FlightHub

FlightHub - Reviews and experiences

Average rating
7.6 /10
Based on 28 reviews
Nov 2023-Jan 2026
Star distribution
57x
410x
38x
21x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

seat upgrade

Transport

If you have any problem with Flighthub, you can file a complaint at the following link:
...

Rest assured you'll get your rights back. The Competition Bureau Canada, already convicted Flighthub previously in 2021 as per:
...

My experiment:
The worst company you deal with to book a ticket. They are clever in grabbing your money then disappear. They have no human reps to talk to when you have complaint.

I booked a flight from Cairo to Toronto. Because I have a medical issues in my leg, I must have front row seat as so, I paid CAD $65 to upgrade my seat. It ended up when boarded on plane that the seat I booked is not first row seat as shown on the plan on their website when booked it. On their plan, it shows the seat 21K with no seats in front of it and that what I paid for. While on plane there was an entire row 20 and seat 20K was in front of me unlike what they showed on their site.

I had to suffer for 11.5 hrs of long non-stop trip because of their manipulation and misleading info.

After my return, I contacted the customer support and took 3 weeks to reach to someone who insisted they did nothing wrong and clearly stated they don't do any refunds.

First: they cheated and misled n showing wrong plan to grab the money from my pocket
Second: they show careless in responding to my complaint since the trip is over and the money sits in their pocket
Third: you really would suffer and struggle to reach to human agent who is based in Egypt not Canada.
Forth: no one even cared to show professionalism nor responsibility towards my medical situation I gone through for 11.5 hrs.

I'm attaching hereby the screenshot from their site which shows no seats in row 20 in front of seat 21K I booked.

After they finally put manager on call, he said there is no error from the company's side although there is no seat shown in row 20

No luggage included

Transport

I'm pretty bummed about my flight booking not coming with any luggage allowance. It used to be normal to bring a big suitcase full of vacation clothes when going abroad. But now it looks like I'll have to pack really light and maybe end up not having enough outfits for my trip. It's annoying to think I might have to strip down just because airlines are cheaping out.

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About FlightHub

FlightHub is a Canadian online travel agency that specializes in helping customers book flights and hotels for various destinations around the world. Established in 2012, the company has leveraged technology to provide travelers with an easy-to-use platform for comparing and booking affordable travel options. Headquartered in Quebec, Canada, FlightHub aims to offer comprehensive and competitive travel choices through its access to a vast database of flights, hotels, and car rental services. The company focuses on delivering customer satisfaction through a combination of user-friendly technology and personalized customer service.

Contact Information

🌐 flighthub.com

Last update: January 10, 2026

Website (Partner link)

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