
OpenSky - Reviews and experiences
Oct 2023-Mar 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (16)
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2 pair of overalls and a top
2 pair of overalls and a top
CommunicationI just bought a pair of overalls, but now my order seems to be missing - can't find it anywhere. Checked the "Where's My Order" section, and it says I didn't even order anything. Can't seem to get any help. Still waiting on my second pair of overalls, but trying to talk to someone about it. Please make sure you know what you're talking about before replying. Thanks.
Clothing purchase
Clothing purchase
CommunicationI just bought some clothes from this online store and it was a total mess. They took my order, charged my card, then out of nowhere cancelled it with no reason. I tried getting answers from customer service, but got no response. The stuff I wanted is still on their site, so now I'm wondering if this whole operation is legit. Feels like they're more into getting my info and spamming me than actually delivering orders. My advice: stay away from OpenSky if you don't want to waste your time and money.
About OpenSky
YES. OpenSky is a subsidiary of Alibaba Group, the multinational conglomerate specializing in e-commerce, retail, internet, and technology. Originally established as an independent online retail platform, OpenSky aimed to provide a curated marketplace that connects merchants and consumers directly. The platform enabled small to medium-sized businesses and entrepreneurs to sell their products directly to consumers, focusing on creating a community around unique, often handcrafted or boutique items. After being acquired by Alibaba Group, OpenSky expanded its reach, leveraging Alibaba’s vast e-commerce infrastructure and resources. Through its transition, OpenSky has continued to emphasize the importance of connecting consumers with creative and unique products from independent vendors and artisans across the globe.
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Last update: November 29, 2024
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