JUSTFLY

JUSTFLY - Reviews and experiences

Average rating
8.6 /10
Based on 30 reviews
Nov 2023-May 2024
Star distribution
515x
49x
31x
25x
10

Review transparency

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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Late night booking, quick confirmation, impressive service

Service

I was so impressed by how quick and efficient the service was with this company. I booked last minute, late at night, and was amazed when I got my confirmation and e-ticket in just 15 minutes. It was my first time using this service, but for sure it won't be the last. I will definitely be coming back to them for all my future travel plans. Huge shoutout to the team for doing such a fantastic job. Bravo!

Flights to Italy

Service

I'm really happy with it! The website was so easy to use, I found some amazing deals on flights to Italy and the customer service was fantastic. Keep it up, you guys truly make me happy knowing you care about your customers. Best of luck to you all!

Purchased tickets with paid side by side seating

Service

I just bought two tickets and made sure to pay extra to sit beside each other. But then I got an email saying they changed my travel partner's seat without asking me. I felt annoyed and didn't know what to do. I tried calling customer service but waited on hold for 15 minutes and then got disconnected before talking to anyone. This whole situation has made me wonder if this service is really dependable.

Ontario to LAX flight booking

Service

I was supposed to fly from Ontario to LAX but there was a mix-up. A customer service rep contacted me and got everything sorted with a new flight. The service I got was amazing, I'm really thankful for their help. I'll keep using this service and tell others about it too. Thank you so much!

Booking flight tickets

Service

I had a really good experience with this company, way better than other competitors out there. You know, some other companies try to pull a fast one on you and jack up the prices if your card doesn't work. But not JustFly - I gotta give them credit for being honest and only charging me what Kayak said. Plus, Amir, the guy I spoke with, was super good at his job and helped me out a lot. Honestly, I'd definitely say go with JustFly next time you're booking a flight.

Booking issues

Service

Booking was okay, but the customer service was just terrible. I wanted to talk to someone during the 24-hour cancellation period, but no one was available. They gave me wrong info about the flight prices and I couldn't reach anyone to fix it. I'm not happy with the way they handled things.

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About JUSTFLY

JustFly is an online travel agency that provides customers with the ability to search, find, and book flights, hotels, and car rentals through its website and mobile app. The company aggregates data from a vast array of airline and travel service providers, offering competitive prices and a wide selection of booking options to cater to various customer needs. JustFly prides itself on its user-friendly platform and customer service, aiming to streamline the travel planning and booking process for travelers across the globe. The history of JustFly is not widely publicized in great detail, but it is known that the company has been operating for several years and has established a significant presence in the online travel booking industry, competing with other major travel agencies by leveraging technology to offer efficient and cost-effective travel solutions.

Contact Information

🌐 justfly.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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