Vivid Seats - Reviews and experiences

I just bought tickets last minute before a show and it turned into a total nightmare. I did what the agent told me, waited till 20 minutes before the show to get in touch. They said they were getting me new tickets in the same section, so I was hopeful. But then I waited and got no email like they said I would. I had to contact another agent and this whole thing just kept dragging on. By the time the show started, I was still dealing with the problem and no solution in sight. Eventually, I had to ask for a refund and only then did I get a quick response. I wonder what happened to the original tickets they supposedly sent out. "Buyer Beware" for real. Now I'm hoping I actually get that refund.

OMG, I had such an awesome time at my first concert with my cousin, eh! I totally forgot to write this review earlier, but I just had to give a shoutout to the dude who helped me on the phone. His name was something like Armando or maybe Arnado, I can't remember exactly. He was so patient and helpful, even though I had a ton of questions about how to get my tickets. The concert was amazing, the seats were fantastic, and I can't wait to go to another one, eh!

The customer service rep, Mikhayela, was so helpful when I needed to buy my ticket. I had some trouble buying tickets online, but she really went out of her way to make sure everything went smoothly. She patiently walked me through it all, making sure all the info was right and giving top-notch service. I really appreciated Mikhayela's kindness, professionalism, and how dedicated she was to helping me.

I had no idea how to buy a baseball ticket, but this guy Dan helped me out big time. He walked me through all the steps patiently, from choosing the seats to understanding the prices and fees. Dan really knew his stuff and was super nice to work with, which made the whole thing easy for me.

I was kinda freaking out when I couldn't find the tickets for the Christmas present I got for my daughter. Luckily, this guy Christian from customer service was super patient and really helped me find them. He went out of his way to make sure we had our tickets before we even got to the venue. I was really impressed by how much he cared and how quickly he solved the problem. Because of him, we had a great time at the event without any more worries. I'm grateful for Christian's awesome customer service.