSky is a subsidiary of Alibaba Group, the multinational conglomerate specializing in e-commerce, retail, internet, and technology. Originally established as an independent online retail platform, OpenSky aimed to provide a curated marketplace that connects merchants and consumers directly. The platform enabled small to medium-sized businesses and entrepreneurs to sell their products directly to consumers, focusing on creating a community around unique, often handcrafted or boutique items. After being acquired by Alibaba Group, OpenSky expanded its reach, leveraging Alibaba’s vast e-commerce infrastructure and resources. Through its transition, OpenSky has continued to emphasize the importance of connecting consumers with creative and unique products from independent vendors and artisans across the globe.

Contact Information

527 Flume St.

95928 Chico

United States

📧 https://www.opensky.com/content/contact-us

🌐 www.opensky.com

Categories OpenSky

Last update: November 29, 2024

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