Masterworks Reviews

: 21
81% Would buy here again

Most relevant positive review

  2024-04-20
Investment in a precious item
I recently bought something really special and I gotta say, I was super impressed with the servic...Read on
Bergstrom

Most relevant negative review

  2024-05-22
Investment Experience with Mas
My experience with Masterworks was really disappointing. At first, they were super helpful in hel...Read on
Arno

Review with most votes

  2024-02-15
Art investment
Yeah, so I just got into investing in art. The folks at this place were really great! They explai...Read on
katrina

Reviews (21)

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    Art investment for Boomers

    My grandparents, who are 77 and 80 years old, were a bit hesitant about getting into art since they're getting up there in age. But they've been collecting art for a while now and wanted to start investing in some really cool pieces. The young folks at the company were so nice and helpful, especially Phil, the guy who knows all about the tech stuff and got them all set up with their account and banking info. They decided to start with $10,000 and ended up buying two awesome pieces of art. Now they can keep adding more money whenever they want to buy new paintings. It was super easy, the only tough part is waiting for the art to sell!


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    Investment in art

    I had a chat the other day with a super helpful representative who really knew their stuff and gave me all the details I needed to figure out what to do. They explained everything really well and I liked how they were upfront about what could happen and what couldn't. After our chat, I made my first investment, and it was so easy. The steps to finish it up were laid out clearly and I had no trouble. I just picked the artwork I wanted to invest in, decided how much, and the company did the rest. They even mentioned that us investors might get to check out their spot in NYC someday, which I'm pretty excited about.


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    Art investment, diversification, returns, pressure

    As someone who's been around the investment block a few times, I thought I'd mix things up and dive into the art investment scene. My time at Masterworks was awesome, and I'm excited to be part of this interesting market now. What really sells me on it is the potential for some pretty nice double-digit returns each year, which played a big part in my choice to put more money into it down the line. The only hitch for me was being pushed to invest up to 48K right out of the gate. Being a savvy investor, I like to mull things over and make choices without feeling like I have to act in a rush.


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    Art Portfolio Building Service

    I just tried out the Art Portfolio Building Service and it was honestly the perfect way to kickstart my portfolio with some art pieces. They gave me all the info I needed on the pieces I was eyeing up, as well as how artists and art get rated and graded. The team was super quick to respond and always had answers to all my questions. The whole process of getting started was a breeze with their guidance, making it a pretty seamless experience. Working with pros who are all about art every day really reassured me that I'm on the right track with my portfolio decisions.


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    Investment Experience with Masterworks

    My experience with Masterworks was really disappointing. At first, they were super helpful in helping me figure out how to invest my money in fine art. But as soon as I wanted to sell my shares, everything went downhill. They sent me an email saying my trading wallet was inactive, so I couldn't sell my shares. I tried many times to fix it, but it took a frustrating 8 months to solve the problem. During that time, I only got generic emails that didn't really help, which made me wonder if they were legit. It felt shady and made me think about filing a formal complaint. After a lot of effort, I finally sold my shares, but the whole experience was far from satisfying and left a bad taste in my mouth. I would tell anyone thinking about investing with Masterworks to think twice and be careful.


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    Investment in artwork

    As someone who loves art, I was really excited to buy art through this platform. But to be honest, I've been pretty disappointed so far. I paid more for the paintings than they're worth now, which is a real bummer because I was hoping to make some money back. Plus, the fees are way too high, and it feels like the company doesn't care about selling the paintings because they're still making money off my shares. I tried reaching out to Paul Colnaghi about this, and to get them to stop sending me so many marketing emails, but no luck.

    They haven't been great at keeping me updated on how my investments are doing, and with the fees piling up, I'm starting to feel frustrated and unsure about this whole thing. I haven't seen any returns on my investments yet, and all the pressure to buy more paintings just makes me even more disappointed. Honestly, my time with this platform has been pretty meh, and I'd warn others to think twice before jumping in without seeing any returns.


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    Investment consultation and account setup

    The folks over at Masterworks, especially Matt and Alanna, were so great and really took their time to help me out. Matt answered all my questions about my investment and made sure I was good with everything before moving forward. He didn't push me to invest more than I wanted to, which I really appreciated. Alanna helped me set up my account and walked me through each step, making sure I knew what was going on. She even showed me how to use my account and suggested I download the Masterworks app for easier access.


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    Investment guidance and assistance

    When I first talked to the staff here, I was really impressed with how well they knew their stuff and how patient they were with me. Everyone I chatted with was super knowledgeable about investing and they took the time to go through all my options based on what I needed. They didn't just give me info, they walked me through my first investments step by step so I felt good about each choice. The whole thing went really smoothly and now I feel totally confident about the investments I've made.


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    Art investment purchase

    Schedulin' and attendin' the onboarding interview was a bit tough at first 'cause of some calendar conflicts, but once we got that sorted out, everything went real smooth. My advisor was really on the ball and made sure to check in often to answer any questions or worries I had. Buyin' shares of art through the app was easy peasy, and the advisor and tech support team were real helpful in walkin' me through my first purchase.


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    Investment in a precious item

    I recently bought something really special and I gotta say, I was super impressed with the service I got. This guy Phil, who helped me out, really knew his stuff and was able to answer all my questions. Even though Mike was tied up on another call, Phil jumped right in and helped me out. I'm really happy with what I got and I'm thinking about putting in some more money in the future.


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    Art investment

    I invested around 20k in art and now it's only worth like 20% less, not cool bro. It's hard to sell it quickly because the market is slow. I have to rely on Masterworks to not screw things up, and they still make money even if I don't, not fair. Maybe I'll just stick with boring old ETFs next time.


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    Talking with Erik and Ty

    Erik and Ty were so awesome, and they answered all my questions which was great. They gave me tons of advice and made buying art a breeze. I can't wait to see how my new investments turn out!


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    Art investment

    The folks at Masterworks were amazing in helping me with my art investment. They knew their stuff, took their time, and made sure to answer all my questions completely. I gave them a call the next day with more questions, and once again, they were super helpful and flexible. I felt like they had my back the whole way and I really liked how professional they were.


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    Initial investment

    I gotta tell you, investing with that company was a total disaster. I couldn't get my money back when I needed it because of their lack of liquidity. The fees were way too high and just made things worse. And don't even get me started on all the lies they told me about their services. Do yourself a favor and steer clear of that place.


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    Account setup help from Layla

    I gotta say, trying to link my account was a real pain, but thank goodness Layla was there to help me out. She was so patient and knew her stuff, guiding me through the whole process without any hiccups. And now, thanks to her, I'm the happy owner of a gorgeous piece of art.


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    Art investment

    Yeah, so I just got into investing in art. The folks at this place were really great! They explained everything so well and made it super easy for me to begin. Now I feel all fancy as an art investor, thanks to them!


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    Cool painting

    I got this really awesome painting from here. This guy named Evan was so helpful, he explained everything to me in a way that I could understand. I didn't feel pressured to buy anything, and now I'm really happy with my purchase. I've been telling all my friends to come check out this place!


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    Art investment beginner

    I just started investing in art with this company, and I've gotta say, I've been really impressed with the reps I've talked to. They really know their stuff and have made me feel good about my investment. I suggest giving them a call to see for yourself how professional they are.


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    Onboarding process

    I just wanted to share my recent experience with onboarding at this place - it was really good! The person who helped me out was super helpful and made sure I understood everything clearly. I liked that there was no rush to make decisions and I could pick what worked best for me. Overall, the onboarding process was smooth and efficient, and now I feel confident about my choices going forward.


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