Kiwi.com - Reviews and experiences

As a favor to a 73yr old friend, I searched for a flight from LA to Mexico city that landed in Mex around dinnertime. I found such a flight at a reasonable price the person could afford. When I clicked on the flight I didn't recognize that the Kiwi site changed the flight to one that landed at midnight and I completed the transaction. Within 5 minutes of completing the transaction I noticed the discrepancy and immediately cancelled the flight.
When I contacted Kiwi they claim the airline won't reimburse them therefore they will not reimburse me. The airline advised me that I have 24hrs to cancel any purchase for 100% reimbursement.
Kiwi is lying and stealing money from an aged traveler. Money they cannot afford to loose.
Don't purchase from Kiwi without reading all fine print. And even then, do not expect to get your money back. They are thieves!

Saw it through a buddy, I was unsure at first but their emails and quick replies won me over, kinda relieved actually

Was iffy before buying; using it for my daily commute and it's surprisingly smooth.

Used same day, service friendly

Tried yesterday, nice

Feels snug instantly

Started skeptical, now actually works.

Needed human help for delivery

Delivery slow-ish; service helpful

Booked on my lunch break; felt uneven.

Tried last week — fast delivery, chill service.

Was doubtful at first; tried it today, doubts gone.

Pretty happy — needed this after a rough trip, crew actually helpful.

Friend showed it. Delivery fast, service helpful, glad.

Skeptical before buying; a minor glitch came up, they fixed it fast — doubts mostly gone.

I hesitated at first, but agents cleared things up; bookings were correct, price okay, still cautious.

Needed flights home. Wary after being burned by third-party sites, Skyscanner redirected me and I paid about £20 extra, though booking was easy.

Landing at midnight, I was poking the app and fuming — they'd scheduled tight transfer windows and I had to badger support before they replied. It’s a relief I still caught the last flight, but it felt like guessing instead of steady service. If you value sleep and sanity, spend a bit more elsewhere. Lesson learned.

I almost didn't book with Kiwi — had that nagging doubt, read a couple of sketchy comments, but ended up buying a last-minute flight for a weekend trip two weeks ago. Booking was quick, confirmation arrived fast, and support actually called to fix a seat mix-up, and I felt relieved.

check totals before you hit pay.