Virgin Holidays - Reviews and experiences

I went to the store to check out vacation spots. The lady who assisted us was so friendly and helpful. We decided to book a trip and it was amazing. She was truly a gem.

The service at the store was amazing. Sarah Burgess at the Next store in Nottingham Giltbrook provided us with top-notch customer service. She listened to us and suggested a better fly drive option than what we were thinking. The whole process was quick, simple, and we even got gift bags for our kids. It was great to have someone knowledgeable to talk to in person. Thanks a lot, Sarah Burgess and Virgin Holidays!

I recently booked a trip to Orlando with an amazing agent. It was such a smooth process, thanks to how professional and friendly they were. As soon as I walked in, I felt like a VIP. The agent really took care of us and made booking a breeze. It was so much better than the usual online booking routine. Thanks for making us feel so important!

The booking process at the branch went really well. Our travel agent, Holly, was amazing and knew a lot about all the different holiday options. She helped us pick out the perfect family vacation to Florida for next year, and even gave us prosecco and snacks while we were booking. It was such a stress-free and easy experience, all thanks to Holly's fantastic service.

So yeah, we went to this spot in Swansea and chatted with this lady who filled us in on all the deets about a sunny Florida vacay. We mulled it over and rang up another lady, who turned out to be super friendly and helpful as well. And now, we've gone ahead and secured our holiday plans - we're pretty pumped for it to come around. They even hooked us up with contact info in case we need more info.

My family always goes to your store to book our vacations, and every time we've been helped by Amy. She's been amazing every time, super skilled, helpful, and professional. I really appreciate how she pays attention to the little things and makes sure my daughter, who is visually impaired, feels welcomed and important in our conversations. Amy's happy vibes and friendly personality have really made our vacation planning extra special.