Big Bus Tours London

Big Bus Tours London - Reviews and experiences

Average rating
4.8 /10
Based on 3 reviews
Feb 2026-Feb 2026
Star distribution
50
40
30
23x
10

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Reviews (3)

Not doing the bus tour again

Service

skip the bus and do a walking route if you can. We chose the bus because we had a sore back and only a long weekend in London, so wanted a sit-down overview. Sounded sensible. In practice it dragged out and frustrated more than it helped. Traffic slowed everything, sure—London traffic is what it is—but we looped past the same spots more than once and still missed decent on-foot time. Midway through the driver switched off, grabbed his bag and walked off. Engine off, people sitting there, twenty minutes of awkward waiting while a replacement showed up. I get shifts end, but that felt careless. The routes only go one way, so you can’t jump off and wander without risking being stuck later. That’s what stopped us from exploring the few places we actually wanted to see. The audio guide wasn’t great either. It would tell you about a landmark either minutes too late or while you were looking at something else, so it never quite matched what you were seeing. Some staff were friendly and the idea is fine on paper, but timing and execution were off. A little disappointed. If mobility is the reason you’d pick this, weigh the risk of delays and missed stops first.

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About Big Bus Tours London

Big Bus Tours London is a sightseeing tour operator in London, England, offering hop-on, hop-off bus tours aimed at visitors and tourists. Services typically include routes passing major landmarks, with recorded audio commentary available in multiple languages. The company operates open-top double-decker buses and sells time-based tickets for access to its routes. Big Bus Tours London is part of the Big Bus Tours group, which runs similar sightseeing bus services in several international cities.

Contact Information

🌐 www.bigbustours.com

Last update: February 27, 2026

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