Cathay Pacific Airways - Reviews and experiences
Mar 2026-Mar 2026
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Middle-seat misstep — paid more, got less
Middle-seat misstep — paid more, got less
Servicestanding at the check-in desk in Singapore, explaining my neurosurgeon's note for the hundredth time and getting that polite shrug. I had booked Premium Economy on purpose, paid extra because my back needs space and an aisle so I can stand and move. I called ahead, I wrote emails, I even asked whether they could block an aisle seat for medical reasons. The answer kept bouncing back: "first come, first served" and "try again at check-in." At check-in they said they couldn't help for the Hong Kong–Dallas leg; in Hong Kong they shrugged and sent me on. Passed around like a clipboard.
About Cathay Pacific Airways
Cathay Pacific Airways is a Hong Kong–based full-service airline providing scheduled passenger and cargo air transport. It operates long-haul and regional flights across Asia, North America, Europe, and other destinations, serving leisure and business travellers. The airline offers multiple cabin classes and a frequent flyer program, Asia Miles. Cathay Pacific is part of the Cathay Group and is a member of the oneworld airline alliance.
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Last update: March 9, 2026
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