JUSTFLY - Reviews and experiences
Nov 2023-May 2024
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Reviews (30)
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Two flight bookings
Two flight bookings
CancellationI booked two flights and ran into some problems with getting confirmation and changing the flight time. The customer service suggested canceling and then booking again, but that ended up costing me an unexpected cancellation fee. All in all, wasn't too pleased with the customer service and the hidden fees.
Confusing cancellation fees and insurance
Confusing cancellation fees and insurance
CancellationThe travel cancellation fees and insurance options are so confusing. Like, I pick a cancellation fee and then they try to sell me cancellation fee insurance. Why can't the airline just stick with what I chose in the first place? It's annoying and frustrating to have to deal with both. They need to make it clearer and more consistent for customers to understand their options for cancellations and insurance.
About JUSTFLY
JustFly is an online travel agency that provides customers with the ability to search, find, and book flights, hotels, and car rentals through its website and mobile app. The company aggregates data from a vast array of airline and travel service providers, offering competitive prices and a wide selection of booking options to cater to various customer needs. JustFly prides itself on its user-friendly platform and customer service, aiming to streamline the travel planning and booking process for travelers across the globe. The history of JustFly is not widely publicized in great detail, but it is known that the company has been operating for several years and has established a significant presence in the online travel booking industry, competing with other major travel agencies by leveraging technology to offer efficient and cost-effective travel solutions.
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Last update: November 29, 2024
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