Suntransfers.com - Reviews and experiences

Flight was delayed an hour and a half, so I braced for trouble. They still sorted us out and the airport rep was calm and helpful — almost made the wait worth it. Bring patience.

I almost cancelled my transfer before flying. I read mixed reviews and was nervous. At Barcelona we couldn't find any reps; wandered the terminal, asked Viking staff, then spotted a few SunTransfer reps with small logos. They seemed new and unsure, but a driver showed up and got us to our hotel — close enough. I'm relieved and glad I didn’t rebook. Handy for trips when you just need a ride.

My experience with the transfer service was super frustrating. I had paid extra for a transfer with a booster seat to make sure my kiddo was cozy during the ride and to avoid any extra waiting around. But when we got there, the staff barely spoke English and seemed totally unready for us. Not only were they impolite, but they made me wait with no explanation while everyone else got on the bus and took off. And to make matters worse, a random car showed up late to pick us up, with no booster seat like they promised. It was a total waste of time and money.